10/18/26 AWESOME CUSTOMER SERVICE Our order was delivered, per tracking, but I never received it off our porch. I emailed personal creations and they sent me my order again at no charge. I've been... See more
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Review summary
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The memorial stepping stone for our precious fur baby was gifted to us. The picture of him on the stone, as well as his name and the sweet saying below, were so touching. It was the perfect way to alw... See more
Quality products and good prices, especially if you can get them on sale. I do not like that they charge for shipping, especially when I spend a lot of money. I have purchased dozens of ornaments... See more
When I need something for a gift or a personal reason Personal Creation is always there. I am overjoyed how well my last purchase came out. I didn't expect it to be so beautiful.
Company details
Written by the company
Celebrate any occasion with personalized gifts from Personal Creations! Find unique gifts as well as gift ideas for everyone on your list. Personal Creations, your source for personalized gifts and more.
Contact info
6195 Lusk Blvd, CA 92121, San Diego, United States
- wecare@customercare.personalcreations.com
- www.personalcreations.com
4.7
Excellent
97K reviews
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I received my order in a timely manner…
I received my order in a timely manner and the items were as pretty as pictured.
27 October 2026
The delivery was fast and everything…
The delivery was fast and everything was perfect. I look forward every year to order my family ornaments
22 October 2026
Everything I ordered was as described
Everything I ordered was as described. Perfect gifts.
27 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
TERRIBLE quality blanket i requested a…
TERRIBLE quality blanket i requested a reprint and was denied please don’t spend your money with this company
27 October 2026
Reply from Personal Creations
We are sorry to hear about your recent experience and appreciate your review. Checking into your recent order, unfortunately, it was determined that this item printed just as it was submitted to our team. The image used has harsh lighting - when printed on a throw, and in the preview image, it does appear quite dark where the light is not hitting the subjects of the photo. Unfortunately, we cannot replace the blanket, as it would arrive the same as your original order due to the quality of the photo submitted to us originally. We're happy to review this, as well as ensure you are provided a resolution to this order; please email us at socialcare@planetart.com and we'll gladly assist further. Thank you!
Perfect product and fast shipping
Perfect product and fast shipping! Amazing deal
All around!
27 October 2026
Everything came fast and handled with…
Everything came fast and handled with care. I was really surprised to see how well everything was wrapped so carefully. Everything came with a gift note. I will be ordering more things soon. Cannot wait!
27 October 2026
Item was a gift and recipient said it…
Item was a gift and recipient said it was very nice
2 November 2026
Items shipped separately and have not…
Items shipped separately and have not received part of the order.
30 October 2026
Reply from Personal Creations
Hello Mandy, thank you for your feedback. We are sorry part of your order hasn't arrived yet. We are actively tracking your split shipment to ensure the remaining items arrive soon. Your comments are valuable and shared to our team to improve delivery of orders in the future. If you need any additional assistance, please feel free to reach out to us at customercare@personalcreations.com. Thanks again!
It was easy to upload and design the coffee mugs I needed
It was easy to upload and design the product I needed. The whole process was easy to do, and the final product exceeded my expectations. I just wish they had more products to choose from.
26 October 2026
Very happy with the stocking
Very happy with the needlepoint Christmas stocking I ordered. Its beautiful and came in quickly.
25 October 2026
Good quality and fast service!
24 October 2026
Cute personalized puzzle
So cute! Well made personalized puzzle. Well packaged for shipment. Easy to order and arrived on time.
31 October 2026
Products were awesome
Products were awesome, but we received 2of the wrong logo cups. Have to wonder if ours went to someone else.
25 October 2026
Reply from Personal Creations
Hello Florence, thanks for your feedback. We're sorry to hear about the issues you've had with the two of the tumblers received. We kindly ask to please contact us at customercare@personalcreations.com, along with a clear snapshots of what was received, and our team will be happy to look into this for you. Thanks for bringing this to our attention, and we look forward to hearing from you.
Items were great Just dont like high…
Items were great Just dont like high price for shipping
26 October 2026
Beautiful pumpkins
I ordered the 2 different size pumpkins & they were all of high quality materials & the quality of images were just as nice as the pictures I took years ago.
20 October 2026
Overall
Overall, pretty happy with the product for the price. One of the sides of printing came out a little darker than I was anticipating, but overall still very nice.
1 November 2026
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