Paperturn.com | The Online Flipbook System Reviews 244

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been using Paperturn for several years to host our Media Guide for a local basketball tournament. Several reasons why I come back every year. 1) Easy to use. 2) Good analytics to share with t... See more

Company replied

Rated 4 out of 5 stars

I am so impressed with how things are going with Paperturn. Its been such a smooth ride with the customer service being fast and very attentive. My gratitude to Ema, Wendy and Debra who have each answ... See more

Company replied

Rated 5 out of 5 stars

I am extremely pleased with the service I received. The team was incredibly responsive and addressed my concerns quickly and efficiently. My issue was resolved in no time, and I appreciate the smooth... See more

Company replied

Rated 5 out of 5 stars

The customer support at Paperturn has been absolutely wonderful! And Paperturn itself is amazing! I'm using it to make a digital flipbook version of my first ever book, which is an illustrated storyb... See more

Company replied

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Paperturn is an online flipbook software that helps you convert your PDFs into beautiful, interactive digital publications; whether that be a digital magazine, a sales catalog, a year end report, a brochure, an employee manual etc. - you name it! In addition to helping you easily go digital, we offer many smart features: - Google® Search Optimisation - get yourself better rankings! - Data & Measurement - know your audience like the back of your hand - Interactive Features - add hyperlinks and videos into your publication - Simple Shareability - embed it on your website, share to social media or add it to your blog - Responsive - uncompromised quality on mobile, tablet and desktop - Unparallelled Resolution & Clarity - pixel perfect display across all devices


Contact info

4.8

Excellent

TrustScore 5 out of 5

244 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Awesome customer service!

They are working with me in every way to help me design a great book and product. Their customer service is amazing!

14 July 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Terry,
Thank you for your awesome review! We're delighted to read that our customer service has been amazing, and we're here to support you every step of the way! :)
Warmest regards,
The Paperturn.com Customer Support Team

Rated 4 out of 5 stars

I am so impressed …

I am so impressed with how things are going with Paperturn. Its been such a smooth ride with the customer service being fast and very attentive. My gratitude to Ema, Wendy and Debra who have each answered all my queries. Its a very impressive and effective platform so far - once my book is released I am keen to make another review as to the customer user experience.. but so far I cant fault anything and its truly been a great decision.

10 July 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Cari,
Thank you for your positive review! We're thrilled to hear that you are happy with our platform and customer service :)
Warmest regards,
The Paperturn.com Customer Support Team

Rated 5 out of 5 stars

Super service!

I have just opened an account with Paperturn, and the service has been fantastic. It was quick and simple to get the account set-up, and I had a great experience today with Bailey, where I was helped out with a URL query I had. Great work team Paperturn!

4 July 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Chris!
We're thrilled to read that you've had a fantastic experience with our service. We're glad that setting up your account was quick and simple. Thank you for your positive feedback :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Jennifer was not only very helpful but…

Jennifer was not only very helpful but figured out my issue, which was really perplexing for a while. She thought outside of the box and resolved it! Very grateful for Paperturn.com's attentive and knowledgeable customer service. Thanks, Jennifer! The BEST!

18 May 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Joey,
Thank you so much for your great review! We're happy to hear that we were able to solve your issue, and we will make sure to forward your kind words to Jennifer :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Excellent support

Excellent support. Patient and intelligent
Thanks

28 April 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi John,
We're glad to hear that you are happy with our customer support! Thank you so much for your review! :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

As a business owner

As a business owner, elevating my brand for 2023 was at the top of my to do list. *Enter Paperturn* who helped us completely revamp our sales process by providing a beautiful Flipbook in place of a boring Canva slideshare. Not only is the flipbook appealing to the eye, it's also interactive and has helped us drive more traffic to our Facebook group. I've also booked more Sales calls which I strongly believe was from all of the hyperlink and button options. I highly recommend Paperturn to the business owner who wants to level up their marketing game. Their customer service has been A++ as well!

23 February 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Katelyn,
Thank you so much for your review! We're happy to hear that you are satisfied with our platform and our customer service. We're glad to have you on board :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Resolved my issue immediately

14 February 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Jenny,
We're glad to hear that our support team could help you solve your issue quickly :) Thank you for your review!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Customer service is amazing

Customer service is amazing. Brittney is such an incredible person. Plus I love the fact that this powerful tool is been helping me in my business.

30 January 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Javi,
Thank you so much for your positive review! We will make sure Brittney receives your kind words. Great to have you on board :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

The perfect platform for our online booklet

This is the perfect platform for our online booklet. It is intuitive, fast and user friendly. The Pro Plan allows us to link with our website booking system, YouTube channel and other social media platforms. It is super easy to edit and publish.

26 January 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Indi,
We're happy to hear that you enjoy our platform! Thank you very much for your positive review! :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Excellent - highly recommend

We opted for the Paperturn platform for many reasons - the interface is intuitive and user friendly, and the features really bring our publications to life. As a new user, I had a question regarding a specific functionality, and was pleasantly surprised at how quickly the tech support/customer service was available.

23 January 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Nick,
Thanks for your great review! We're so happy to hear that you enjoy our platform as well as our customer support :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

This is easily the best customer…

This is easily the best customer service experience I have ever had with an online service provider. There was an issue with the links in my publication, and not only was I shown how to fix the link on my own (for future reference), but Paperturn actually helped make the changes in my file to make it work perfectly. In this world of 'check our FAQ' and 'just upgrade to the next plan' this came as a totally delightful surprise. These are real people with a great product. Hooray for Paperturn! Sara S.

23 January 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Sara,
We are happy to hear that you enjoy our product and our service! Thank you so much for your kind words! :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

High School Basketball Tournament Program

We host a high school basketball tournament every year after Christmas. This year we decided to make the program available online instead of printing. Paperturn was easy to get started and it made our our program look first class. Making updates during the tourney was so easy and I love getting the analytics at the end of the tournament.

27 December 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Leslie,
We're happy to hear that you enjoy our platform! Thank you very much for your great review and for choosing Paperturn! :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Loved paperturn!

Loved paperturn! I used the service for 2 years and was very happy with how easy it was to create my virtual magazine! Customer service was awesome too! Only leaving because I decided to go with a static brochure!

10 January 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Courtney,
Thank you very much for your lovely review! We're glad that you enjoyed our platform! We'd be happy to welcome you again whenever you decide to give interactive publications another try :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Good value

Good value. Brochure set up for a client for the Christmas period.
Easy to cancel once no longer needed.
Would be great to be able to suspend my account whilst I have no live publications rather than having to cancel & set up again next time I need it,

9 January 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,
Thank you for the positive review! We are glad that you are satisfied with our platform :) We are currently looking into introducing a "Suspend Account" feature, nonetheless, it's a great suggestion!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

I have evaluated a lot (A LOT) of PDF…

I have evaluated a lot (A LOT) of PDF embeds before i stopped [very gladly] upon the discovery of PaperTurn. The fact that you embed (and works!), that you have a table of contents, that you can customize a series of attributes, and above all, yes, ABOVE ALL, a customer care who knows the platform well, is the top item which should make you choose this. There is one individual there (Debra) whose help is invaluable and for whose help I am now recognizing. Kudos for this tech support and good hand-holding for newcomers to the platform. Keep adding more features and I will remain there FOREVER!

3 January 2023
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,
We are pleased to hear that you enjoy our platform and our service :) We'll make sure Debra receives your kind words. Thank you very much for your great review!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Support is top notch

We have used Paperturn without hiccup for over 2 years as an essential part of our business. I contacted support after one (minor) PDF rendering issue, and had an immediate, knowledgeable and succinct resolution. They knew exactly the issue and advised how to correct it. Tech support can make or break SAS platforms, and this one has made it.

11 December 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,
Thank you so much for your positive review! We are glad to hear that you are satisfied with our customer support. We're happy to have you on board! :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Great package and great support

Great package and great support, right down to the accounts department !

1 December 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Mike,
We are happy to hear that you enjoy our product and support! Thank you very much for your review! :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Non-profit animal rescue magazine turned out beautiful

I created an online magazine for our animal rescue. The interface was very easy to use, and the end result was beautiful. I've had some difficulties trying to finalize payment (our bank's fault, not Paperturn's) and their customer service has been extremely helpful. Highly recommend!

1 December 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,
We are glad you found our platform easy to use and that we could help create something beautiful! We're very happy to hear that you enjoy our customer support :) Thanks for a great review!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Great way to elevate your marketing & branding materials!

My team at MP-Marketing Practice and I had the pleasure of working with Paperturn's platform for our latest branding project. We used Papertrun to enhance the brand catalog we've created for our client and we loved the end result that now has a real-life magazine feel! It also made it easier for our client to distribute to her own clients and gain more out of the brand catalog. We really loved the creating process as well - it was so easy to navigate and the best part is that you can fully customize your flipbook and create more than one project in the platform! Definitely recommend it to others who want to elevate their marketing and branding materials!

19 October 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Mari,
We are happy to hear that you enjoy our product! Thank you for your kind words :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Great customer service and technical support

Debra was very helpful and acted quickly in solving my billing issue. I highly recommend Paperturn.com not just for their product, but their superior customer service and technical support.

6 October 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Melanie,
We are very flattered to receive such positive feedback. Thank you very much.
Warmly,
- The Paperturn.com Team

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