Peddler Reviews 

Delivery attempt failed
Comment: Customer not home; no neighbours available
14 April, 12:57

I am at home. What the... Its not first time I have problem with this company.

Never received my package, no respons from customer support.

I am baffled that a company like this is still in business. For 6 days now I have been getting messages that my parcel will be delivered between 09:00 and 21:00 o’clock. Sometimes I get a message that it out for delivery twice a day. The second time I get the message, minutes later, they apparently „ missed“ me. Plot twist: I was always at home. I wonder what these delivery drivers doing all day driving around with the parcels they never attempt to deliver. As you can imagine, Their customer service is non existing. Worst delivery service I had to deal with in the northern and eastern hemisphere.

Marked delivered for a packet that has to be signed, they claim they left it in the mailbox which they didn't do

They were supposed to deliver an Aliexpress item, but it wasn't delivered normally. It was left in the garden probably, without notification, but I was lucky someone found it and delivered to my door and it wasn't lost.

Incompenent to deliver package or deliver in the Main Entrance of the Appartment, were everybody then can steal it.

By the way delivery expected between 09:00 and 21:00 SERIOUSLY NO TIME SLOT, and expect to wait for you 12 HOURS!!

CAN'T CHOOSE 0 STAR,thats why only 1

Absolute rubbish. This is the second time Vinted stuck me with this horrible service, and this is the second time they have lied in their tracking updates. Today they claim "Delivery attempt failed : Customer not home; no neighbours available." Utter nonsense. My wife and I have not left the house today. There was absolutely no attempt made. Our buzzer is in perfect working order. All of my neighbors are home and I asked if delivery was attempted with them and they said absolutely not. No accountability, no recourse, abysmal customer service. Lazy workers who lie without fear of reproach. They should be illegal in the Netherlands.

First delivery would be 16 feb 2026. At the time they came to my house I was not home. They send me a mail that they will deliver again at the 17 feb. I was the whole day at home. Then in the afternoon they send me a mail that I was not at home an they come again at the 19. Again I was home but nobody came. It is now 24 feb. I wrote already 4 emails to them starting at the 18th feb. I received one answer that they could not find my package and that they are looking for it.The other three they did not answer. I know one thing for sure: the delivery guy stole it. Unfortunately I can not prove it.I have to try to get my money back from AliExpress.

Extremely poor service, they hold back packages that should have already been delivered. They pretend you're not home, and neither are the neighbors. They have long 12-hour time slots, as if you're going to be sitting at home waiting all day. I hope this company goes bankrupt!

They don't deserve even 1.
ZERO, sub ZERO - this is what they and their service deserve. First they managed ti ruin my Christmas by losing (stealing) the package that contained a gift for my friend. Less than 30 days after this - I did not get my package the size of the letter. They changed the status to "Delivered in person" on the website. But it's not clear to me whom they delivered and who that person was (maybe a buddy of the courier - my wildest guess), but there is NOTHING in the mail box. The worst situation is that there is no way to do anything about this. I'm super frustrated. The packages make all the way safely from distant China, but get lost on the last mile delivery thanks to PEDDLER. If there is any lawsuit gonna take place against this company, I will be happily among those who would like to join it to see them lose, pay fines and stop their operations. They don't deserve to operate in the Netherlands!

My package was supposed to be delivered between a week ago and past Tuesday (it’s Sunday now). Now since Wednesday the package has been ‘en route’ to my house every single day making me stay home while I have stuff to do, only for the package to not get here and get the same email the next morning

Package never delivered. Complaint at the customer service and they will investigate. The chauffeurs gps tells that he was here but that is impossible because he is not on camera. So he/she probably stole my package and my money is gone.

Such a terrible delivery system which never respond about inquiry and never have quick feedback.
It already took a month and still in progress!!!!!!!! Never get any customer service feedback!!!!!

They Keep telling me they are going to deliver my packet between 09:00-21:00, but here we are days later with still no packet. Poor communication, poor costumer service and I honestly dont know why AliExpress works with them. Insane delay, and I've only heard bad stuff so far.

Peddler is unreliable, and no way to contact them. I have multiple delayed boxes and can't contact them as the only way to try to get in touch with peddler express is via an online form, chatbot or email. I tried them all and didn't get an answer from any of those channels.

HORRIBLE delivery service. I don’t know why AliExpress even works with them. I ordered something recently and they just left it in front of the door when I wasn’t home; in. the. evening.

They left a package in front of my door on the street while I wasn't home. In the system they put that it got deliverd in my mailbox. Luckily my neighbour took it inside. It could have easily been stolen.

Horrible company. Tried to deliver 3 times even though i was at home and did not ring the bell or knock. Said neighbors were not home even though they were. They don’t even have a pick-up point, why start a delivery company when you can’t deliver?

The worst company I have ever dealt with. I am almost certain that this company doesn't actually deliver packages - they just steal them.

The worst experience ever, i order some small things from aliexpress and on the tracking it says they tried many times to deliver my things but failed. There is absolutely no explanation, just that they failed to deliver it, the address is easy, never had problems with delivery, and somehow they failed not once, but many times. Horrible service, i hope just to get my money back, bcs it pretty clear they are not going to deliver my things, even tho i really wish to get my things, it was for my Halloween costume🥲.
I would like also to make it clear that i hate them with all my being and i wish this company the worst, maybe lose a CEO, idk, something bad should happen to them, yes, im petty 🥹