Park Cameras Reviews 

18,099
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,463 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often arriving in better condition than expected and well-packaged. The delivery service is frequently highlighted for its speed and efficiency, with many receiving their orders the next day. Reviewers also appreciate the competitive pricing and the outstanding service provided by knowledgeable and helpful staff. Some people were dissatisfied with the company stopping collection services to certain regions, requiring them to arrange their own shipping which incurred additional costs. Additionally, a few customers mentioned that while the prices were good, they might have received a slightly better deal selling privately or noted minor discrepancies in product condition assessments.

What people talk about most

Product

Customers had positive experiences with product, often finding items exactly as described and in excellent... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease. Customers... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and fair pricing for... See more

Quality

Reviewers mention positive feedback about quality, with many customers receiving items in much better... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

This is my third lens that i have traded in with Park Cameras this year. They always offer a fantastic price compare to many other companies. The services is fast and straight forward from qu... See more

Rated 5 out of 5 stars

I contacted Park Cameras about selling some used camera equipment and they were incredibly responsive and helpful. They gave a very fair price for the equipment and made the whole process incredibly e... See more

Rated 5 out of 5 stars

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(18,099)

1,398 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Park cameras are fantastic

Park cameras are fantastic. I purchased a Nikon F2a, the camera is way beyond the advertised condition and it was despatched next day.

1 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Competitive prices

Competitive prices. The camera arrived safely and well packaged. Delivery was swift and reliable

1 July 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Traded in my used lens

Traded in my used lens, sorted the quote online and was given a very competitive price. Once I accepted the process was painless, boxed my lens up sent it off. Once the lens was checked the money was in my account the same day. Thank you

1 July 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 4 out of 5 stars

I submitted 2 pieces of photography…

I submitted 2 pieces of photography equipment for sale.
I found all the instructions on the procedure very clear and informative.

The used equipment dept were very clear on what the procedure was and the price offered for my items was reasonable.

18 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Def trade in with Park.

Initially skeptical with trading in used kit as a lot of companies will find every reason to not pay the quoted price. This is not the case with Park Cameras. I gave an honest account of my lens condition. Sent it off as instructed. The quote cam back exactly as I had been given and money arranged to be paid as cash. Amazing service. Could not be happier.

17 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

I found the experience of trading in my…

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a return label by email, I printed it off and completed the paperwork attached, all completed. Parcel dropped off at DPD local drop-off point. It arrived at Park Cameras and was evaluated within a few days. A final offer was made, I accepted and a BACs transfer to my bank account was made. One lens had damage that I was unaware off and returned. I found Park Cameras to be fair and honest in their appraisal. 5/5 experience! Thank you.

30 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, sending out on the weekend so it arrived on the Monday. Impressive! Price was on par with other competitors, but Park Cameras had stock!

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

I went to the London showroom on…

I went to the London showroom on Saturday as they had an event on with all the leading brands there and some talks from professional photographers. And with the view of may be upgrading my current camera equipment.
Well must say after a frosty start from the manager (under it probably) and a short chat with the canon representative I was handed over to Ian a sales consultant who was excellent. He listened to my needs went through some options and he worked very hard to get me the price I needed.
In between talking to him, I went to watch one of the talk (travel) which I had pre-booked
While Ian put together a package of Canon R7 with 18-150 , adapter, two lens filters and a 100-500 L lens and I also trade in an old L lens.
As this was a considered Purchase for me when he come back with a price I went for a coffee to think it over, the price was right and Ian’s and David help when I went back I went with it.
Going back this weekend for a new camera bag now 🤦‍♂️.
Thank you Ian and David
Cheers
Jason

27 June 2026
Unprompted review
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Reply from Park Cameras

Thanks for taking the time to write us a review, I will pass on your kind comments to Ian & David, they will be delighted that they were able to help.
Dimitris & London team :-)

Rated 5 out of 5 stars

Very pleased with the lens that I…

Very pleased with the lens that I bought which looked brand new and works as it should. Delivery was very quick, thank you.

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Great service!


Such a quick service and the camera body was in a much better condition than I was expecting. Extremely well packaged too. Thoroughly recommend this company and they were also the cheapest I could find. A huge "Thank you".

24 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Park Camera understood my circumstance…

Park Camera understood my circumstance and after verification packaged and sent the Camera and lens.

Delivery was swift and handled with care.

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Excellent overall

Excellent overall. Nice clean and easy to use website for purchases and quick delivery. Efficient and Reliable vendor. Prices are comparable to other online camera product retailers.

G

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

1st Class Service

Always get great service and fair prices at Park Cameras. Staff are 1st class all the way and no matter who you speak to they are all equally helpful and knowledgeable, personally I only deal with park cameras and I’ve bought quite a few cameras and lenses from them over a few years now, I have had issues with a couple of faults which were things that Park couldn’t have predicted, but these were dealt with seamlessly and efficiently and their customer service and backup are exemplary, which is a very good reason why I continue to buy from them because I know I won’t have any hassle at all.
Very highly recommended indeed!!

4 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Used macro lens

Used macro lens - all fine: prompt delivery, quality as described, competitive price.

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

One of the UK's better photography dealers.

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo kit before buying.

I don't live locally but can confirm that Park's internet (or phone) sales approach is pretty good too with typically next day courier (DPD) delivery. They also buy used kit and offer prompt assessment and fair pricing. Overall a great dealer whom I have grown to trust.

For balance, other photo dealers are also available too. But I'd always typically take a look at Park before deciding.

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review it really is appreciated :-)
Gosia & Customer Care Team.

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