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PCCaseGear Reviews 

653
•
TrustScore 4.5 out of 5

4.7

Computer Store
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Review summary

Created with AI, based on recent reviews

Looking at 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast dispatch and delivery services, often receiving their orders quickly and with solid packaging to prevent damage. Many people appreciate the competitive pricing and wide range of products available, making it easy to find what they need. The service is frequently highlighted as excellent, with consumers noting the efficiency and helpfulness of the staff, even when making changes to orders or handling returns. However, some customers experienced issues with product quality, receiving items with defects or finding that the quality assurance processes were not effective. A few other people also felt that shipping costs were expensive, and some noted delays or complications with delivery, including items being misrouted or damaged in transit due to insufficient packaging.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

People report positive experiences with products, highlighting the excellent quality and performance of items... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the fast, efficient, and... See more

Price

Clients share positive opinions on price, with many reviewers highlighting great, competitive, and fair... See more

Order

Users describe positive interactions with order, highlighting the super simple and fast ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi thank you for my parcel but I’m sorry to say I couldn’t get my new i7 cpu to work on my computer I upgraded the bios before I put the i7 cpu in couple of months back since put my old i5 cpu back at... See more

Rated 5 out of 5 stars

Just grabbed an amazing deal during their Christmas Sale and couldn’t be happier! The website was super easy to use, customer service was friendly, and my order arrived lightning fast – just in time... See more

Rated 5 out of 5 stars

From ordering to dispatch was only a few days, and delivery (4,000km non express) took just on a week. The system was extremely well packed, both externally and internally and all the cables w... See more

Rated 5 out of 5 stars

Great range, pricing and speedy delivery options. I have been buying almost every tech item I need from PCCG for decades and have never had an issue with purchases from full gaming rigs or chairs t... See more

Company details

  1. Computer Store
  2. Computer Accessories Store

Written by the company

The ultimate destination for PC Gamers & Enthusiasts - Winner of Best Retailer & PC Builder.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

653 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.7

All reviews

(653)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Buy

Smooth online purchasing experience, on time delivery. Product intact and condition expected (good).

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Great as always.

Fast packing of the order and shipping. Great range of products at really good prices.

They even throw in a little bag of gummy bears for your order which is just awesome. Gotta appreciate the little things.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

always fast service

always fast service, even when there was something that ended up being out of stock, they emailed me right away to find a replacement or to wait for more stock and they got it shipped pretty much the day after mending the order.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Back to prompt processing

Back to prompt processing meaning prompt shipping. This makes PCCG, one again, great for repair and quick upgrade projects as well as their general standalone products and a one-stop shop for new builds.

28 February 2025
Unprompted review

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