Parasol Reviews 

I have used parasol for about three years in total, generally their service is very good and we’ve worked through any issues together. Would use again.

Multiple times in my employment via Parasol over 18 months I was not paid for various reasons, twice my contract has been closed prematurely and I've had to jump through many hoops to reopen my employment. They accept money from the agency however have no checks to ensure it is paid, so you have to audit your pay yourself. I was short paid thousands which they 'found' and corrected months later with no communication or explanation. You need to self audit your invoices vs pay because they so not ensure what comes in goes out.

Currently trying to get my final pay again (after they closed my employment after direct request not too via email). The amount paid is incorrect, about 10% of the expected amount so back to customer services to see what's gone wrong this time.

I made a mistake on my timesheet which, would have caused an issue at the end of the month. However, I contacted Parasol and, they resolved it in super fast time. Many thanks Parasol for your swift and efficient service. :)

almost immediate call back to welcome me and explain the pricing and benefits

I've recently joined Parasol, working as a contractor for the first time. My experience so far has been very positive. I've just signed up for employer contributions to be made by Parasol into a personal pension and thanks to Lorraine Tench of the Parsol Pensions team the process was quick and painless, thanks Lorraine!

The service received from Prabhjot Kaur was very professional and polite and speedy.

Georgia Ratchford at Parasol was an absolute star.
I recently needed help sorting out some Student Loan Company queries and Georgia handled everything over email with real care and efficiency. She was incredibly prompt in getting back to me, which when you're dealing with SLC admin is genuinely a relief, and her manner throughout was warm and friendly.

It's the kind of service that makes a stressful admin task feel completely painless. Couldn't recommend her highly enough. Thank you Georgia!

Generally hassle free experience with fantastic support from Parasol team. Onboarding was smooth and only minor frustration was third party ID check. Never contracted before and needed a convenient solution that did not involve setting up a company, employing an accountant, sorting out liability insurance, etc.

The onboarding process was clear and simple.

brilliant start to a new umbrella company, I have only been with parasol a few weeks but I am already impressed with the level of support and guidance I have received. Jodanna, Alysia, Abi and Georgia are the people I have had interactions with so far and they have all been fantastic, very helpful, knowledgeable and friendly The whole onboarding process has been very smooth and I am looking forward to working with the parasol team in the future. Keep up the good work!

Amy B was quick, professional and precise with the answers to my questions about a contract issue I had today. Excellent help. Thanks Amy.

I always use Parasol when I need an umbrella company. Efficient, accurate and always respond to emails and calls quickly.

I’m a CW working through Parasol. I’ve had lots of questions recently regarding my pension arrangements. I was put in touch with Lorraine (Tench) who has been extremely helpful explaining my options and then helping me to make some adjustments. She has been very reliable (calling when she says she will etc.) and very patient with all my questions. I am very grateful for her help.

Onboarding - clear, concise, and very helpful. Thank you.

I had some queries and have a chat with Abi C. His support was fantastic. He has all the knowledge of what and why was reflected on my salary slip. All queries were handled professionally and I got all the replies I was looking for

Abi was really helpful in advising me on a contract extension for one of my assignments. Sorted it in just a few minutes.

Vicente was amazing, really clear with explaining everything and very helpful overall! He followed through with the emails he said he was going to send straight away and I felt comfortable with choosing Parasol as my umbrella company!

I am new to this company but so far
everyone is approachable especially Prabhjot Kaur, very helpful.

Telephone contact was friendly and efficient. Onbording portal is comprehensive and easy to navigate. Good experience, thank you!

Alysia was great to deal with - excellent manner on the phone