Peach Guitars Limited Reviews 

3,390
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and friendly staff, who provide exceptional service and advice without pressure. Many people highlight the outstanding quality of the products, often arriving perfectly set up and playing beautifully right out of the box, reflecting careful attention to detail. The overall user experience is frequently described as excellent, with consumers appreciating the ability to try instruments in a relaxed environment and the detailed product photos available online. Reviewers also consistently mention the careful packaging and the strong feeling of trust and confidence when making their purchases, ensuring a smooth process.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the exceptional quality and meticulous... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the exceptional... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of instruments and... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting the amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company to deal with. Brilliant level of communication. Completely hassle free online purchase and delivery. I bought a Jackson American Series Soloist SL3 in slime green and Jeff and his team s... See more

Rated 5 out of 5 stars

Second visit yesterday. It's like walking into a guitar cathedral - every time! Awesome. We were met with the impressive 'Peach' hospitality and warmth. We talked about amplification systems with Ala... See more

Rated 5 out of 5 stars

Ordered my second guitar from Peach. Was a preorder so had a few months wait, but communication was clear and responsive and was delivered to the time scale as promised. Emails were always responded t... See more

Rated 5 out of 5 stars

I recently took my 18 year old Les Paul guitar to Peach for a setup and, potentially, a Plek machine assessment. The work was done expertly and with the utmost care, professionalism and respect f... See more


Company details

  1. Musical Instrument Store
  2. Hobby Store
  3. Music Store

Written by the company

One of the UK's most successful guitar shops with a comprehensive selection of Electric guitars, Acoustic guitars, Bass guitars, amplification, effects and accessories. At this point we have the largest selection of guitars that can be found anywhere in the UK. We are known for and specialise in high end gear, but we have hand selected lines to suit any budget from starters to the best that money can buy.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(3,390)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just great!

Great fast, efficient and friendly service as always, I've purchased guitars, effects and amps from Peach, back when the shop was in Braintree, the current online service is excellent, shout out to Jeff who shipped out an amp, door to door in less than 24 hours!

29 August 2025
Unprompted review
Rated 5 out of 5 stars

I bought a Squier baritone Telecaster…

I bought a Squier baritone Telecaster online, using the WhatsApp chat function to discuss a few things about the guitar before buying. I have to say the communication was first class throughout the process and guitar was set-up fantastically well - far beyond my expectations of a Squier. I will not hesitate to purchase again from Peach.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Smooth & easy online order.

Often told never buy a guitar without seeing, playing it but took a punt with Peach and exceptionally happy with the online experience.
Knew what I wanted - prs 24-08 custom - and done my research. They sent me (promptly) a beautiful example all fully set up and ready to go. Nice addition is a small card which shows what set up/checks have been done pre-delivery.
Very happy with the whole ordering and delivery process.

17 August 2025
Unprompted review
Rated 5 out of 5 stars

Wholeheartedly Recommended!!!

I bought a Taylor 24ce from Peach Guitars a few days ago. I've been playing guitar for 40 years, but this was my first time buying from Peach.
Service was amazing and the guitar was set up beautifully!
I can wholeheartedly recommend Peach Guitars.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Guitar arrived a couple of days ago, plays and perfectly.

Great customer service and love thr way they image each individual guitar.

Best place to buy from in the UK online for this reason.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience!

I went over to Peach Guitars last weekend with my Dad as we were both after a particular guitar each. We both found the ones we were after and the guitars themselves are brilliant. We are both really pleased with them. We spent a lot of time going to other guitars shops around the country and trying other guitars - we should have just come straight to Peach Guitars and forget the rest. I can honestly say coming to Peach Guitars was by far the best experience! In fact the whole experience of coming over and having a look, trying them in our own room was awesome. Great customer service - well worth travelling to Colchester, Essex from Oxfordshire!

2 August 2025
Unprompted review
Rated 5 out of 5 stars

I bought a Cordoba electro classical…

I bought a Cordoba electro classical guitar and even after researching it and reading positive reviews it still exceeded my high expectations. Peach Guitars were nothing but professional friendly and very helpful. The shop is very well stocked, immaculately presented and has a really great vibe, I didn't want to leave. I can't wait for an excuse to go back.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Superb shop

Superb shop, excellent customer service, purchased a bass online which didn’t end up being for me due to the colour, arranged to visit the shop and exchanged for another bass guitar, Jeff was very polite and professional, a great experience, this is how all Music shops should be.

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Bought a PRS Se Tremonti signature…

Bought a PRS Se Tremonti signature custom charcoal burst. What a guitar for the price, and peaches guitar has the best prices around. The guitar arrived quickly and was well packaged. Set up nice for me. Saves me going to a luthier for setup, which saves me money and time.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Epiphone jeff beck oxblood

Having never purchased a guitar online before, I took the plunge and went with Peach . Great customer service and advice regarding the guitar I purchased.
Thanks Peach Guitars and Jeff for his helpful advice and service on the phone

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service. A pleasure to spend time with George who was genuinely knowledgeable about the guitars I was interested in, as well as going through many others he demonstrated for me. No sales talk or pressure to purchase anything, just sound advice, excuse the pun. A very professional company and the individuals make it what it is.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

The Best Guitar Shop

What a great place, Alan, Jerry, Geoff and the rest of the team were absolutely fantastic! Great advice from start to finish, will definitely be coming back to purchase more, thank you.
Highly recommend Peach Guitars.

21 June 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Service

I purchased a Gibson SG Standard for my husband's birthday. I'm always anxious about making such 'big' online purchases, but Peach Guitars were incredibly professional and kept me informed at every step, making the entire process smooth and stress-free. Delivery was outstanding, and the guitar itself is absolutely gorgeous.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Guitar Paradise …

My wife and I had a fantastic afternoon at Peach Guitars after travelling from Norwich to Colchester. I was allocated a room to audition several high quality acoustic guitars with Alan, the owner, in attendance for over two hours. He also gave us a tour of the incredible store. The displays of top brand guitars and amplifiers were amazing. I eventually purchased a Taylor acoustic guitar and amplifier. It was truly a fantastic experience and I unreservedly highly recommend Peach Guitars.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Retailer

Just bought my second guitar from this retailer and what has really impressed me with both is that the guitars arrived having been physical checked and set up. No tweaking required, which is much different to many others I have bought over the years from ‘box-shifters’ which almost invariably have required work. I would not hesitate to buy again from them.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent care for an important purchase

I spent a long time researching my "pro guitar" 50th birthday present, and settled on a Yamaha Revstar Professional in crisp gold. Jeff at Peach was very helpful, answered questions about the one remaining Revstar in stock, and arranged for it to be set up, neck oiled and new strings put on. The Revstar is a dream and the acquisition process was very pleasant and easy. It's a keeper and I thank Peach for their part in my birthday treat.

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Purchased my dream custom shop…

Purchased my dream custom shop jazzmaster from them recently after lusting after it for a long time. Great communication throughout and the guitar is unbelievable. The set up on this guitar is exceptional and I will not be changing a thing. Would highly recommend and will definitely be buying from them again.

8 June 2025
Unprompted review

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