Doenst work for certin couriers and they are not able to customize it
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See what reviewers are saying
The support I got from Parcel Panel is awesome. Did a live chat with Elly, who answered my questions with ease and helped sort out a few things. The plugin looks great in my Woocommerce store! An a... See more
Normally, I always try to point out positive things about companies as we understand the negative reviews. This app is absolutely best for tracking as compared trackingmore however their counting... See more
Company replied
The plugin is beautiful and it's so smooth. Design is flawless. I'm in love of this plugin already and upgraded my plan within few days of using it. The team is super friendly and cooperative. Highl... See more
Company details
Written by the company
CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email. Beyond visibility, it turns the post-purchase window into repeat revenue through an AI-powered upsell/recommendation system for cross-border merchants and powerful analytics.
Contact info
8 The Green Ste A, 19901, Dover, United States
- partner@parcelpanel.org
- www.parcelpanel.com
3.5
Average
86 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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The plugin meets all my needs and easy…
The plugin meets all my needs and easy to configure. Super fast support!
18 May 2023
Unprompted review
Flawless Plugin and Beautiful Team
The plugin is beautiful and it's so smooth. Design is flawless. I'm in love of this plugin already and upgraded my plan within few days of using it.
The team is super friendly and cooperative. Highly recommended. Must have plugin on your ecommerce store.
18 May 2023
Unprompted review
wonderful shipment tracking plugin
wonderful shipment tracking plugin. I have been using this plugin for over a year now. The support team still answers our queries accurately.
18 May 2023
Unprompted review
helpful tool for tracking orders and…
helpful tool for tracking orders and shipment - customer service reps are so kind, quick, and helpful.
16 May 2023
Unprompted review
Great APP for order tracking
Hi!
1. The setup was super easy and clear.
2. customer service is more than great.
3. The app looks like exactly what I needed in order to give my customer the data they need.
what more should I ask for? 😀
16 May 2023
Unprompted review
Great customer service
Excellent app and great customer service. Super fast response, Ming was very nice and the app is exactly what I needed. I will surely consider upgrading in the future. 100% happy.
14 May 2023
Unprompted review
perfect plan
12 May 2023
Unprompted review
Great customer service
Great customer service
Great plugin and support
Best tracking plugin
12 May 2023
Unprompted review
Top Notch!
Once I started using the app, there was someone from customer support (Elly) who was there to help me through every and single query i had.
Very friendly and helpful!
I would greatly recommend the app!
12 May 2023
Unprompted review
The best customer service I ever had…
The best customer service I ever had the chance to work with, great product, great customization! Totally recommended!
12 March 2023
Unprompted review
Great Customer Support
They provided exemplary customer support and helped me out with all of my questions and problems instantly.
11 May 2023
Unprompted review
Try it for yourself!
The app is great. Its panel just works and all of its functionalities are on point! The customer service is outstading, and you'll be pleasently surprised with it just like I was ;)
10 May 2023
Unprompted review
Excellent app
Excellent app, it is more than what we were looking for, and with an excellent service, fast solutions and quick answers. 100% recommendable
9 May 2023
Unprompted review
A popular Shopify plugin finally on WooCommerce
A popular Shopify plugin finally available for WooCommerce!
Ever since I had migrated my store from Shopify to WooCommerce, I was desperately looking for an alternative to ParcelPanel which was available only on Shopify at the time.
And then one day, it happened… The plugin finally landed on WooCommerce!
The team is fast, lovely and very efficient. You have a suggestion? If it is relevant, the ParcelPanel team will take it into account!
What is the added value of ParcelPanel compared to other solutions?
The possibility to offer our customers a internal page with REAL parcels tracking while having the possibility to hide or translate some tracking information (useful in DropShipping for example).
By rereading me, I know my comment seems fake or paid but I am really a hyper grateful e-merchant to the ParcelPanel team for porting this top plugin to WooCommerce.
Icing on the cake, the free plan is generous and allows you to start your shop serenely before having to switch to a paid plan.
🥂 To our success 💸
9 May 2023
Unprompted review
the help was so nice and pleasant
8 May 2023
Unprompted review
Great customer service
6 May 2023
Unprompted review
Creat support
Creat support, they helped me each time I ask for help.
5 STARS
6 May 2023
Unprompted review
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