Excellent after-sales support. Our stairs for a self-build took approx two years from start to completion due to delays with other works. Despite the significant delay on our part - Pear Stairs (Jan i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When it comes to staircases, these guys really do know their stuff. The quality of the work and the fitters were very good. Would recommend. There were a couple of delays with the design team in... See more
Company replied
I am new to dealing with having bespoke stairs made for a project I'm working on, and Pear Stairs have been extremely patient and helpful throughout. The staircase I ordered has now been delivere... See more
Company replied
Straightforward transaction. Would have been nice to have a little more detail on when the bannister rail was going to arrive as the delivery slot starts at some ungodly hour of the morning but other... See more
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Company details
About Pear Stairs
Written by the company
Pear Stairs take pride in being one of the leading stair designers in the UK, offering luxury bespoke designs at competitive prices.
STAIRCREATOR VISIT OUR WEBSITE CONTACT US
The Full Service
Written by the company
- Stair Creator
- Our Stair Creator tool now offers enhanced visualisation capabilities, allowing you to bring your staircase vision to life with just a few clicks. Our tool allows you to explore endless possibilities and see your ideas come to life in real time.
- Site Measures & Fitting Service
- We now offer a site-measuring service so you don't need to worry about it! As well as this we also offer an installation service - get in touch so we can discuss your next staircase!
Contact info
Mill Lane, SY21 7BL, Welshpool, United Kingdom
- 01938 553311
- tp.reviews@pearstairs.co.uk
- www.pearstairs.co.uk
4.8
Excellent
557 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
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Reply from Pear Stairs
Hi Wayne,
Thank you for leaving your review and rating.
Hope to do business with you again soon.
Thanks,
Pear Stairs 🍐
Excellent service
Excellent service. Some small mistakes were made but put right straight away with a very prompt service.
Staff were very helpful.
Great product.
16 July 2026
Reply from Pear Stairs
Hi Jack,
Thank you for leaving your review and rating.
Hope to do business with you again soon.
Thanks,
Pear Stairs 🍐
Reply from Pear Stairs
Hi Carl,
Thank you for leaving your review and rating.
Hope to do business with you again soon.
Thanks,
Pear Stairs 🍐
Reply from Pear Stairs
Hi Anne,
Thank you for leaving your review and rating.
Hope to do business with you again soon.
Thanks,
Pear Stairs 🍐
Reply from Pear Stairs
Hi John,
Thank you for your review and rating.
Hope to do business with you again soon.
Thanks,
Pear Stairs 🍐
Excellent price and service although I…
Excellent price and service although I thought delivery charge was astronomical. But the cost of the product outweighed the cost of delivery so was still worth it.
29 June 2026
Reply from Pear Stairs
Hi Adrian,
Thank you for your review and rating. I will pass your comments on to our transport department.
Hope to do business with you again soon.
Thanks,
Pear Stairs 🍐
Reply from Pear Stairs
Hi Huw,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
The hemlock hand rail
The hemlock hand rail was the nearest we could find to beech colour, plus we needed 3.6m. Most other suppliers did not do this length. Supplied and delivered as expected. Thank you
22 June 2026
Reply from Pear Stairs
Hi Yvette,
Thank you for your review and rating.
Many Thanks,
Pear Stairs 🍐
Having no experience as a carpenter was…
Having no experience as a carpenter was very well explained on the website on the details saying what was what
6 May 2026
Reply from Pear Stairs
Hi Miguel,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
Excellent service and delivery
Excellent service. I called and asked the product I wanted to purchase. Everything was explained clearly and I received my order on the date they said it will be delivered. My order was securely packaged and delivered. Thank you 😊
20 June 2026
Reply from Pear Stairs
Hi,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
pear tree were faultless from start to…
pear tree were faultless from start to finish
they answered all of my question and as a novice there were lots
price was great fast delivery and easy diy build
31 May 2026
Reply from Pear Stairs
Hi Russell,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
Brilliant company
Brilliant company, excellent service and quality, extremely professional
30 May 2026
Reply from Pear Stairs
Hi Andrew,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
Great company with great products at a…
Great company with great products at a great price! Some items were damaged upon delivery, I was offered a refund or replacement immediately! Thank you, very professional business. Will definitely use again!!
4 June 2026
Reply from Pear Stairs
Hi Phillip,
Thank you for your review and rating. I am glad to hear everything was sorted for you in a quick manner.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
Reply from Pear Stairs
Hi Sarah,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
Really friendly service and extremely…
Really friendly service and extremely knowledgeable. Product perfect for our project.
Thank you!
11 June 2026
Reply from Pear Stairs
Hi Karen,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
Very helpful staff from day 1
Very helpful staff from day 1, with a fairly complex staircase and headlight issues.
Very easy installation
Great set of oak open stairs
Excellent value for money
Gets excellent remarks from our visitors!
Would highly recommend
30 April 2026
Reply from Pear Stairs
Hi Nicola,
Thank you for your review and rating.
Hope to do business with you again soon.
If you would like to send some images in of the finished staircase we would love to see them.
Many Thanks,
Pear Stairs 🍐
Reply from Pear Stairs
Hi Abigail,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
An outstanding company and product
An outstanding company and product. Every part is precision made and fits perfectly.
1 June 2026
Reply from Pear Stairs
Hi Michael,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
2 staircase and continuous handrail
Amazing service. really sturdy staircases. Continuous handrail looks fantastic at a fraction of the normal price.
Technical support was truly out of this world. Dale made our staircase dreams come true
25 June 2025
Unprompted review
Reply from Pear Stairs
Hi James,
Thank you for your review and rating.
Hope to do business with you again soon.
if you would like to send some images in of the finished staircase we would love to see them!
Many Thanks,
Pear Stairs 🍐
Fantastic service and I'd highly…
Fantastic service and I'd highly recommend. We had been looking for beading to create wall panelling in our living room. Prices were great, fast delivery with tracking. Beading was great and perfectly straight. Thank you!
5 June 2026
Reply from Pear Stairs
Hi Lisa,
Thank you for your review and rating.
Hope to do business with you again soon.
Many Thanks,
Pear Stairs 🍐
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