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Parker Prestige Reviews 

1,073
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the staff members are exceptionally helpful, friendly, and knowledgeable, successfully creating a relaxed environment entirely free of high-pressure sales tactics during showroom visits. Buyers genuinely appreciate the welcoming atmosphere, pleasant hospitality, and the extremely prompt communication received from the team right from the very first inquiry. Consumers also note that the pre-owned vehicles match their online descriptions perfectly and arrive in pristine, low-mileage condition ready for the road. People deeply appreciate the remarkably smooth purchasing journeys, efficient paperwork handling, and the reliable aftercare support provided long after driving away.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are knowledgeable, helpful,... See more

Service

Clients share positive opinions on service, noting that the entire experience is enjoyable and professional... See more

Product

Customers consistently note positive experiences with product, highlighting that vehicles match their... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, stress-free, and... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are helpful, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great example of what a Car Sales Garage should be. From a seamless purchasing experience with Nathan to an easy handover with Craig, nothing but praise for this Garage. Furthermore, after d... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied

Rated 5 out of 5 stars

Brilliant Garage, we found our dream car online and called them up to reserve the car, the process was fast and easy from start to finish and Craig was helpful, we then made the 500 mile round trip to... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,073)

289 reviews in the last 12 months

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Rated 5 out of 5 stars

Why i'll buy from Parker Prestige again!

I dealt with Jack, An absolute no nonsense, seamless deal. Within hours i was set with the car i wanted and on course to pick it up 4 days later. Jack was clear and honest about the products available to protect the most expensive car i'd ever purchased. He inspired confidence and walked me through the entire car from head to toe. I travelled from Scotland to Parker Prestige and i will absolutely buy from here again in the future. Could not be happier !

25 July 2026
Unprompted review
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Reply from Parker Prestige

We're delighted to hear Jack made your purchase such a straightforward and enjoyable experience.

We're thrilled to hear it was worth the journey from Scotland! Thank you for your trust in Parker Prestige. We hope you enjoy every mile in your new car and look forward to welcoming you back in the future! 🚗

Rated 5 out of 5 stars

From walking into the dealership to…

From walking into the dealership to picking the car up was so smooth sailing all the lads were very welcoming, I knew from the second I walked in i was going to buy a car from here the car was exactly how described. I can’t thank Tony enough for how smooth sailing and easy he made the purchase of my new car I was kept in the loop about the car everything was just perfect thanks again.

30 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We really appreciate your kind words and your trust in Parker Prestige. Thank you for choosing us, and we hope you enjoy every mile in your new car! 🚗

Rated 5 out of 5 stars

Fantastic Service

I made my enquiry to purchase a car with Tony, he was fantastic throughout the deal especially as I left my deposit and collected my new car 3 days later to which the car looked out of this world ready for me to collect.
My wife was very taken back for the bouquet of flowers that Tony presented to her for our anniversary, I would highly recommend these guys.
Thanks again.
Pete & Clare from Milton Keynes

27 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a wonderful review!

We're delighted to hear Tony made the whole experience so enjoyable! It's the little touches that make a difference.

Thank you for your recommendation and for choosing Parker Prestige. We hope you both enjoy the new car, and we look forward to welcoming you back in the future! 🚗💐

Rated 5 out of 5 stars

Fantastic experience with Parker…

Fantastic experience with Parker Prestige, my C300e is even better than expected and a very good price! Well done to Tony who couldn’t have been more helpful.
I drove 275 miles to pick up my car, more than worth the 4.5 hr drive!
Well done to all the Parker team
Phil Higgs

28 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a fantastic review!

We're delighted to hear your Mercedes-Benz C300e exceeded your expectations! Tony will be thrilled to know he made your experience such a positive one with his helpful and attentive service.

Parker Prestige. We wish you many happy miles in your new C300e! 🚗

Rated 5 out of 5 stars

Fabulous experience

My faith in salespeople has been fully restored! Tony was fantastic from start to finish. The initial car i wanted on enquiry had been sold, Tony quickly found another, gave a great price to part ex mine. I drove up from Birmingham and was delighted to find the car was perfect and there was no negotiation on the price offered for mine. Had a lovely stay in Richmond as well! Highly highly recommend both Parker Prestige and the fabulous Tony

25 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a fantastic review!

We are glad to hear you enjoyed your visit to Richmond! Thank you for your recommendation and your kind words about Tony and the team. We hope you enjoy every mile in your new car and look forward to welcoming you back in the future. 🚗

Rated 5 out of 5 stars

Happy customer

From the initial call to Tony, the test drive the next morning and the smooth trade, and purchase of our new car, Tony made it a quick and easy process with plenty of helpful information along the way. i would have no hesitation in using Parker Prestige again.

25 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the wonderful review!

We're delighted to hear Tony made the entire process straightforward, from your first enquiry through to the test drive, part exchange and collection of your new car. It's great to know his helpful advice and communication made everything quick and hassle-free.

Rated 5 out of 5 stars

Mercedes A35 - A big smile on my face

Excellent service and communication from Craig. Just purchased a Mercedes A35. Amazing car presented very well and clean. I definitely recommend Parker Prestige to anyone looking for their next quality car. Well done fellas and I’m sure I’ll be coming to you again.

24 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review! And for your recommendation and your kind words about the team. We hope you enjoy your new A35, and we look forward to welcoming you back when it's time for your next car! 🚗

Rated 5 out of 5 stars

From start to finish the service was…

From start to finish the service was excellent. Tony the salesman was brilliant, answered all my questions and was very knowledgeable. Would highly recommend and will be returning for my next car. The range of cars they have is excellent and all at good prices.

23 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review! We really appreciate your recommendation and your kind words about Nathan. Thank you for choosing Parker Prestige, and we hope you enjoy your new car! 🚗

Rated 5 out of 5 stars

A Purchase I’m Very Happy With

Craig made sure everything ran smoothly, talked me threw everything, got the car ready for when I wanted it to be, nothing bad to say about the company, he’s also checked in to see if everything’s ok with the car etc which not many places do once they have your money, so fair play. Well happy with the car! Would definitely recommend Parker prestige. 10/10

18 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a brilliant review!

We're thrilled you're so happy with your new car, and your recommendation means a great deal to us. Thank you for choosing Parker Prestige, and we hope you enjoy every mile ahead! 🚗⭐

Rated 5 out of 5 stars

I had the pleasure of dealing with…Nathan

I had the pleasure of dealing with Nathan whilst purchasing my new car. He was very thorough and made sure all my needs were met. I would highly recommend Nathan and Parker Prestige, first class experience from start to finish.

17 July 2026
Unprompted review
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Reply from Parker Prestige

We're delighted to hear Nathan made your car-buying experience such a positive one. It's great to know he took the time to ensure everything was taken care of and that you felt well looked after from start to finish.

Thank you for choosing Parker Prestige, and we hope you enjoy your new car! 🚗

Rated 5 out of 5 stars

I cannot praise Jack and the Parker…

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack (and Tony and Sam) - no hard sell from him; he immediately understood our predicament and was incredibly prompt in responding to questions. He/they took the pain out of having to replace a stolen car. We have a cracker of a car now. Thank you.

18 July 2026
Unprompted review
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Reply from Parker Prestige

It's fantastic to hear you're so pleased with your new car. Thank you for placing your trust in Parker Prestige, and we truly appreciate your recommendation. We wish you many happy miles ahead! 🚗

Rated 5 out of 5 stars

BMW X 3

BMW X 3
I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee.
The car was exactly as described by Tony during our phone conversations,nothing was too much trouble for him, he set up my phone and Sat Nav before I made my 3 hour journey home. Would definitely recommend.

11 July 2026
Unprompted review
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Reply from Parker Prestige

We're delighted to hear your journey to collect your BMW X3 was worthwhile and that Tony made you feel so welcome from the moment you arrived. We really appreciate your recommendation and thank you for choosing Parker Prestige. Enjoy your BMW X3, and we hope to see you again in the future! 🚗

Rated 5 out of 5 stars

Thanks for the great experience......

Fantastic service and attention from Craig.
Vehicle presented in showroom as new condition - the ceramic coating made a huge difference.
Recommended.

18 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We're delighted to hear Craig provided such great service and that you were impressed with the presentation of your vehicle. We really appreciate your recommendation. Thank you for choosing Parker Prestige, and we hope you enjoy every mile in your new car! 🚗

Rated 5 out of 5 stars

Excellent service start to finish

Excellent service start to finish. We dealt with jack who has such a lovely calm friendly demeanor. Never felt any pressure he made it a pleasure to buy a new car no stress at all. Best experience in over 30 years of purchasing cars. Dog friendly showroom and staff too.

13 July 2026
Unprompted review
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Reply from Parker Prestige

We're delighted to hear you had such a relaxed and enjoyable experience with Jack. Creating a friendly, no-pressure environment is something we pride ourselves on, so it's wonderful to know it made this your best car-buying experience in over 30 years.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Jack answered any questions I had even during out of office hours and his colleague Nathan provided additional support when Jack was away.

10 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We're delighted to hear you received excellent service throughout your purchase. It's great to know Jack was always on hand to answer your questions, and that Nathan stepped in to ensure everything continued smoothly while Jack was away.

We really appreciate your kind words and thank you for choosing Parker Prestige.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Bought an Audi SQ5 and I couldn’t be happier with it.

20 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We're delighted to hear you had an excellent experience from start to finish and that you're so pleased with your Audi SQ5. It was a pleasure to help you find your new car.

Rated 5 out of 5 stars

My second car from Parker prestige…

My second car from Parker prestige sales man Tony went above and beyond nothing too much trouble. Will definitely recommend Tony and Parker Prestige to my family and friends. Will return in the future

26 June 2026
Unprompted review
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Reply from Parker Prestige

We're delighted to hear Tony went above and beyond to make your experience another great one. Knowing you'd recommend both Tony and Parker Prestige to your family and friends means a great deal to us.

Enjoy your new car, and we look forward to welcoming you back again in the future! 🚗

Rated 5 out of 5 stars

Recently bought a BMW 4 series

Recently bought a BMW 4 series. Cannot recommend Parker prestige enough. Considering I live 200 miles from them their help has been outstanding, like they were living next door.
From the second I put an interest in for the car Craig was extremely helpful in all manners of specs on the car itself, paperwork and also with help the part ex for my current vehicle. It was all so smooth and they took care of everything!
The car itself is exactly as advertised and couldn’t be happier with it.
Again can’t recommend them enough massive thank you to Craig and his team for helping sort everything out and thank you to Chris who delivered the vehicle to me!
I’ll be recommending Parker prestige to anyone I know who’s looking for a new vehicle

7 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such an amazing review!

We're thrilled to hear that, despite being 200 miles away, the whole process felt so straightforward. It's also great to hear your BMW 4 Series arrived exactly as advertised, and we'll be sure to pass your thanks on to Chris for the delivery.

Thank you for choosing Parker Prestige. We hope you enjoy every mile in your new BMW and look forward to helping you again in the future! 🚗

Rated 5 out of 5 stars

Top company who care about their customers

From my first contact with Jack I felt really comfortable with Him and the company. Jack did everything he promised and made the purchase special. Simon was also very helpful. The caring attentive sales team definitely helped the decision to buy my car from Parker Prestige. It was a really pleasant experience overall I am convinced they are a top company who care about their customers

27 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a wonderful review!

We're delighted to hear you felt comfortable and well looked after from your very first conversation with Jack. Thank you for choosing Parker Prestige, and we hope you enjoy your new car! 🚗

Rated 5 out of 5 stars

Everything was made really easy from…

Everything was made really easy from start to finish. Excellent range of cars. Will definitely use Parker Prestige again in the future

29 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We really appreciate your support and look forward to welcoming you back to Parker Prestige when it's time for your next car. Enjoy the drive! 🚗

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