I have been using Patchs for my own concerns to contact the GP l have been registered with. I also use it for my daughters, l find the service quite convenient, efficient and hassle free. I highly rec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are an award-winning digital healthcare company. Our mission is to unite and simplify healthcare, making it more accessible to everyone – so that you can get the help you need, when you need it.
Contact info
United Kingdom
- www.patchs.ai
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Medication requested via patches …
Patches is an excellent service makes requesting medication so much easier and appointments your not waiting forever on the phone to speak with someone
Patches is a good, easy system to use
I really like patches as I feel like I can explain everything properly and its so much easier than ringing for an appointment.
always great service from reception…
always great service from reception staff through to doctors, full marks to all the staff involved in this surgery
I am able to highly recommend this…
I am able to highly recommend this service as it offers suitable times to contact the Dr. Response is always swift if requested at relevant time. I am pleased .
Easy to use.
I received the urgent response I needed…
I received the urgent response I needed at the time. The care taken by the Doctor and reception staff was excellent.
This is a good GP practice that is very…
This is a good GP practice that is very good and staff are polite and very kind.
The Doctors are always available to see you and your children
I would recommend that if you are in the borough to register there and you will not be disappointed.
Always a brilliant app as I work…
Always a brilliant app as I work through the day so really good for just filling in a patches form and awaiting a response. Usually within 24 hrs.
Wonderful tool
Wonderful tool. Very easy to use and has made accessing my GP quickly and accurately much easier.
I only use this system for ordering my…
I only use this system for ordering my repeat prescription and have never had a problem, I find it's better than ringing the surgery.
The receptionist at Mercheston Surgery…
The receptionist at Mercheston Surgery Swindon eas very helpful l don't think l would have done it myself.
Angie
Patches is so easy to use
Patches is so easy to use. It saves time having to physical call the doctor.
Quick referral
After the initial patches was completed, the response form the Dr. K Patel for the referral letter was very quick although it was late in the day, hence I was able to book private consultation at BMI for my ruptured bicep.
I'm with Guide Bridge Medical Practice
I'm with Guide Bridge Medical Practice. Received outstanding service today and have the prescription I need.
Easy to use and good to know that you…
Easy to use and good to know that you can use this instead of having to ring and being put in a queue
It's a good app
It's a good app, but not sure the benefit of rating it, as i dont really get a choice over whether or not i use it.
At first I thought this was an invite to provide feedback on our excellent GP practice.
Amazing stuff i appreciate it ✌️ so kind…
Amazing stuff i appreciate it ✌️ so kind thank you
SPITAL SURGERY, Poulton Lancelyn Court, WIRRAL
This refers to how SPITAL SURGERY in Wirral respond to PATCHS. It is a fantastic system whereby I can enter a request for managing my severely disabled son’s health issues, and they respond within a couple of hours or less, by contacting the care team or myself, and giving him a FTF Appointment or phoning with advice. I can’t fault Spital surgery’s reaction to PATCHS. for the attention they give to my son.
Very quick and easy to use
Very quick and easy to use. I always pre write the text and paste it in.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








