Paperturn.com | The Online Flipbook System Reviews 244

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been using Paperturn for several years to host our Media Guide for a local basketball tournament. Several reasons why I come back every year. 1) Easy to use. 2) Good analytics to share with t... See more

Company replied

Rated 4 out of 5 stars

I am so impressed with how things are going with Paperturn. Its been such a smooth ride with the customer service being fast and very attentive. My gratitude to Ema, Wendy and Debra who have each answ... See more

Company replied

Rated 5 out of 5 stars

I am extremely pleased with the service I received. The team was incredibly responsive and addressed my concerns quickly and efficiently. My issue was resolved in no time, and I appreciate the smooth... See more

Company replied

Rated 5 out of 5 stars

The customer support at Paperturn has been absolutely wonderful! And Paperturn itself is amazing! I'm using it to make a digital flipbook version of my first ever book, which is an illustrated storyb... See more

Company replied

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Paperturn is an online flipbook software that helps you convert your PDFs into beautiful, interactive digital publications; whether that be a digital magazine, a sales catalog, a year end report, a brochure, an employee manual etc. - you name it! In addition to helping you easily go digital, we offer many smart features: - Google® Search Optimisation - get yourself better rankings! - Data & Measurement - know your audience like the back of your hand - Interactive Features - add hyperlinks and videos into your publication - Simple Shareability - embed it on your website, share to social media or add it to your blog - Responsive - uncompromised quality on mobile, tablet and desktop - Unparallelled Resolution & Clarity - pixel perfect display across all devices


Contact info

4.8

Excellent

TrustScore 5 out of 5

244 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I was looking into this program for…

I was looking into this program for business and contacted customer support for further information. They responded promptly and in detail which was very helpful so I could understand the best options and features available. Great experience and grateful for the help.

22 September 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Zoe,
Great to hear that we were able to assist you with your questions. Please don't hesitate to contact us if you need further information on our service!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Customer service review

I have not bought the program, but their customer support was very helpful. They answered all of my questions. This doesn't have all that I'm looking for right now. But I will be keeping an eye on them for when I need what they have in the future.

21 September 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Natalie,
Happy to hear that all your questions have been answered. Don't hesitate to ask any further questions in the future. We always love to help out!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Super fast reaction through chat on…

Super fast reaction through chat on saturday afternoon. Problem solved.

27 August 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Frank,
Great to hear that we could help you. As you correctly point out, our customer service is attentive even during the weekend. Thank you very much for your review!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Reporting from South Africa

Reporting from South Africa. I'm so happy that I signed up with Paperturn. Being a novice when it comes to creating anything online, I found your instructions easy to understand. Your monthly subscription fee is so affordable and your service is top class.

29 July 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Megan,
Highly appreciate your good feedback. Indeed, we put a lot of effort into creating a user interface that is intuitive and easy to handle. For all of our features, there are detailed instructions in our help guide or you can find the answers through our human chat support.
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Hi quality rendering of our PDF online…

Hi quality rendering of our PDF online at a price that seems fair enough / market-rates.

25 July 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Alan,
We are very proud of having a product of high quality. Thank you a lot for your review.
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Great online assistance so far ....

Great online assistance. Sophia was very helpful in setting up my subscription and explaining the features.

12 July 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Thomas,
We are very happy to have you on board now. And thank you for praising our customer service. As always, we are there for you if you have further questions.
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

I love the customer service

I love the customer service! The lady was so helpful in what i needed to be done to get my magazine started and gave me all the answers i needed.

4 July 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Cary,
It is our highest priority to provide a helpful and personal customer service. We are always very proud to hear that this is appreciated so much. Thanks a lot for letting us know through your review!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Very comprehensive chat session that…

Very comprehensive chat session that answered all of my questions about the service and the free trial... We are off to a great start!

29 June 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Cary,
The free trial is thought to be a practical learning platform to get used to all the different functions we offer and resolve any insecurities. We are glad to hear that you enjoyed the experience so far and are very thankful for your feedback!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

I am so glad I found Paperturn

I am so glad I found Paperturn. I am a solo producer and tried many many other platforms until I hit the jackpot with Paperturn. Fair price, amazing real people always available to help, super easy intuitive platform. The support is fast, direct and they don't write dissertations, don't use robot texts, and really look at your issue to solve it. They go beyond the scope of the platform (helping me program DNS...!) 10 stars!

17 June 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,
We would not be where we are now without amazing users like you. And we are still getting better with every day. Thank you very much for your lovely review and for choosing Paperturn.
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

helpful

contacted paperturn with a couple of technical questions relating to my own domain, Spohia was very helpful and patience, thank you

15 June 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Nick,
Connecting a domain can sometimes be a bit tricky, especially for the first time. Providing guidance on those topics is exactly what our customer supporters are there for. Thank you very much for your positive feedback!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Resource Guide help

I was looking for an affordable, easy way to share my county's resource guide and the online support help walked me right through it. Getting ready to hit publish!

31 May 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,
We are also looking forward to seeing your flipbook in action. Happy that we could help in the process. Feel free to contact the support again for any open questions.
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Great website

Great website and very easy to use with helpful staff on the online chat if you have any issues. Highly recommended.

17 May 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Scarlett,
Happy to hear that you enjoy our product and our support. Thank you very much for your feedback!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Had some issues with payment and was…

Had some issues with payment and was helped by a delightful customer service representative. Loving the product as well, very user friendly and filled with posibility.

10 May 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Aron
That is what we are here for. Thank you so much for your review and for choosing us!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Fabulous customer support

I had trouble linking to my documents and the customer support was excellent. Considered all options, I sent them my file, and they returned it with the links all fixed. Great work and thanks!

10 May 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Marina,
We are always happy to help. Please feel free to contact us again whenever there is something we can do for you. And thank you very much for the great review!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Super helpful support and Emma was…

Super helpful support and Emma was fantastic! Very patient, professional, and knowledgeable. Thank you and look forward to working with your company for many years to come! Thanks so much.

8 May 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Rhona,
Thaaank you! We are also looking forward to being on your side for many years. :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Fantastic customer service

Whenever I need to contact Paperturn, their customer service is second to none. Friendly, efficient and helpful.

3 May 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Sara,
What lovely words! That is what makes us feel proud. Thank you so much for your review and for choosing us.
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Good customer service

We are considering issuu and paperturn and had many questions. We were impressed by paperturn's person-to-person chat vs. issuu's comprehensive automated chat service. Paperturn also provided us with a customer service phone number and demo sales agent. If we decide to go with paperturn, I'm confident that their customer service will be prompt and thorough. Shout out to paperturn's Sophia who was phenomenal in answering all of our chat questions for almost an hour :)

27 April 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Catherine,
Thank you so much for your lovely compliments about our personal customer support offer. Looking forward to seeing you on board!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

We used Paperturn for our wedding…

We used Paperturn for our wedding invitation. What's nice about this is that it saved us a lot of money on printing and logistics and the best part is it is eco friendly. You may customize your page according to your liking and it is also super easy to use. Will definitely recommend and subscribe again when needed.

17 April 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Justine,
Thank you so much for your review and for pointing out the easy use and personalization aspect. Great to hear about your satisfaction with our Flipbooks!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Exceptional support from Sophia

The support I've received from paper turn has been consistently high quality. Sophia was to the point enter picture brought a smile.

11 April 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Gregory,
We don´t lean back but always strive for getting even better. Thank you very much for recognizing this effort (again) :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

I just had one of the best customer…

I just had one of the best customer service experiences in a very long time. Sophie handled my questions in a highly knowledgeable, articulate and pleasant matter. That's high praise coming from a technology company CEO. She is will the good ones. In fact everybody, from flipbook has impressed me from a customer service standpoint..

31 March 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Gregory,
Thank youuuu! So glad that you enjoyed our service, you are the evidence that we simply have the best customers! :)
Warmly,
- The Paperturn.com Team

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