PanelOpinion Reviews 

1,032
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers had a great experience with this company. Customers frequently mention that the platform is very easy to navigate, offering fun and engaging surveys that fit nicely into daily routines without taking too much time. People truly appreciate the wide variety of tasks available, along with fair compensation, interesting topics, and a low threshold to withdraw their hard-earned cash. Some reviewers were not happy with occasional payment delays, low survey availability at times, and difficulty reaching support teams for help. A few consumers also noted having to send multiple follow-up messages when promised rewards were missing or customer queries went completely unanswered.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate, with... See more

Payment

Users describe ambiguous interactions with payment, as many consumers praise the platform for reliable... See more

Website

Reviewers mention ambiguous feedback about website experiences, as opinions are heavily divided among... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are heavily divided. On... See more

Response time

Consumers find response time to be a source of constant frustration, reporting that they receive no response... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best survey website as far as I'm concerned. Takes a while sometimes to build up but always interesting stuff going on and as someone else said, if you complete a survey you get your payment. Not like... See more

Rated 5 out of 5 stars

It always gives me a great pleasure to be able to share my experiences with others dealing with PanelOpinion. It has got better in many ways with time, namely; more interesting and fun surveys, great... See more

Company replied

Rated 5 out of 5 stars

I find this to be one of my favourite survey sites, the rewards are decent and the payout if low. There are usually enough surveys to participate in to make it worth signing in. I don't often find tec... See more

Rated 5 out of 5 stars

Easy Survey platform to use, not complicated at all, easy to understand, complete and take part in the surveys available. There is also cash to be earned, it does take some time to accumulate the ca... See more

Company replied


Company details

  1. Online Marketing Agency

Written by the company

Simply register your information and we will send you surveys that match your profile! Then be paid to take part in those surveys! To make more money, recommend the page to your friends = more surveys!


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,032)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent survey site this one

Excellent survey site.

11 September 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your excellent feedback! We’re thrilled you’re enjoying the survey site and truly appreciate your support.

Warm regards,
Diana

Rated 5 out of 5 stars

Regular, quick surveys and good rewards

Regular, fairly quick surveys and good rewards

Highly recommended!!

10 September 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying the surveys and rewards. Your recommendation means a lot to us!

Warm regards,
Diana

Rated 5 out of 5 stars

For regular short surveys

7 September 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you so much for sharing your feedback. We're delighted to hear you're enjoying our regular short surveys and truly appreciate your time and input.

Warm regards,
Diana

Rated 5 out of 5 stars

Good to work with - and honest!

Send a variety of surveys to be involved in, so there's often an interesting one to choose. And they pay on time. No problems at all with this company.

7 September 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you so much for your wonderful feedback! We’re thrilled you enjoy our surveys and are happy with the service. We look forward to continuing to provide you with interesting opportunities.

Warm regards,
Diana

Rated 4 out of 5 stars

Survey

Rewards process is seamless but surveys are few and far between. It’s easy to get excluded from surveys.

6 September 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback! We're glad to hear you find the rewards process seamless. We understand your concerns about survey availability and exclusions, and we're constantly working to improve these aspects for our users.

Warm regards,
Diana

Rated 4 out of 5 stars

Good

I’ve had a great time using panel opinion. I’ve withdrawn a few times over the past few years. However, after reaching over £20 for the first time (the other payouts were £10), I requested the payout almost a month ago and still haven’t received the cash. I’ve contacted support a few times for them just to say ‘we will bring it up to the accounts team’ and nothing else happens.

A few days after the review, I received the payment. Thanks very much.

1 September 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your kind words and for being a long-time member of our panel. I'm sorry to hear about the delay with your recent withdrawal. Please be assured that we're actively following up with our accounts team to resolve this as soon as possible. Your patience is truly appreciated.

Warm regards,
Diana

Rated 4 out of 5 stars

this is a good survey site which covers…

this is a good survey site which covers many areas and you can earn good rwards

29 August 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your positive feedback! We're delighted to hear that you find our survey site useful and rewarding.

Warm regards,
Diana

Rated 1 out of 5 stars

Stolen Money? Cashout not arrived in paypal!??!?!?

I cashed out almost £100 14 Working days ago. I have emailed and sent numerous messages asking where my money is since it states that it takes 10 working days and I am being ignored. I fear that they have stolen my earned compensation. Unless I receive it soon, I wont be using them again. To anybody reading this who wants an alternative - use prolific.com They allow cashouts after £6 which is very quick to receive (can make it in a day). And it is in your paypal instantly

25 August 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

I’m very sorry to hear about the delay with your cashout. We aim to process payments promptly and regret any inconvenience caused. Rest assured, we are looking into this matter urgently and will get back to you as soon as possible.

Warm regards,
Diana

Rated 1 out of 5 stars

It’s been 11days and I haven’t been…

It’s been 11days and I haven’t been credited to my PayPal. The support is ignoring me!

27 August 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

I’m sorry to hear about the delay with your PayPal credit and the lack of response from support. I’ll look into this matter urgently and ensure it gets resolved promptly. Thank you for your patience.

Warm regards,
Diana

Rated 5 out of 5 stars

Worth it

One of the, if not the top survey site, well worth signing up to, rewards paid in cash and a good range of surveys, it won’t make you rich but you get a nice little pay out every now and then, as soon as you reach £10 or more you can cash out via PayPal, bank transfer or cheque

26 August 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your positive feedback! We're delighted to hear you're enjoying the surveys and the reward options. Your support means a lot to us.

Warm regards,
Diana

Rated 5 out of 5 stars

Surveys are easy to complete

Surveys are easy to complete, the rewards are great and very simple to withdraw cash

25 August 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your positive feedback! We're delighted to hear you find the surveys straightforward and the rewards easy to redeem.

Warm regards,
Diana

Rated 5 out of 5 stars

I have amazing experience

I have amazing experience but on 9 August I have redeem and on 23 August they return my money on my panel opinion Account I don't know what is the problem I hope they will solve my problem my email id - ayush626711@gmail.

23 August 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for bringing this to our attention. We're sorry for the inconvenience caused. We will investigate the issue and resolve it as quickly as possible. Please reach out directly so we can assist in resolving this.

Warm regards,
Diana

Rated 5 out of 5 stars

They were fast at sorting my issues out…

They were fast at sorting my issues out I have been doing surveys with them for a long time now only ever had one issues which was sorted

21 August 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your kind words and for being a loyal participant in our surveys. We're glad to hear that your issue was quickly resolved, and we appreciate your continued trust in us.

Warm regards,
Diana

Rated 1 out of 5 stars

SCAM- They never pay out

Please don't use this as it's a scam, You will spend weeks earning cash then when u reach £10 you cash out and the money should be sent to your bank. However I received an email saying that there's been a technical fault and therefore won't be paid even tho I have taken my time out to earn it. I then wrote a truspilot review to warn everyone not to use this but panel opinion told me they have now processed the payment so could I please remove the review which I stupidly done and guess what I didn't receive payment again and when I emailed them today to offer a final opportunity they told me I had already been paid which of course is not true. I have reported this to Action fraud UK and will post an update when they phone me this afternoon/tomorrow. But please do yourself a favour and avoid at all cost.

22 August 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback. We're sorry to hear about your experience. We take such matters seriously and would like to investigate further. Please reach out directly so we can assist in resolving this.

Warm regards,
Diana

Rated 1 out of 5 stars

Definitely scammers.

Definitely scammers.
No money received from payout after 3 weeks despite chasing.

21 August 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback. I'm truly sorry to hear about the delay with your pay-out. Please know we're looking into this urgently to resolve it for you as quickly as possible.

Warm regards,
Diana

Rated 1 out of 5 stars

Things have gone from bad to worse

I used to quite enjoy this survey site. The surveys were interesting and rewards were ok. Payment has always taken a while...

But recently things have gone from bad to worse. Very few surveys, many now chuck you out after you have answered 95% of the questions, without any reward and it takes absolutely forever to get your payment sent to you. In the age of instant bank transfers why has it taken over 3 weeks?

21 August 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for sharing your experience with us. I’m sorry to hear about the recent frustrations you've encountered. We understand how important timely payments and fair survey experiences are. We’re currently working on improving these areas and hope to provide a better experience for you soon.

Warm regards,
Diana

Rated 4 out of 5 stars

interesting surveys and cashout doesn't…

interesting surveys and cashout doesn't take long

18 August 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your kind feedback! We’re glad you enjoy our surveys and find cashing out quick and easy.

Warm regards,
Diana

Rated 4 out of 5 stars

Many of the surveys are interesting

Many of the surveys are interesting, they can give you an opportunity to contribute your point of view, the rewards do add up, and are paid out promptly

16 August 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your positive feedback! We're thrilled to hear that you find our surveys interesting and enjoy contributing your views. We're also glad you appreciate the prompt rewards.

Warm regards,
Diana

Rated 1 out of 5 stars

stay away…

looks like another one of those stay away from types. Today is day 10 waiting for a paypal payment chashout. This is also my first cashout with panel opinion, oh dear. Even if do recieve funds its not exactly great waiting to get to £10 before able to cashout then having to wait additional 10 days for payment. Moving on.

16 August 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback. We're truly sorry to hear about your experience. Please contact our support team directly so we can resolve this issue as quickly as possible.

Warm regards,
Diana

Rated 1 out of 5 stars

This company is aa scam company after…

This company is aa scam company after making withdrawal they deactivate my account and I haven't seen the money I cashed out scammers

1 August 2024
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Thank you for your feedback. We're truly sorry to hear about your experience. Please contact our support team directly so we can resolve this issue as quickly as possible.

Warm regards,
Diana

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