Perfect Stays Reviews 

743
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning coastal locations, beautiful sea views, spacious rooms, and exceptionally comfortable accommodations. Guests also appreciate the remarkably well-equipped kitchens, excellent facilities, and the helpful team members who ensure everything runs smoothly from start to finish. However, some reviewers were not happy with cleanliness and property maintenance issues discovered upon arrival. Visitors mentioned specific concerns such as dirty floors, stained furniture, dust, and general wear that needed attention. A small number of people felt that these shortcomings affected the overall quality of their holiday experience.

What people talk about most

Location

Users describe positive interactions with location, noting that properties offer stunning sea views and... See more

Facilities

Reviewers highlight positive aspects of facilities, consistently praising the spacious and well-equipped... See more

Service

Consumers find service to be positive, highlighting helpful and attentive support from start to finish.... See more

Quality

People report positive experiences with quality, highlighting that the accommodations are well-equipped,... See more

Holidays

Clients share positive opinions on holidays, noting that properties are very well equipped and provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We loved staying at Seastar - Porthcothan beach is a favourite of ours - we loved the spaciousness of the house and the close proximity to the beach. Our only criticism is that you can’t check in unti... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish . We stayed at Gwel Avor in Port Isaac …what a property ! Fantastic house in a fantastic location. Incredible views of the sea and 10 minutes walk into Port Is... See more

Company replied

Rated 5 out of 5 stars

This is our third stay at The Nook through Perfect Stays, and each visit has been absolutely wonderful. The location is beautiful, the property is immaculate, and we truly love staying here, so much... See more

Company replied

Rated 5 out of 5 stars

Our second stay at Ria Reaching Fowey was super. Such a nice house and great view. Nice walks with the dog, nice food in the local restaurants. Just the two of us so very indulgent. Bedrooms are very... See more

Company replied


Company details

  1. Vacation Rental

Written by the company

Perfect Stays specialise in unique and luxurious holiday homes across Cornwall, Devon and Somerset. With an exclusive range of 5* self-catering accommodation in spectacular locations, all our properties are finished to the highest standard, from stunning boutique homes to large waterside abodes and charming countryside cottages.


Contact info

4.8

Excellent

TrustScore 5 out of 5

743 reviews

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No recent history of asking for reviews

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4.8

All reviews

(743)

79 reviews in the last 12 months

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Rated 4 out of 5 stars

Annual family holiday

My family and I absolutely loved our stay at Waders. It was well equipped, spacious, warm, comfortable and well thoughtout. Views are stunning and the enclosed garden was great for the grandchilden for a little outdoor play.

10 October 2025
Unprompted review
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Reply from Perfect Stays

Dear Annette,

Thank you for taking the time to leave us such a lovely review. It's wonderful to hear you had such a great stay at Waders.

We hope to welcome you back again in the future.

Best wishes,
Perfect Stays

Rated 1 out of 5 stars

Our Stay at The Nook, St Minver Cornwall

We recently spent a week at The Nook in Cornwall and, whilst we always strive to be respectful guests and keep the property tidy, our overall experience was rather disappointing for several reasons.

Property Location and Listing Accuracy:
One major issue was the misleading information regarding the property’s location. The listing did not make it clear that The Nook is situated within the owners’ home space, essentially in their garden. You have to drive past the main house each time you come and go, and the family can be heard from the property. While privacy efforts have been made, future guests should be fully aware of this arrangement, as we would have chosen a different property had this been clear from the marketing materials at the time.

Transparency of Management:
What was described as the ‘property manager’ is actually the homeowner, which was not made clear. The attempt to professionalise the service felt a bit condescending. For transparency, it should be clearly stated from the outset who is managing the property.
Additionally, after my initial communication with Perfect Stays prior to our stay, it became apparent she was the owner only later on once we arrived.

Also completely unacceptably, I had seen that the property owner had viewed my LinkedIn profile after our exchange, which was again a very strange practice and if guest vetting is necessary, perhaps the process should be reconsidered with Perfect Stays.

Communication and Management Concerns:
During our stay, we made a genuine effort to maintain the cleanliness of The Nook. There was an unfortunate incident with the garden umbrella which fell over whilst we were out for a short while – a genuine mistake that we immediately communicated to Property Owner about. However, the response felt somewhat accusatory rather than understanding and ended up being charged an amount from the security deposit to replace.

Far more frustratingly, we were also accused of taking the pillow covers and charged £14. Firstly, there is no way we would take budget pillow cases from a hotel room. However, in any case the he charge for these felt unnecessary and insulting, especially as external cleaners are used; perhaps these should be checked before assuming guests are at fault. On a related note, my pair of Ray-Bans went missing, and despite asking, there was no communication about them being found. Again, it would be worth checking with cleaners if items are reported missing.

Other Issues:
While not the fault of the owners, the number of flies on the property was off-putting and negatively affected our stay. Being on a working farm, this can be expected, but it certainly detracted from our experience.

Value for Money:
Given the high price during peak season, the value for money we felt was severely lacking. There was no view from the property, and the walking routes suggested were poor despite the advertising of great routes. These factors, combined with the issues above, made the experience fall short of expectations.

We appreciate the efforts made to provide a comfortable stay, but overall, our experience at The Nook was disappointing. For those considering booking, we recommend asking detailed questions about the property’s location, management, and amenities to avoid similar surprises.

1 August 2025
Unprompted review
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Reply from Perfect Stays

Dear Callum,

Thank you for sharing your feedback following your stay at The Nook. It’s disappointing to hear that you weren’t satisfied with your stay, however, it’s a shame that these points weren’t raised when we spoke to you during the mid-stay call. At this time, we advised you to reach out if there were any problems, but we didn’t hear from you after you’d said you were having a lovely holiday.

We aim to be totally transparent with the location of the property in the descriptions, photographs and map featured on our website listing. However, we have since added an additional note to make it clearer that the driveway is shared with the owners.

In terms of the confusion between the property manager and the property owner, it’s common practice in the holiday home rental industry for owners to also take on the role of property manager. Due to their close proximity, the owners of The Nook feel that they’re best placed to respond promptly if any issues arise. We do appreciate that this could cause confusion, but we refrain from mentioning the dual role within the guest literature for the owner’s privacy. We understand your concerns regarding the profile viewing and this has been raised with the property owners.

With regards to the pillowcases, the owners appreciate your feedback and are sorry for any upset this caused at the time. As already outlined to you, the owners have since confirmed that they no longer wish to pass on this charge. In terms of the parasol, the owners of course understand that this was an accident. However, they do kindly request within the guest information that in the event of poor weather, outdoor furnishings are placed in the shed to avoid accidental breakages. Therefore, regrettably, as confirmed during your stay, this is why the owners had to proceed with recouping the cost of the replacement parasol from your security deposit.

Unfortunately, with the property being so close to a farm, flies are to be expected. Every effort is made by the owners to reduce this but thank you for your feedback.

The Nook’s website listing doesn’t suggest that there are views from the property, and it’s evident from the photos that the views are of the garden. From the garden and the hot tub, there are views across the countryside. We haven’t previously received any feedback regarding the nearby walking routes but thank you for sharing your thoughts on this.

Thank you again for providing us with your comments. We sincerely hope that despite your feedback, you were able to enjoy some quality time together in Cornwall.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Red Cove

Red Cove
Our recent stay was absolutely wonderful and relaxing. The property is well maintained, very comfortable with stunning sea views and a warm welcoming and peaceful atmosphere. Will be back next year again.

12 September 2025
Unprompted review
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Reply from Perfect Stays

Dear Irene,

Thank you so much for taking the time to leave such a fantastic review. We're delighted to hear that you had a relaxing holiday at Red Cove and enjoyed the views.

We certainly hope to welcome yourself and your family back next year to create more wonderful memories.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Excellent, amazing not to be missed

We use perfect stays every year for our holiday and their service is excellent. This year we stayed at Tatur Du home in Harlyn Bay and wow what a house. The views, the comfort it was pure luxury. Will definitely be returning. x

30 September 2025
Unprompted review
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Reply from Perfect Stays

Dear Angela,

We can't thank you enough for your returned custom and for taking the time to leave such a wonderful review. It's lovely to hear you had such an excellent stay at Tater Du.

We look forward to welcoming you back again next year.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Brynia

We stayed at Brynia - an incredible 5-bedroom house for a celebratory long weekend, and it truly exceeded all expectations. The home is beautifully styled throughout, with every detail thoughtfully considered. The views over the sea and estuary are simply stunning — the perfect backdrop for a relaxing getaway.

The property is ideal for families, with plenty of space for children to play and explore the beautifully landscaped grounds. The hot tub was an absolute highlight — perfect for unwinding while soaking in the scenery. The kitchen was impressively well-equipped, complete with everything you could possibly need, even an ice machine!

A special mention goes to Wendy and the team at Perfect Stays, who were fantastic from start to finish — warm, welcoming, and incredibly responsive to any questions we had. Their attention to detail and hospitality made our stay seamless and extra special.

We couldn’t recommend this property or Perfect Stays highly enough and will definitely be booking with Wendy and her team again. An unforgettable weekend in a truly stunning home!

10 October 2025
Unprompted review
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Reply from Perfect Stays

Dear Claire,

Thank you so much for taking the time to leave such a lovely review. We're delighted to hear our team provided exceptional service, making your stay extra special - Brynia truly is a stunning property for the whole family.

We hope to welcome you and your family again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Initial reaction when entering the…amazed and excited the wow factor was there in bucket loads

Initial reaction when entering the property was just WOW! The in person experience is way better than the online images suggest. The house was very clean and yet had a comfortable feel making you feel at home with everything you could need - we could not think of a single thing that was missing! The welcome pack was amazing and if you had arrived late it would have settled you in easily. We rented the house for a special family occasion- our daughter was having a wedding blessing on the beach; so we had a mixture of family groups staying from 90 years old to 20 year olds! The house really hosted our gathering well and we were able to have the most memorable and fantastic experience. I would say that if you have family members with mobility issues the stairs going to upstairs are quite steep but there are plenty of rails etc to help you. The facilities for outdoor activities and keeping equipment tidy, clean and dry etc was fabulous and making the transition from beach to house for people and dog easy. The contact with Perfect Stays and all involved was again a 5star experience. You felt that there was nothing too big or too small to ask for help with and they were very efficient with communication; I would 100% consider using them again. We would also very much like to return to Nordhook to make more fabulous memories.

27 September 2025
Unprompted review
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Reply from Perfect Stays

Dear Steff,

Thank you so much for taking the time to leave such a wonderful review. We're delighted to hear Noordhoek provided the perfect base for such a beautiful family occasion.

We hope to welcome yourself and your family back again soon to create more wonderful memories.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

A five star holiday experience

This property was perfect for our family with the pool, hot tub and sauna offering something for all of us. The kitchen was so well appointed that we did most of the catering for ourselves, enjoying the inclusivity of all being in the one gorgeous living space. A beautiful home.

2 August 2025
Unprompted review
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Reply from Perfect Stays

Dear Elaine,

Thank you so much for taking the time to leave us such a lovely review.

We're delighted to hear you enjoyed your time at Red Cove. The uninterrupted sea views really enhance any cooking experience. We hope to welcome yourself and family back soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Great property

Great property, great location, perfect stays were attentive and helpful

5 September 2025
Unprompted review
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Reply from Perfect Stays

Dear Frazer,

We're so pleased to hear you found our service both attentive and helpful. Sea Breezes is certainly a great property - we hope to welcome you back again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Perfect place for a relaxing holiday…

Eden is a lovely house, nested in the stunning Cornwall coast, just walking distance from the beach and local pubs and restaurant. Clean and cozy with a beautiful view on the ocean it is a perfect for a relaxing holiday with family and friends.

18 July 2025
Unprompted review
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Reply from Perfect Stays

Dear Marco,

Thank you for taking the time to leave us such a wonderful review. We're delighted to hear you had a lovely stay at Eden with your family and friends.

We hope to welcome you again soon.

Best wishes,
Perfect Stays

Rated 4 out of 5 stars

This is a lovely house in a fab…

This is a lovely house in a fab location. On arriving we were disappointed with the standard of cleaning. The main bedrooms towel rail was very dirty and I wiped with a wet wipe and it was dreadful. The floor was not clean. We did a small load of washing in one of the machines and luckily my friend went to check it and we found a flood. It was either blocked or a pipe had come unattached. A lot of effort required to mop up. The house is very well equipped and the shower room for surfers on the ground floor is fab.

6 September 2025
Unprompted review
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Reply from Perfect Stays

Dear Consumer,

Thank you for taking the time to leave us a review, although we’re very sorry to hear you were disappointed with the standard of cleaning at the property. Had these concerns been raised during the check-in process, or throughout our attempts to reach you in our usual mid-stay call and follow-up email, we would have endeavoured to resolve them for you through the owner’s property management team. Our team conduct mid-stay calls to ensure our guests are happy, and to avoid any unnecessary disappointment or miss-haps before check-out day.

We’re truly sorry that the cleanliness standard was below our expectations, this isn’t feedback we’ve received previously for this property, however we have passed your concerns onto the owner’s property management team. We do hope you had a wonderful time at the property as we’d very much wish to welcome you back again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

The quality of the house it really was…Extremely Comfortable

The quality of the house it really was home from home - and the big bonus was having air conditioning which we have at home and find it invaluable!
Also the house was very quiet - it had everything you wanted to enjoy a lovely stay be it rain or shine.
My only negative comment would be the quality of the bed linen it was quite thin!

2 August 2025
Unprompted review
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Reply from Perfect Stays

Dear Lynda,

We're very pleased to hear you had a wonderful stay at Fair Skies.

Thank you for raising the comment regarding the bed linen, we have passed this on to the owner's property management team who have confirmed they are now in the process of transitioning from summer to thicker, winter bedding.

We hope to welcome you to a Perfect Stays property again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

We had the most Perfect Stay at Samphire in Trevone.

As we stepped through the door we felt welcome, relaxed and at home. The property, its facilities, presentation and cleanliness were outstanding.

Samphire easily accommodated our party (aged from 7 months to 70+ years old) with plenty of space for us to be together or have time apart. The fabulous open plan kitchen, lounge area and dining area, together with the garden and barbecue area provided lovely spaces for meals, coffees, playing games, looking at maps etc. The bedrooms were very spacious and very comfortable.

We all fell in love with Trevone, enjoying its beautiful beach and tranquil atmosphere. Giving such easy access to so many places we enjoyed lots of fabulous days out: Harlyn Bay, Padstow, Watergate Bay, Mawgan Porth, St Merryn, Tintagel, bike rides on the Camel Trail, a ferry across to Rock and walks along the coastal paths were some of the highlights.

The service provided by the team at Perfect Stays was personal and faultless from first contact. They answered queries promptly and their local knowledge was invaluable in making our holiday so easy and so special.

I would book another holiday with Perfect Stays in a heartbeat and would not hesitate to recommend the company to anyone.

27 June 2025
Unprompted review
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Reply from Perfect Stays

Dear Lee,

Thank you so much for taking the time to leave such a lovely, detailed review about your stay in Trevone.

We're delighted to hear Samphire provided a fabulous base for your multi-generational holiday - it sounds like you explored the best of North Cornwall.

We hope to welcome yourself and family again soon.

Best wishes,
Perfect Stays

Rated 3 out of 5 stars

Stayed in Gwel Arvor in Port Isaac

Our family stayed at Gwen Arvor in Port Isaac. Whilst we were all out at the beach one day the owner/manager called Johnny came into the house without our permission. There was no emergency and he gave no notice. There is no safe in the house and no internal locks on any of the doors. This made us feel very uncomfortable. After that we always made sure someone was in the house. Perfect Stays dismissed this far too lightly in our opinion.

25 July 2025
Unprompted review
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Reply from Perfect Stays

Dear Fin,

Thank you for taking the time to leave us a review, although we’re very sorry to hear you felt your concerns were dismissed - as this certainly wasn’t the case nor our intention to make you feel that way. We’d like to assure you that all feedback is seriously considered, understood and fed back to the appropriate people involved.

As we understand, a representative from the owner’s property management team, entered the property very briefly whilst you were out, in order to provide you with a bottle of fizz in acknowledgment, and by way of apology, for an unfortunate oversight in relation to your requested bedroom configurations. However, we do fully appreciate that the nature of how this gesture was delivered caused discomfort among your party, and your feedback certainly hasn’t been lost on us.

Immediately following your initial feedback, we reached out to the owner’s property management team to confirm that further prior warning should be given ahead of their visits to all guests during their stay, to avoid any concern or discomfort. As this would very much be our own expectation.

We're truly sorry that this occurred during your time at Gwel Arvor, but we do hope that you had a wonderful time at the property as we'd very much wish to welcome you back again soon, albeit in more positive circumstances.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

I was very impressed with


I was very impressed with
the quality of the property service we received From perfect stays.
Obviously a lot of thought went into the title of their company and they got it spot-on.
From the start to finish the service the 2nd to none . we will definitely use them again.
Many thanks, Mick Gibbons.

12 September 2025
Unprompted review
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Reply from Perfect Stays

Dear Mick,

Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear you had a perfect stay at Prennek House and hope to welcome you and your family again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Lovely house in a beautiful location

Lovely house in a beautiful location.
It was a real home from home feeling.
The kitchen was well equipped and it was very clean. The bedrooms comfy.
St Mawes is so nice. I shall return.

30 August 2025
Unprompted review
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Reply from Perfect Stays

Dear Customer,

Thank you for taking the time to leave us such a wonderful review. We're delighted to hear you had a beautiful stay in St Mawes, it really is a stunning location on Cornwall's south coast.

We hope to welcome you back again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Kilden Mor

Fabulous house and location. Views of the estuary were stunning. Would definitely stay there again.
Everything we could possibly need was provided and booking and info was all easy and comprehensive.

4 July 2025
Unprompted review
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Reply from Perfect Stays

Dear Lynda,

Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear you had a fabulous holiday at Kilden Mor.

We hope to welcome you back again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

A perfect place with all the home…

A perfect place with all the home comforts. Ideally located in central Padstow.

7 July 2025
Unprompted review
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Reply from Perfect Stays

Dear Jon,

Thank you so much for taking the time to write a review. We're delighted to hear you had a perfect stay at Harbour Walk.

We hope to welcome you back again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

60th celebrations

We stayed with my family for my 60th Birthday end of August . The house has the most beautiful views of Polzeath . The house is so beautiful it suited our teenage grandchildren with a games room and to area . The kitchen had everything we needed to entertain inside and out . The utility room was wonderful with extra shower when we came back from a long day at the Beach . We loved The Mariners and the Rum bar on the beach serves great cocktails . Perfect stays couldn’t have done anymore , even allowing us in slightly earlier .
Great memories .

30 August 2025
Unprompted review
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Reply from Perfect Stays

Dear Sally,

We're delighted to hear our team provided exceptional service and you enjoyed your 60th birthday celebrations with your whole family at Trelorna.

Thank you so much for taking the time to leave such a wonderful review, hopefully we can host your next celebratory get-together!

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Eden, Downderry

Beautiful house in a great location.
Absolutely everything has been thought of to make your stay perfect.

22 August 2025
Unprompted review
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Reply from Perfect Stays

Dear Barbara,

Thank you so much for taking the time to leave such a wonderful review.

We're so pleased you enjoyed your stay at Eden, hopefully we can welcome you and your family again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

We had an absolutely wonderful stay at…

We had an absolutely wonderful stay at Trevenek in Cornwall. From the moment we arrived, it felt like a home away from home – peaceful, beautifully maintained, and full of charm. The property is set in a stunning location, just a short walk to the beautiful beach and coastal walks.
The accommodation itself was spotless, well-equipped. The beds were incredibly comfortable, loved the welcome pack with local treats.

22 August 2025
Unprompted review
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Reply from Perfect Stays

Dear NG,

We're delighted to hear you had a wonderful stay at Trevenek, it really is in a fabulous location to explore Cornwall's north coast.

Thank you so much for leaving such a lovely review, we hope to welcome you back again soon.

Best wishes,
Perfect Stays

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