Park Cameras Reviews 

18,108
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting knowledgeable and helpful staff who ensure a smooth process for purchases and trade-ins. People frequently appreciate the competitive and fair pricing on both new and used products, often finding deals superior to other retailers. The delivery service is highly regarded, with many consumers receiving their well-packaged items promptly, often next-day. Reviewers are very satisfied with the quality of products, noting items are typically as described or in even better condition, contributing to high overall satisfaction.

What people talk about most

Product

Customers had positive experiences with product, often finding items exactly as described and in excellent... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease. Customers... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and fair pricing for... See more

Quality

Reviewers mention positive feedback about quality, with many customers receiving items in much better... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

This is my third lens that i have traded in with Park Cameras this year. They always offer a fantastic price compare to many other companies. The services is fast and straight forward from qu... See more

Rated 5 out of 5 stars

I contacted Park Cameras about selling some used camera equipment and they were incredibly responsive and helpful. They gave a very fair price for the equipment and made the whole process incredibly e... See more

Rated 5 out of 5 stars

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(18,108)

1,412 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Park Camera understood my circumstance…

Park Camera understood my circumstance and after verification packaged and sent the Camera and lens.

Delivery was swift and handled with care.

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Excellent overall

Excellent overall. Nice clean and easy to use website for purchases and quick delivery. Efficient and Reliable vendor. Prices are comparable to other online camera product retailers.

G

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

1st Class Service

Always get great service and fair prices at Park Cameras. Staff are 1st class all the way and no matter who you speak to they are all equally helpful and knowledgeable, personally I only deal with park cameras and I’ve bought quite a few cameras and lenses from them over a few years now, I have had issues with a couple of faults which were things that Park couldn’t have predicted, but these were dealt with seamlessly and efficiently and their customer service and backup are exemplary, which is a very good reason why I continue to buy from them because I know I won’t have any hassle at all.
Very highly recommended indeed!!

4 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Used macro lens

Used macro lens - all fine: prompt delivery, quality as described, competitive price.

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

One of the UK's better photography dealers.

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo kit before buying.

I don't live locally but can confirm that Park's internet (or phone) sales approach is pretty good too with typically next day courier (DPD) delivery. They also buy used kit and offer prompt assessment and fair pricing. Overall a great dealer whom I have grown to trust.

For balance, other photo dealers are also available too. But I'd always typically take a look at Park before deciding.

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review it really is appreciated :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Good service

Good Price, in stock and delivered on time. Will use again

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review :-)

Rated 5 out of 5 stars

Great product

Great product. Quick delivery. Many thanks.

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

I am not easily pleased and rarely…

I am not easily pleased and rarely pleasantly surprised in a world where everything seems to need chasing. I ordered a cotton carriers harness, with free delivery so didn’t expect it to come for a week. I’m going to the Farne islands on the third and wanted it for that trip but felt I was throwing the dice and I’d left it a little late. Not so. Today. Sunday, my parcel arrived. I ordered it on Friday at around 1am. Now that is service. Oh and I love the harness. It’s going to make life so much easier. Well done park Cameras. Well done cotton carriers. One very happy customer. Now I’m going to have to go find something else to complain about.

28 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Thank you Peter! Urgent item sent immediately and received next day on a Sunday to Scotland. 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Many thanks! Return customer and will return again, highly recommended for a friendly and efficient service.

28 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review, I will pass on your kind comments to Peter :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

50 years of quality service

50 years ago, I bought a Canon AE-1 from Park Cameras, and I’ve now received my new pride and joy. Their staff were helpful and fast, and put loving care into presenting the second-hand kit.

26 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 4 out of 5 stars

Initial problems ordering

Problems taking payment, which seemed to be a problem somewhere between the credit card company and Park Cameras. Eventually got sorted after multiple calls with both parties. Quick dispatch and receipt after that.

5 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Very good service

Very good service! I sold an item to them and they gave me a better price after checking it which was a nice surprise.

23 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

easy.

Quick, easy and well informed service.

22 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

A great experience

A great experience. A great bit of kit supplied at a price that was extremely competitive. Everything was dispatched extremely quickly and queries were dealt with by very helpful staff.
My only very minor gripe was that I was not aware of the need for a PD charger or the lack of a battery charger until the camera was with me. Whilst this is a Nikon issue perhaps a little warning should be visible when considering such cameras. Otherwise the process has been clean, smooth and faultless. A big thumbs up to Park Cameras

19 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review and for the feedback
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Quick and efficient online camera service.

The quick online quote was backed up with a confirmation email. The collection included instructions and was free ,it only took 1 day.
Email confirmation of arrival and shortly afterwards a confirmation of the online quote by email .
Very efficient and trustworthy company working together with DPD for an all round customer satisfaction.
I've bought and sold through this company, they are tops 👌.
Great company, great service.

23 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Ordered a used lens

Ordered a used lens. Item was exactly as described. Happy with the purchase and fast delivery. Communication was excellent too..

5 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Nikon lens.

I found the used lens I was after on a general Google search which came up as Park Camera's. After looking at reviews, I sent for it and I am pleased to say it was as you say, in excellent condition. Quick delivery, very well packaged, and a good price.
Thank you.

22 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

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