From ordering to dispatch was only a few days, and delivery (4,000km non express) took just on a week. The system was extremely well packed, both externally and internally and all the cables w... See more
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Company details
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The ultimate destination for PC Gamers & Enthusiasts - Winner of Best Retailer & PC Builder.
Contact info
4b 10 Abbotts Road, Dandenong South, 3175, Dandenong South, Australia
- 03 9560 2122
- feedback@pccasegear.com
- www.pccasegear.com
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waited 6 days for the delivery when I…
waited 6 days for the delivery when I paid Express star track freight
Easy to order
Easy to order, goid customer service when I picked the monitor I brought up. Pc case gear is usually my first choice
arrived quicker than I thought it…
arrived quicker than I thought it would.
Only one that had the switch in stock.
Return knocked back on opened item
After being a loyal customer it was dissapointing to hear that my request to return a brand new item that does not suit my setup was knocked back due to simply opening the product. I understand this is in their T&Cs and I should have been more careful when reading the product description, however, after spending thousands through pc case gear and choosing them as my go to tech provider its disappointing to see. Now stuck with a niche brand new product that is hard to sell and have had to spend more money out of pocket to get what I need. Buyer beware check your product description carefully as they won't do you any favours on an honest mistake.
I used the assembly service for a new…
I used the assembly service for a new build. Nice job, and very well packaged for delivery. It took longer to download Bazzite than to install it. Good speedy computer and super quiet too.
Bought my new pc was ready 15 minuets…
Bought my new pc was ready 15 minuets later to pick up quick easy always awesome service
good
Used them for years, bought mostly components which was always quick and easy as well as arrives as per their estimates.
Recently bought a pre built which was built and shipped in a easy to unpack as well as as safe as can be
PC Case Gear were honest.
PC Case Gear were honest enough to let me know that something I had paid for had already been done as part of the package and promptly refunded the amount.
Once again PCCG have delivered
Once again PCCG have delivered, five stars to easy. They let me know how my order was progressing they have been my favourite company for years now and i hope into the future.
Very easy to purchase and delivery time…
Very easy to purchase and delivery time was excellent.
Have used PCCaseGear for years and mostly likely for many years to come.
Great effort guys
i was in the market for a tv monitor…
i was in the market for a tv monitor stand for my sim racing rig that wasnt way over priced, came across the next level monitor mount at a really good price. it came quick ordered it on a sunday and it arrived by wednesday. it took about 45 minutes to assemble and its sturdy. I have a 24 inch monitor on it and it holds it quite well, no wobbles it has a couple of cable management clips on it which is good. overall for the price its decent and saved me heaps on other monitor mounts out on the market.
Absolutely first rate experience every time.
PCCaseGear has a wide range of products, well priced, fast reliable shipping and no hassle service
Fast service and a system that works.
A great experience for an expensive build
I requested a "future-proofed" gaming PC that wasn't cheap. The PCCG team were extremely helpful in resolving payment issues experienced because of their in-house scam-prevention system, and responsive to calls to their help-line. Additionally, during the system build, Max provided solutions - not just problems - when identifying component incompatibility, while also identifying applicable discounts for parts that came on sale shortly after original order placement. Build and shipment only took a couple of days and I am enjoying my new PC. A very positive experience all around.
Super smooth transaction i had to…
Super smooth transaction i had to create an account went on the website and ordered what I needed definitely will shop there again
Great service
Great service. They’re helpful on giving advice for pc cases that are best suited to your specific needs. Very helpful
On calls with questions.
Easy to deal with
Always easy to deal with. quick easy transaction quick delivery. have bought serveral times off them and always is delightful.
I wanted to take the time to share that…
I wanted to take the time to share that I have had a wonderful experience buying the Dynamic pre-built gaming PC from PC Case Gear. It was a significant investment for me and so naturally there were concerns buying something like this via online / mail order! After failing to connect by phone, I sent an email with questions. To my surprise (given today’s world) I received a prompt response. I then received prompt responses to all my follow up questions, which I was never made to feel were “too much” or “annoying” for the support agent. My confidence secured, I took the plunge and ordered the PC which arrived in great time, beautifully and extremely well packed and in perfect working order. (Just remember to plug in the fans and lighting control USB dongle included with the spare parts (also beautifully, neatly packed by the way, with all original component packaging as well))! Then the biggest surprise of all: even AFTER PCCG had got the sale and my money, the responses to support questions continued to arrive promptly and in depth. So great! So a special thanks to my support agent Max D for his fantastic help that made this exciting but scary undertaking a wonderful journey!
Brilliant gear Great price
Brilliant gear, great price, and ordered before 10am had it delivered to my door the next day two states away. Can't get better than that!
Great service and quick delivery.
Great service and quick delivery (3 days) Both the GFX and Mobo turned up quick. Easy installs. The great service keeps me coming back. Keep it up guys.
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