People for Research Reviews 

294
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently emphasize the exceptionally supportive and professional staff members who guide participants clearly and patiently through every single step of the process. Consumers also consistently appreciate the prompt financial payments and the wide variety of engaging research topics available to explore regularly. Though some people noted minor technical challenges or felt unfamiliar with the software platforms used, they successfully completed their assigned studies. Reviewers explained that the detailed communication provided by the team helped overcome these initial hurdles and kept participation very straightforward.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the straightforward application... See more

Staff

Customers consistently note positive experiences with staff, describing team members as warm, polite, and... See more

Payment

Consumers find payment to be positive, highlighting a smooth, professionally managed process with reliable... See more

Service

Customers had positive experiences with service, describing it as professionally run with clear communication... See more

Customer service

Clients share positive opinions on customer service, highlighting polite and helpful interactions. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy process, lovely people and fast payouts. Honestly, my favourite market research company. EDIT: I have been chosen for many studies with them; I only ever had 1 issue, and it was resolved... See more

Company replied

Rated 5 out of 5 stars

Another great project to be involved in regarding banking which I look at every week for loans and overdrafts to keep my business afloat. PFR is also good in many ways as they keep in touch via email... See more

Company replied

Rated 5 out of 5 stars

I wasn't sure what to expect when signing up but my experience has been really positive. I signed up 1 month ago and have applied for many things and have been offered 3! The first was to use an onlin... See more

Company replied

Rated 5 out of 5 stars

The patience of the staff is amazing. Not the most confident Teams user, they guided me through, made my feel that my experiences and opinions were valued. And the subjects make me think more deeply... See more

Company replied


Company details

  1. Market Researcher

Written by the company

People for Research is a specialist recruiter of participants for paid research opportunities. Share your feedback on products and services and get paid for your opinions. Paid market research and usability testing – Website testing, game testing, app testing, focus groups, one to one interviews and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

294 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(294)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well organised

It was my first time doing any online research with this company. It was well organised, on time and to the point. The researcher was well known about the topic and that went very well.

25 August 2026
Unprompted review
People for Research logo

Reply from People for Research

So glad your first experience of online research with us went so well! We work hard to keep things well organised, on time, and to the point, so it's great to hear that came through. Thanks Mansoor for the review :)

Rated 5 out of 5 stars

Absolutely excellent and always a…

Absolutely excellent and always a genuine subject that benefits society

20 August 2026
Unprompted review
People for Research logo

Reply from People for Research

You have touched on something we're really proud of - research that centres on genuine subjects with the potential to benefit society. Thank you for leaving this lovely review!

Rated 5 out of 5 stars

Always love working with People for…

Always love working with People for Research. The team are always there if you need support and the content of the projects and research is always exciting and interesting to be part of. Prompt support, payments and clients.

23 August 2026
Unprompted review
People for Research logo

Reply from People for Research

We're delighted you love working with us, and that our team are always there when you need support. Knowing the projects feel exciting and interesting to be part of, with prompt support, payments, and clients throughout, is exactly what we aim for. Thanks for the lovely words, and here's to many more projects together!

Rated 5 out of 5 stars

All very organised mega intersting…

All very organised mega intersting research and the recruiter explained everything to me

Would definetly do another Research very intersting

20 August 2026
Unprompted review
People for Research logo

Reply from People for Research

Great to hear it was all so well organised and that you found the research so interesting. Thanks for taking the time to leave this review Robert!

Rated 5 out of 5 stars

Great experience

From start to finish the entire process of a gut study probiotic drink ran smoothly. It was ideal for me. All the communication, surveys and instructions from Peta were professional and understandable. Also the payment was prompt. Looking forward to joining many more research studies in the future.

21 August 2026
Unprompted review
People for Research logo

Reply from People for Research

So pleased the whole gut study ran smoothly from start to finish. Peta will be delighted to hear the communication, surveys, and instructions were all clear and professional throughout. Thanks for taking part Jane!

Rated 5 out of 5 stars

Excellent communication

Excellent communication, very clear and friendly accommodating change of my session time and dates

20 August 2026
Unprompted review
People for Research logo

Reply from People for Research

Great to hear the communication was clear and friendly throughout, and that we could happily accommodate the change to your session time and dates! Flexibility like that is exactly what we aim for. Thanks for taking part, and we hope to have you back for another study soon Julian!

Rated 5 out of 5 stars

3 month study

Took part in a 3 month study, had plenty of reminders! Really appreciated having text follow ups when I hadn’t actioned an email :)

20 August 2026
Unprompted review
People for Research logo

Reply from People for Research

Congratulations on completing the full three-month study! We're glad the reminders helped keep everything on track. Thanks for taking part Lucy, and we hope to have you back for another study soon!

Rated 4 out of 5 stars

Good way to earn a little extra time to time

This is a great way to earn a bit extra, especially if you need vouchers and can't receive cash. However this study had a lot of instructions and I wasn't sure I had done it right and would get paid, despite spending twice as long as I was meant to on it. Thankfully my payment has just arrived and it's all good. It would be nice to see more researchers offering vouchers rather than just BACS or Paypal, as people on benefits, including disability, are allowed to earn vouchers but not cash, so you exclude us if you don't offer voucher payment as an option.

15 August 2026
Unprompted review
People for Research logo

Reply from People for Research

Thank you for such an honest and thoughtful review - this is really valuable feedback. We're glad your payment came through and put your mind at ease, but we're sorry the instructions left you unsure along the way, especially after you put in extra time.

We completely understand how offering more voucher options would make studies accessible to more people, including those on benefits. We'll make sure this feedback is passed along, as it genuinely matters.

Thank you for taking the time to share it, and we hope to have you back for another study soon!

Rated 5 out of 5 stars

The study was nice and helpful for me…

The study was nice and helpful for me .I was happy to be part of this research.Many thanks!

14 August 2026
Unprompted review
People for Research logo

Reply from People for Research

So glad the study was a positive and helpful experience for you! Thanks for taking part Madalina

Rated 5 out of 5 stars

Opinions rewarded.

Recommended to everyone, just received £50 for 1 hour Teams chat.

19 August 2026
Unprompted review
People for Research logo

Reply from People for Research

Thanks for your recommendation!

Rated 5 out of 5 stars

professional company with good comms

professional company with good comms, decent incentive

18 August 2026
Unprompted review
People for Research logo

Reply from People for Research

Great to hear you found us professional with good communication, and that the incentive hit the mark too! Thanks for taking part Saira, and we look forward to having you back for another study soon!

Rated 5 out of 5 stars

My first gut health

I really enjoyed taking part in the gut health research. The experience was well organised and informative throughout. The products were delivered to my home address which was very convenient. I felt that my time and contribution were genuinely valued. It was great to be involved in research that could help improve our understanding of gut health. I’d happily recommend taking part to others.

19 August 2026
Unprompted review
People for Research logo

Reply from People for Research

So pleased you enjoyed the gut health research! We work hard to keep things well organised and informative, and it's wonderful to hear you felt your time and contribution were genuinely valued, because they truly were. Thanks so much for the recommendation, and we'd love to have you back for another study soon!

Rated 5 out of 5 stars

Research interview

The research interview was easy and interesting. Prompt payment for your time as always.

17 August 2026
Unprompted review
People for Research logo

Reply from People for Research

Easy and interesting is just what we like to hear! We're glad the interview was an enjoyable one, and that your payment arrived promptly. Thanks John!

Rated 5 out of 5 stars

Been with the company for over 5 years

Been with the company for over 5 years, taking part in about 7 research studies. Recently took part in a 3 month research programme about gut health, testing a product called Symprove. Not only did I get the product for free, I also got paid for doing a monthly report. Great company to be involved with.

19 August 2026
Unprompted review
People for Research logo

Reply from People for Research

Thank you for being such a loyal part of our community Andrew! It's fantastic to hear your recent three-month gut health programme worked out so well, Thanks for sticking with us all this time, and here's to many more studies together!

Rated 5 out of 5 stars

The staff and researchers were friendly…

The staff and researchers were friendly and helpful.
I found the task interesting and would volunteer again.

17 August 2026
Unprompted review
People for Research logo

Reply from People for Research

Thanks for your review Tricia, great to hear you had such a positive experience!

Rated 5 out of 5 stars

I'm glad to be part of PFR community

I'm glad to be part of PFR community. They are trusted and have reliable staff who are fast to help when issues arise. Payment comes in very swiftly too.

19 August 2026
Unprompted review
People for Research logo

Reply from People for Research

We're so glad to have you as part of the PFR community! It's wonderful to hear you find our team trustworthy and quick to help whenever anything crops up, and that payment always reaches you swiftly too. Thanks for the lovely words Gloria.

Rated 5 out of 5 stars

100% recommended organisation!

The whole research event was easy to understand and professionally managed.
A named contact person was given who could deal with any issues arising.
It was an interesting topic and I enjoyed participating.
100% recommended organisation!

12 August 2026
Unprompted review
People for Research logo

Reply from People for Research

Great to hear the whole event felt easy to follow and professionally managed from start to finish! Thanks so much for the 100% recommendation too Claire!

Rated 5 out of 5 stars

Gut health review

I haven’t been selected for many studies/research but the one I did was brilliant. Communication from PfR was spot on, always providing support if needed. Would definitely recommend signing up!

7 August 2026
Unprompted review
People for Research logo

Reply from People for Research

It's great to hear our communication was spot on and that support was always there when you needed it. Thanks so much for the recommendation Shelley, and fingers crossed there's another study for you before too long!

Rated 5 out of 5 stars

Great market research company.

I have recently taken part in a 3 month study for People for Research, the whole process from filling out the initial application, to recieving an phone call or email and then taking part in the actual study is so straight forward. Throughout the study i have just completed i was getting regular email updates and questions to fill out during my own time. I was free to express my own opinion on the subject/study which makes you feel valid, like 'your opinion counts'. I will happily apply and take part in more studies in the future for People for Research as its a great way to to givd your opinion on things that are relevant to you.

18 August 2026
Unprompted review
People for Research logo

Reply from People for Research

Congratulations on completing a full three-month study — thank you Claire for committing to the whole journey with us! We're delighted you found every stage so straightforward, from that first application right through to the study itself, with regular updates and questions you could fit around your own time. Feeling that your opinion genuinely counts is so important to us, so it's wonderful to hear that came through. We'd love to have you apply for more studies down the line, and thank you for being such a valued part of this one!

Rated 5 out of 5 stars

Relaxed and friendly researcher

Relaxed and friendly researcher, explained the format and meeting agenda at the start of the session and listed well.

18 August 2026
Unprompted review
People for Research logo

Reply from People for Research

Lovely to hear your researcher was relaxed and friendly, and set everything out clearly right at the start. Thanks for taking part Dawn, and we hope to have you back for another session soon!

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