Parkfield Supplies Reviews 

1,212
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for being exactly as described, well-made, and often exceeding expectations in appearance and functionality. Many people highlight the excellent quality of materials, such as durable clasps and comfortable straps, contributing to longevity and user satisfaction. Consumers also find the pricing to be reasonable and competitive, offering good value for the quality received. However, some customers experienced significant delivery delays and issues with tracking information, noting long waiting times. A few people also noted product quality did not meet expectations, describing items as cheap plastic or fragile, or not fitting as described, with concerns about transparency regarding origin.

What people talk about most

Product

Consumers find product quality to be largely positive, with many reviewers expressing satisfaction with items... See more

Quality

Customers generally express satisfaction with product quality, describing items as well-made, high-quality,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting fast delivery, with... See more

Order

Customers consistently note ambiguous experiences with order, with some reviewers reporting quick shipping,... See more

Price

Reviewers mention positive feedback about price, with many finding the prices reasonable and fair for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Even though the product was coming from out of the U. S. the supplier made updates about shipping with me by emails. I definitely think the price is reasonable since the phone case is good quality. Af... See more

Rated 5 out of 5 stars

Great communication throughout, and the product (woven strap for pixel watch) is just what I needed! Ordinary straps cause eczema around my wrist, but the breathability of this product has returned... See more

Rated 5 out of 5 stars

I received my item (a rose gold watch magnetic watch strap for my samsung watch 4) as promised and it looks even better in person. It took about 7 days to arrive which was ok. The tracking number neve... See more

Rated 5 out of 5 stars

I was informed all the time about the status of my order. The procuct is exactly that what I have expected. Very good quality of my cross body I phone cover bag.


Company details

  1. Cell Phone Accessory Store

Written by the company

A carefully curated selection of bands, cases and accessories for your Apple Watch, Airpods, iPhone or Samsung device


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,212)

156 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SAJ IS A SUPERSTAR

SAJ IS A SUPERSTAR. I reached out with a question which was quickly answered and later when I placed my order Saj noticed I ordered a different model than I had inquired about and emailed to ask me about it. Saj was correct that I had mistakenly order a slightly different model AND was able to get it corrected before it shipped. WAY TO GO. You saved me a lot of headache and probably expense!!!! Thank you.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Phone wallet

The cover is such a soft leather. Love that it has six slots for drivers license. It was delivered in a timely fashion. The leather is high quality. Would recommend it to anyone

7 February 2025
Unprompted review
Rated 2 out of 5 stars

Cheap and very thin

Cheap and very thin. Poor quality poorly fitting to Apple ultra watch very disappointing as I want a pink strap.i would not recommend these straps. I’ve asked to give more information so the company know I’m a real person.order number #32035.i am allow my opinion the straps are cheap plastic very poor quality.

28 January 2025
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Kerry,

Thanks for your honest feedback :)

I'm sorry to hear you're not satisfied with the product you received. Our customer service team has tried to get in touch with you to get this resolved but we've not had any responses.

Please reach out - hello@parkfieldsupplies.com - so we can make this right.

Thanks
Sara

Rated 3 out of 5 stars

The phone wallet worked as expected

The phone wallet worked as expected. It allowed my phone to charge using MagSafe which is why I purchase it.
I guess it was not what I wanted as the phone did not come out of the wallet. I was looking for something a little different.
I also had the wallet show discoloration after a couple weeks. The far started to yellow.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

I really liked the camera lens…

I really liked the camera lens protectors, as they look good on my wife's phone, they match with the color and are made out of H9 scratch resistant glass and not plastic as many other cheap companies. I love the variety of items and the prices are reasonable. I would highly recommend this products and will definitely be purchasing more in the future.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary customer service

Exemplary customer service . Excellent item . Fairly priced .
Company dispatched item However on delivery the parcel was left in a place were it was misplaced . For 2 weeks.

22 November 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They "lost" my last package before USPS could even pick it up. Two weeks later they "shipped a new one" with the same exact tracking number as the lost item

29 September 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Chris,

Thanks for your review.

I've looked into this for you. Your first package was lost by USPS, you requested a refund which was applied to your order in full.

Having reviewed the communication you had with our customer service team, there was no mention of a replacement being shipped out (from either ourselves or you). You requested a refund which processed.

We have tried to get in touch with you unsuccessfully so please reach out if there's anything else we can do for you.

We're here for you and happy to help :)

Thanks
Sara

Rated 5 out of 5 stars

Best Magnetic Case

After 3 years, I had to replace my case. So glad it's still available because it mounts magnetically to my dash mount in the perfect place for navigation, etc. Love the camera cover and the fold out ring stand. Great color selection.

15 July 2024
Unprompted review
Rated 1 out of 5 stars

The company have not responded to 4…

The company have not responded to 4 emails requesting a return and refund. Neither have they responded to a dispute raised with PayPay - I do not trust this company and would not recommend anybody to buy anything from them.
2 days after my post the company reponded to my emails and satisfactorily resolved my issue.

20 May 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Christine,

Thanks for sharing your feedback

We've looked into this, your emails were unfortunately being categorised as SPAM by google which is why we did not receive and respond to them in a timely fashion.

Please accept our apologies for this, I can see that once we were aware of the issue we did get in contact to refund you in full

If there's anything else we can do for you please don't hesitate to get in touch - hello@parkfieldsupplies.co.uk

Thanks
Sara

Rated 3 out of 5 stars

bad quality …

i love the cases and style I just bought a case from here the one that flips down on the back for cards Iv only dropped it once but the case broke abit and I payed £30 for the case but it was on a discount it should of been around £60 it's good style and uses but not good quality I have only had it for a few months

25 May 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi there,

Thanks for sharing your feedback

We're unable to find any order on our system under your name and our request for contact information via Trust Pilot has been ignored.

Please get in touch with us at hello@parkfieldsupplies.co.uk so we can investigate and get this problem resolved for you as soon as possible :)

Thanks
Sara

Rated 3 out of 5 stars

A not initially happy experience resolved.

I ordered a Diamond Tempered Protective Watch Cover from this company on 10th May paying £16.99. Despite an additional £3.95 charge for postage / packing, when the item arrived a week later, I thought the packaging to be woefully inadequate - a one layer bubble wrapped envelope and no box. Upon opening the envelope, the item was damaged, and is no use to me whatsoever. I have sent Parkfield Supplies 4 emails asking them to contact me with details of how I can return the item, and obtain a full refund of the monies paid. I’ve heard nothing. In the most recent one sent yesterday evening, I informed them that unless they made contact with me, I would be putting a negative review on this forum, and reporting them to Trading Standards. Still nothing, so let’s see if this galvanises them into doing the right thing, communicating with me, and refunding my money.

Update: As a direct result of the above post, Parkfield supplies have been in contact with me, have apologised and refunded me.

17 May 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Sue,

Thanks for sharing your feedback

Please accept my apologies for the experience you've had.

Your emails were unfortunately being categorised as SPAM by google which is why we did not receive and respond to them in a timely fashion.

I can see that since you provided your contact details here on Trust Pilot, one of the team has been in touch to refund your order in full

If there's anything else you need help with please don't hesitate to get in touch - hello@parkfieldsupplies.co.uk (we've added your email address to the safe senders list now so hopefully it should find its way to us as normal!)

Thanks
Sara

Rated 1 out of 5 stars

Beware of extra items being added and charged

I ordered 2 phone cases and an extra was added and charged after I had completed my order despite clicking "decline offer" I emailed customer services immediately, within 2 minutes. I received a reply stating the order had already been sent to the fulfilment team. I have been charged an extra $48 for a case I have no use for.
Be very careful ordering through this website.

3 April 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Emily,

Thanks for your feedback :)

I've looked into this for you, you declined the second offer but accepted the first which is why the additional case was added to your order.

As it appears this was an error, we've gone ahead and refunded that additional product for you in full :)

I hope this resolves the issue but if you have any further queries please don't hesitate to get in touch - hello@parkfieldsupplies-au.com

Thanks
Sara

Rated 5 out of 5 stars

I Highly Recommend

This is the third time ordering from this company and I have found the quality to be excellent, the communication to be excellent and the shipping time reasonable. Would order again and highly recommend.

29 March 2024
Unprompted review
Rated 2 out of 5 stars

Got an email saying thanks for buying one of our products but I brought TWO

Got an email saying thank you for buying ONE of our products but I brought TWO 😡 There is no ph number to contact you , I'm pissed !!!

19 March 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi there,

Thanks for your comments :)

I've looked into this for you, your order was indeed for two items. One was shipped out before the other which is why you received an email saying one product was on its way.

Apologies if this was confusing, any other help you need please do get in touch - hello@parkfieldsupplies-au.com

Thanks
Sara

Rated 5 out of 5 stars

The quality was very important to me

The quality was very important to me, as I'd rather pay a little more for good quality.
Parkfield kept me informed of the product until in arrived at my door.
Will do business again in the future.

29 January 2024
Unprompted review

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