I placed an online order for 6559 W Hwy 90, Milton, FL 32570 and everything goes through. Get to location and location is closed. No idea or information on order so will need to file fraud charges to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a sandwich and a soda yesterday on October 2nd, 2026 in Mansfield Ohio. I waited over 2 hours for my order to come website said delivered there was nothing at my door! I then called the stor... See more
Terrible customer service. Ordered a pizza to be delivered at a certain time and an hour later, till not here. I called to inquire about it and immediately got talked over by an employee about how i... See more
Their pizza is underrated. It doesn’t matter when I visit their branches, in the morning, afternoon or at night, the pizza is always hot and fresh, the crust is soft and the garlic sauce is addictvie.... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
wait time 2 hours for delivery
ordered on line this is what my order email said
"Estimated Ready Time: [Approximately 115-125 minutes] "
Who would wait 2 hours for a pizza delivery!!
Maybe spend less on all those commercials and give the stores some customer service
Cold pizza
Big fan of pizza, thought I'd try Papa Johns.
The pizza arrived cold. The tracking notices that I received showed me that it took 22 minutes to make a 4 minute journey. Fair enough, problems can happen.
BUT, their 'Quality Guarantee' on their website excludes any cover on temperature of food. They didn't even apologise, just thanked me for reporting it. Seems fairly inadequate that they can't promise to deliver hot food, I will not be gambling with them again.
too good
this pizza is basically...too good..
and the promotion they have in CY? ordering online and you get 50% off...come on, its like for free;)
They have my money, I don't have my Pizza.....
Placed an order #6304009... We were left waiting and hungry....
I called up 10 times and nobody even answered the phone....
Great website happy to take money....terrible service.....
As an alternative I would suggest giving £20 to charity and fasting for the evening, very similar outcome but with at least some slight gratification. ....
22 hours later starving out of pocket customer....
tastey pizza
I love this place and the drive was so nice.Iordered and it only took 20mins to get my food
Pizza
The reason that I picked 4 stars was heavily on the fact that I feel ledos pizza is better but still.. I give credit to papa john's because it's good`!
Driver tried to run over a guy on a motorcycle and ran him off the road.
I was recently witness to one of their drivers running a guy on a motorcycle off the road. The guy was in a small silver dodge car. When I called the store I spoke to a guy named brad. I was informed it was none of my business that the guy on the motorcycle may have had it coming. To me this is the wrong atitude for a pizza DELIVERY place to have.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








