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Parker Prestige Reviews 

1,073
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the staff members are exceptionally helpful, friendly, and knowledgeable, successfully creating a relaxed environment entirely free of high-pressure sales tactics during showroom visits. Buyers genuinely appreciate the welcoming atmosphere, pleasant hospitality, and the extremely prompt communication received from the team right from the very first inquiry. Consumers also note that the pre-owned vehicles match their online descriptions perfectly and arrive in pristine, low-mileage condition ready for the road. People deeply appreciate the remarkably smooth purchasing journeys, efficient paperwork handling, and the reliable aftercare support provided long after driving away.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are knowledgeable, helpful,... See more

Service

Clients share positive opinions on service, noting that the entire experience is enjoyable and professional... See more

Product

Customers consistently note positive experiences with product, highlighting that vehicles match their... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, stress-free, and... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are helpful, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great example of what a Car Sales Garage should be. From a seamless purchasing experience with Nathan to an easy handover with Craig, nothing but praise for this Garage. Furthermore, after d... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied

Rated 5 out of 5 stars

Brilliant Garage, we found our dream car online and called them up to reserve the car, the process was fast and easy from start to finish and Craig was helpful, we then made the 500 mile round trip to... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,073)

290 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Buying Experience

Amazing experience buying my new 2 Series from Prestige Cars. Craig sorted everything from start to finish and made the whole process super smooth and straightforward. Super happy with my new car and would definitely recommend.

2 May 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Craig made the whole process smooth and straightforward for you from start to finish. It’s great to know you’re so happy with your new 2 Series.

Enjoy the car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Great experience with Parker Prestige

Great experience, fair price, took a deposit as I travelled from far to look at the vehicle and this was removed from the sale price.

Really happy with the car.

No issues and loving it.

Craig was really helpful and patient throughout the process.

I would recommend Parker Prestige to anyone in the market for a used luxury car.

4 May 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you had such a great experience and that Craig was helpful and patient throughout the process. We always aim to make things as straightforward and fair as possible, especially for customers travelling long distances.

It’s great to know you’re loving the car too!

Rated 5 out of 5 stars

Jack Griffin was absolutely 1st class…

Jack Griffin was absolutely 1st class with me all the way from my initial enquiry to finalising the sale of my Jaguar F Pace. Nothing was too much trouble, he was extremely thorough, helpful and above all very knowledgeable about the car. Bought cars for over 40 years and quite simply, the best experience I have had, great bloke !!

20 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such an incredible review!

We’re delighted to hear Jack provided such a first-class experience from start to finish and that his knowledge and attention to detail stood out throughout your purchase!

Thank you again for choosing Parker Prestige — enjoy your new car! 🚗

Rated 5 out of 5 stars

Recently bought a car from Parker…

Recently bought a car from Parker Prestige, Tony liaised with me right from the beginning and provided excellent service. Really happy with the service from start to finish. Any queries was sorted proactively. Overall a great experience and I’d definitely recommend.

9 May 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear Tony looked after you so well from the very beginning and that everything was handled proactively throughout the process. Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Brilliant service staff amazingly…

Brilliant service staff amazingly helpful smoothest process around

15 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

Thank you for choosing Parker Prestige — enjoy your new car! 🚗

Rated 5 out of 5 stars

Bought a jaguar xe off Parker prestige …

Bought a jaguar xe off Parker prestige and the salesman who sold the car to me was jack griffin jack seemed very honest and polite new all about the car definitely buy another one off him 5 stars well done jack 👏

8 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear Jack looked after you so well and that his knowledge and honest approach made the experience a positive one! We really appreciate the 5 stars and look forward to helping you again in the future! 🚗👏

Rated 5 out of 5 stars

Parker Prestige has got brilliant…

Parker Prestige has got brilliant people that help you every stage in getting your new car, regardless of your locality. Craig was my contact person and he made me feel part of the Parker Prestige family and I am sure I will enjoy my new car. Thank you Craig, thank you Parker Prestige.

6 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a lovely review!

We’re delighted to hear Craig made you feel so welcome and supported throughout the whole process, regardless of distance. Thank you again for choosing Parker Prestige!

Rated 5 out of 5 stars

Great experience working with Tony

Good experience working with Tony for our new car. We had to do much of the sale remotely due to relocating back to the UK and travel. The team was very responsive and available. Car so far has been fantastic with no issues. Would highly recommend.
They even went above and beyond in holding the car for us while travelling and staying open a bit later so we could pick up. Thank you team

1 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a fantastic review!

We’re delighted to hear Tony and the team were able to make the process smooth and convenient for you. It’s brilliant to hear the car has been fantastic so far, and we truly appreciate your recommendation. Thank you again for choosing Parker Prestige, and enjoy your new car! 🚗

Rated 5 out of 5 stars

We recently purchased a car from Parker…

We recently purchased a car from Parker Prestige and Nathan was able to answer the questions we had throughout the process. We also managed to agree on a deal that worked for us, and overall the experience was straightforward.

23 April 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great feedback!

We’re really pleased to hear Nathan was able to help throughout the process and answer all your questions. It’s great to know you were happy with the deal and that everything felt straightforward from start to finish.

Rated 5 out of 5 stars

Delt with a fella could jack was spot…

Delt with a fella could jack was spot on very polite and kind didn’t feel forced in anyway to purchase the car and was patient definitely recommend getting a car from this place 👍🏼

11 May 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear Jack looked after you so well and made the experience relaxed and pressure-free!

Enjoy your new car, and thank you for choosing Parker Prestige!

Rated 5 out of 5 stars

Yorkshire quality and service

Great service from “Gary” Everything was as promised and the hospitality and service was second to none
Would recommend Parker Prestige for quality vehicles

4 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear everything was exactly as promised and that you enjoyed the hospitality and service from the team. We really appreciate your recommendation and hope you enjoy your new car. Thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Great experience

Great experience.
Emailed Parker prestige Sunday night and by Thursday 10am car was delivered. Tony was really helpful from start to finish.
Thanks again.

4 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Jack was really helpful and was clear…

Jack was really helpful and was clear at each stage of the process - even answering questions on his day off

18 April 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great feedback!

We’re really pleased to hear Jack kept everything clear and was so helpful throughout — even going the extra mile to answer questions on his day off.

Rated 5 out of 5 stars

BMW X5

I bought my car through Jack who works at Parker prestige and it couldn’t of been an easier process then it was whilst I was working offshore he was sending me updates of the cars progress and videos to show work had been done and work that was to be carried out, jack was very helpful with the full process and couldn’t fault him in any way whilst selling me the car. Seemed like a very nice genuine bloke which always helps when buying a car. Top marks!

28 April 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re really pleased to hear Jack made the whole process so easy for you, especially while you were offshore. Keeping you updated with videos and clear communication is exactly the level of service we aim to provide.

Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

The process was smooth and effortless…

The process was smooth and effortless overall. Craig was knowledgeable and kept in touch after the sale was complete. Thank you to everyone involved.

15 April 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear the process felt smooth and effortless, and that Craig’s knowledge and follow-up made a positive difference.

Rated 5 out of 5 stars

What a selection of cars…

What a selection of cars these guys have. Couldn’t be happier with my new car. Thanks to Craig and all at Parker’s.

9 April 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you’re so happy with your new car and enjoyed our selection.

Thank you for choosing Parker Prestige!

Rated 5 out of 5 stars

Yet again fantastic service from Tony…

Yet again fantastic service from Tony and the rest of the team at Parker Prestige. This is our second purchase we have made with the company and both transactions have been efficient and straight forward! Thanks again we couldn’t recommend Parker Prestige enough 5🌟

29 April 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Tony and the team delivered another fantastic experience and that everything was efficient and straightforward once again.

We truly appreciate your recommendation and look forward to helping you again in the future! 🚗

Rated 5 out of 5 stars

Sam started the deal off and then on…

Sam started the deal off and then on handover day dealt with Craig’s who was amazing and very helpful they couldn’t do enough for you I will definitely be going back in future and will recommend it to everyone I speak too

29 April 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear Sam and Craig both looked after you so well! We appreciate your recommendation and look forward to welcoming you back in the future! 🚗

Rated 5 out of 5 stars

Craig and the team was super helpful

Craig and the team was super helpful, attentive and couldnt do more for you. Really happy with my purchase on the 8 series, delivered all the way to essex. 10/10. Tks guys

29 April 2026
Unprompted review
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Reply from Parker Prestige

We really appreciate the 10/10! Enjoy the car, and thank you for choosing Parker Prestige! 🚗

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