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Parker Prestige Reviews 

1,073
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the staff members are exceptionally helpful, friendly, and knowledgeable, successfully creating a relaxed environment entirely free of high-pressure sales tactics during showroom visits. Buyers genuinely appreciate the welcoming atmosphere, pleasant hospitality, and the extremely prompt communication received from the team right from the very first inquiry. Consumers also note that the pre-owned vehicles match their online descriptions perfectly and arrive in pristine, low-mileage condition ready for the road. People deeply appreciate the remarkably smooth purchasing journeys, efficient paperwork handling, and the reliable aftercare support provided long after driving away.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are knowledgeable, helpful,... See more

Service

Clients share positive opinions on service, noting that the entire experience is enjoyable and professional... See more

Product

Customers consistently note positive experiences with product, highlighting that vehicles match their... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, stress-free, and... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are helpful, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great example of what a Car Sales Garage should be. From a seamless purchasing experience with Nathan to an easy handover with Craig, nothing but praise for this Garage. Furthermore, after d... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied

Rated 5 out of 5 stars

Brilliant Garage, we found our dream car online and called them up to reserve the car, the process was fast and easy from start to finish and Craig was helpful, we then made the 500 mile round trip to... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,073)

290 reviews in the last 12 months

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Rated 5 out of 5 stars

Positive Expereince

We recently purchased a used BMW from Parker’s Prestige and were pleased with the service we received throughout the process.

As we were located a considerable distance away, buying a car remotely could easily have been stressful, but the team were flexible, accommodating and happy to work around our requirements. Communication was excellent from start to finish, with no pressure selling..

What stood out most was their willingness to be reasonable, answer questions openly and provide the reassurance needed when making a significant cash purchase from afar. The vehicle was as described and clearly reflected the quality of stock that Parker’s Prestige specialise in & was delivered to us by the fantastic Mick..

If you’re looking for a quality used prestige car and want to deal with a professional, straightforward and customer-focused business, I would have no hesitation in recommending Parker’s Prestige.

A genuinely positive buying experience..

10 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a great review!

We’re delighted to hear your remote purchase experience was smooth and stress-free. Buying a car from a distance requires trust, so it’s fantastic to know our team’s communication, flexibility and transparent approach gave you the confidence and reassurance you needed throughout the process. We’re also pleased to hear the BMW was exactly as described and that Mick helped make the delivery experience a positive one.

Thank you for your recommendation and kind words. We truly appreciate your trust in Parker Prestige and hope you enjoy every mile in your new car! 🚗

Rated 1 out of 5 stars

I had a very bad experience buying from…

I had a very bad experience buying from this company within two months of purchasing my Range Rover I received an email saying mot was due ! I paid to have this done and was told I would be reimbursed but failed to pay for this ! The following month a full service was due. No service history provided so at least two years without service. Onto December the camshaft gave in and engine seized . To break it down they weren’t interested I was quoted £17’500 for new engine, I informed them I wasn’t paying for a car I had less the 5 months and only a couple of thousand miles on clock ! After 6 weeks of headaches and independent mechanic was asked to investigate and they were found liable for repairs! However I was without car for nearly 6 months, they told me the didn’t give cars to customers however I realised they were lying when my car get dropped off at my home and the driver asked where there car was ! I explained that I wasn’t given one and he was mortified he had to make his own way home from Scotland to England so this is the kinda company you should stay clear of as there not interested if something happens to your car ! I can only thank my finance company for stepping in and helping me as without them I still wouldn’t have had car ! Never dealt with such a company and only hope nobody has to go through what I have !

9 June 2025
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to share your feedback.

We are genuinely sorry to hear how frustrating this experience has been for you. We fully appreciate the inconvenience caused by the vehicle's mechanical failure and the length of time taken to resolve the matter.

As a retailer, we take all vehicle issues seriously and work closely with customers, finance providers, warranty companies, and independent specialists where necessary to establish the cause of any fault and determine responsibility. In this case, the matter was investigated thoroughly, and once liability had been established, the required repairs were completed and the vehicle was returned to you.

We understand that being without your vehicle for an extended period is far from ideal. Unfortunately, when major engine repairs and third-party investigations are involved, timescales can often be dictated by factors outside of our direct control. However, we recognise that this does not lessen the disruption caused to you.

Regarding the MOT reimbursement and courtesy vehicle points raised, we would welcome the opportunity to review these matters further, as our records may differ from your recollection of events. We are always committed to treating customers fairly and resolving concerns wherever possible.

While we regret that your experience did not meet the standards we strive for, we are pleased that the vehicle was ultimately repaired and returned to you. We would be happy to discuss any remaining concerns directly if you wish to contact our management team.

Kind regards,

Parker Prestige

Rated 5 out of 5 stars

Very good servive on my BMW M4 purchase…

Very good service on my BMW M4 purchase with the best Salesman Nathan. What was discussed and promised whilst closing the deal on the car everthing was done. Thankyou Nathan

28 April 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you had such a positive experience purchasing your BMW M4. Nathan will be pleased to know his service made such a great impression, and it’s fantastic to hear that everything discussed and promised was delivered as agreed.

Enjoy your M4, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Outstanding service for the third time

Just recently collected my Third car from Parker Prestige after receiving top tier service from Nathan. I’m someone who changes my car often and bought a significant amount of cars over the years, one of the big things for me when buying a car is communication and updates. Parker prestige & Nathan excel in this, it’s not limited to the 9-5 working times. Nathan went above and beyond for the third time, contacting me on his day off, late at night and in the past has offered to go to the dealership on his day off despite living 40 minutes away.

This is not my local garage, I live over 2 hours away in Cumbria however the drive there and back is worth it. Driving down knowing the car will be presented as described, informative sales and business staff when dealing with finances and then the drive home in a car that has been prepped in the view of same day collection.

100% recommend and will return in the future

4 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such an incredible review and, most importantly, for choosing Parker Prestige for your third car purchase!

The fact that you travel over two hours from Cumbria to purchase from us is a huge compliment, and we’re grateful for the trust you place in our team.

Thank you again for your loyalty and recommendation. Enjoy your new car, and we look forward to welcoming you back for number four! 🚗👏

Rated 4 out of 5 stars

Sometimes things don't go perfect but its how the company deals with it that stands out (they dealt with it well in the main).

I bought a Macan Turbo Performance from Parker Prestige. Sales process and test drive with Jack was all spot on. Great knowledge of the car and everything on the car was as per the advert and aligned to discussions I had with Jack before heading up to the showroom to test drive it. Was also good to see a bit of two way negotiation is still a thing (a lot of garages refuse to budge now).

Car collection a week later all went well and loved the 60 odd mile drive back home.

Unfortunately the next day, a suspension warning light appeared. Messaged Jack and within 24hours the car was collected, put on a trailer and a courtesy car provided - great customer service. The car went from Parker Prestige to Porsche and back a couple of times to get to the bottom of the fix (Porsche were saying it was fixed but when Parker Prestige tested it they were not happy - this was very re-assuring as they were showing they're not prepared to return the car until it was to their standards).

My only slight gripe was a bit of a lack of proactive communication - it took 8 weeks to get the car fully fixed (not Parker Prestiges fault) and it would have been better if proactive calls were made to me to give me progress update - even if it was to say there is no real update).

I would definitely buy from Parker Prestige again though. Not their fault the car had an issue and they went out of their way to get it fixed by the main dealer (Porsche).

p.s. the car is now fully fixed and is stunning to look at and to drive.

28 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to leave such a detailed review for your Macan Turbo Performance purchase.

We're delighted to hear that your experience with Jack and the sales process was a positive one, and that the car lived up to both the advert and your expectations when you visited us.

Whilst we're naturally disappointed that the suspension issue arose so soon after collection, we're pleased that our team was able to respond quickly and demonstrate our commitment to putting things right. As you mentioned, we always want every vehicle to meet our standards before being returned to a customer, and we're glad that gave you reassurance throughout the process.

We also appreciate your honest feedback regarding communication during the repair period. Whilst the length of time was largely outside of our control, we completely understand the value of regular updates, even when there is little progress to report.

Most importantly, we're delighted to hear that the Macan is now fully repaired and that you're enjoying both the drive and the looks of the car.

Thank you again for your recommendation and understanding. We look forward to welcoming you back to Parker Prestige in the future.

Rated 5 out of 5 stars

I recently collected my Porsche Macan…

I recently collected my Porsche Macan and the entire experience was outstanding from start to finish. A special mention must go to Jack, whose customer service was truly exceptional.

Jack was professional, knowledgeable, and incredibly helpful throughout the process. He took the time to explain everything in detail, answered all of my questions with patience, and made sure every aspect of the handover was seamless and enjoyable. His attention to detail and commitment to providing first-class service made the experience feel special and memorable.

Collecting a Porsche is an exciting occasion, and Jack's friendly, welcoming, and professional approach made it even better. He went above and beyond to ensure I was comfortable with the vehicle and fully understood its features before driving away.

I couldn't be happier with both the car and the service I received. Jack is a real credit to the team, and I would highly recommend anyone purchasing a vehicle to seek him out. Thank you for making the experience absolutely fantastic.

16 April 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a fantastic and detailed review!

We’re delighted to hear you had an outstanding experience collecting your Porsche Macan and that Jack made the occasion so special. It’s great to know he took the time to ensure everything was clear and enjoyable before you drove away.

Enjoy your Porsche Macan, and thank you for choosing Parker Prestige. We truly appreciate your recommendation! 🚗✨

Rated 5 out of 5 stars

Quality Performance Cars with Exemplary Professional Service

We recently purchased a Porsche Cayenne from Parker Prestige & are delighted with our new car. From our initial contact to the purchase the Sales Executive Tony Charlton provided exceptional service. He was professional, helpful, knowledgeable & went above & beyond, collecting us at the train station & transporting us to the showroom. We required some assistance following the purchase of the vehicle which again Tony swiftly resolved. The service & aftercare Tony provided was excellent returning all calls/messages quickly. We have no hesitation in recommending Parker Prestige if you are looking for a quality vehicle with exemplary service provided by Tony. Thanks again.

9 April 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a wonderful review!

We’re delighted to hear you’re enjoying your Porsche Cayenne and that Tony provided exceptional service throughout your journey with us. From your initial enquiry to collection and aftercare.

Thank you for choosing Parker Prestige, and we wish you many happy miles in your new Cayenne! 🚗

Rated 5 out of 5 stars

Top class dealership and team

I have to say I’ve been really impressed with Parker’s prestige and Nathan in particular.
Quite a whirlwind turnaround, I emailed last Thursday evening after working hours regarding the beautiful A45 AMG. Contacted me 1st thing on Friday and having agreed the part exchange, went to work in one car and left in the other.
Even more so that he was kind enough to deliver/drive it to the east coast of Scotland.
A real pleasure to deal with and would highly recommend Parker’s and Nathan.

29 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear Nathan made the whole process so smooth and efficient for you. From your initial enquiry through to agreeing the part exchange and driving away in your A45 AMG, it’s great to know everything came together so quickly and seamlessly. Thank you for your recommendation and ultimately for choosing Parker Prestige!

Rated 5 out of 5 stars

Great service from Craig

Great service from Craig. I had to travel some distance. We discussed both my px and put a deal together on my Porsche prior to the veiwing. Test drove and collected the car in one visit. All handled very professionally with my private reg transferred across and new plates printed while I was there. Very good experience and would use again without hesitation.

30 May 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Craig made everything straightforward before you even arrived, allowing you to test drive and collect the car in a single visit. It’s great to know the part exchange, private plate transfer and handover were all handled smoothly and professionally.

We really appreciate your kind words and are pleased you had such a positive experience.

Rated 5 out of 5 stars

I recently purchased my e pace from…

I recently purchased my e pace from prestige and am very pleased with their service and comitment to me as a customer big thanks to craig and his efforts in completing the sale.
Would highly recomend them to anyone looking for a high quality car.
Thanks guys see you in 4 yrs for an upgrade

29 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re delighted to hear you’re pleased with both your E-PACE and the service you received. Thank you for the recommendation, Enjoy your new car, and we’ll look forward to seeing you in a few years when it’s time for that upgrade! 🚗

Rated 5 out of 5 stars

Recently purchased a Mercedes GLE

Recently purchased a Mercedes GLE, car absolutely spot on regarding the advertised description.
Craig was excellent to deal with, arranging a viewing/test drive the attention to detail when explaining the cars features very good.
Would recommend this garage, no hard sales by the team which we found a huge bonus.
Great back up support from the service team.
Great company to deal with.

2 June 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear your Mercedes GLE was exactly as described and that Craig provided such a detailed and helpful experience during your viewing and test drive. It’s great to know you appreciated the no-pressure approach and the support from our service team as well.

We really appreciate your recommendation and thank you for choosing Parker Prestige!

Rated 5 out of 5 stars

Great experience…

What a great experience…

These days, selling your car to the usual suspects can be a challenge at the best of times.

Craig, Simon and Mark who I dealt with from Parker Prestige were brilliant. Really easy to deal with and came to me, and then most importantly were exceptionally fair on the offer.

Cannot recommend them enough. I know I’ve said this loads, but thanks again…

2 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a great review!

We’re really pleased to hear Craig, Simon and Mark made the process easy and straightforward for you, and that you felt the offer was fair and handled professionally. We appreciate you trusting us to come out to you and complete everything smoothly.

Rated 5 out of 5 stars

Porsche Macan

After seeing this car on Parkers website, I was immediately interested, within 24 hours we drove down to the garage to have a look at the vehicle, and the pictures online certainly did it justice. The Guys in the showroom were very open with answers to the questions asked, and the deal was done. Craig was very helpful arranging the paperwork and new plates for me, everything was simple, quick and easy. I would definetly recommend Parkers Prestige and Craig to anyone looking to purchase a quality used vehicle !!

29 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear the car lived up to expectations and that the whole process was simple, quick and easy for you. It’s great to know Craig was helpful with the paperwork and plates, and that the team were able to answer everything openly in the showroom.

We really appreciate your recommendation and thank you for choosing Parker Prestige! Enjoy your new car! 🚗

Rated 5 out of 5 stars

Good customer service

Good customer service. Car was ready for test drive when I arrived and paperwork and tax etc sorted by the team.

21 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review and for choosing Parker Prestige! Enjoy your new car! 🚗

Rated 5 out of 5 stars

Landrover Discovery…

Purchased a high quality well priced Landrover Discovery from Tony. Car as described in excellent condition & low mileage. No high pressure selling as Tony knew listening to what a customer wants is the way to sell a car especially to me & have some good banter to suit. Bought plenty of cars over the years & I would defo recommend to check their cars out.

30 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re really pleased to hear you’re happy with your Land Rover Discovery and that Tony made the experience relaxed, straightforward and enjoyable. We truly appreciate your recommendation and thank you for choosing Parker Prestige! Enjoy the new car!

Rated 5 out of 5 stars

Fantastic to deal with from start to…

Fantastic to deal with from start to finish , we were looked after by Craig a lovely guy who couldn’t have been more helpful. All in all a very easy purchase! Thank you

30 May 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Craig looked after you so well and made the whole experience easy from start to finish. He’ll be pleased to know his help and support made such a positive impression.

Thank you for choosing Parker Prestige!

Rated 5 out of 5 stars

Excellent Dealership 10/10!

Impeccable service from first enquiry. Tony was the one who looked after me and has been super responsive from the start. The quality in cars match their service they are 10/10. Any concerns are rectified with no questions asked. Cars come with a fresh MOT & full 100% bill of health. Cannot recommend the lads at Parker Prestige enough. Will be returning my Range Rover Sport back to them on every due service. Excellent.

28 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such an amazing review!

We’re delighted to hear Tony looked after you so well from the very first enquiry and that the service matched the quality of the car.

It’s fantastic to know you’re so happy with your Range Rover Sport and we truly appreciate your trust in us for future servicing as well. Thank you again for the recommendation!

Rated 5 out of 5 stars

Great service received from Jack

Great service received from Jack. Arranged to test drive car and said would more than likely take away on the day due to not being local. All went smoothly with great communication from him so purchase completed and we drove the car away, thank you for a great car buying experience.

14 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear everything went smoothly and that Jack kept communication clear throughout the process. It’s great to know you were able to drive the car away the same day and had such a positive experience with us.

Thank you again for choosing Parker Prestige!

Rated 5 out of 5 stars

Excellent service

Craig was extremely helpful and friendly, they even held the vehicle I wanted to buy as I couldn't travel to see it immediately. The vehicle was in fantastic condition and I would highly recommend them.

15 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear Craig looked after you so well and that holding the vehicle helped make the process easier for you. It’s great to know the car lived up to expectations and was in fantastic condition.

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