While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the app easy to operate and the overall process smooth and fast. Many appreciate the quick registration and remittance completion times, often within minutes, and the convenience it brings to their overseas life, including tuition payments and sending money to family. However, some people were dissatisfied with the customer service, describing it as unresponsive and inefficient, particularly when issues arose with transfers. There were also instances where transfers took longer than expected, with some customers reporting delays in receiving funds or issues with the payment process.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers praise the quick and... See more

Service

Consumers find service to be ambiguous. Many reviewers express extreme dissatisfaction, citing unacceptable... See more

Customer service

People report negative experiences with customer service, citing issues such as unresponsive support, endless... See more

User experience

Users describe positive interactions with user experience. Many reviewers found the app easy to use, with a... See more

Application

Clients share positive opinions on the app, highlighting its ease of use, clear payment methods, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have got to do many international transfers since I work overseas and I finally chose Panda Remit after trying many providers. Panda has the best exchange rates and transparent handling fees. You ca... See more

Rated 4 out of 5 stars

wenn du aus Deutschland bist: my 1st tip: don't give up, if you are a German like me, bec the chance to open an account in the way of their software is zero without the hotline, but with hotl... See more

Rated 5 out of 5 stars

I'm really satisfied with Panda Remit as a long term user with its better exchange rates, lower fees and user-friendly operation. It has all mainstream currencies to fulfill my remittance needs. And... See more


Company details

  1. Business and IT Consulting Agency

Written by the company

Panda Remit is a cross-border remittance company headquartered in Singapore, and it is the choice of millions of users around the world. With Panda Remit, remittance is safer and more convenient; more money is received and the speed is faster. Send money around the world with just one mobile phone. Official website: https://www.pandaremit.com/


Contact info

4.0

Great

TrustScore 4 out of 5

849 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Supersonic & Hazzle free Transfer

I made my first transaction today and the support from the customer care executive was superb. I experienced a hazzle free transfer and that too within few minutes. Thanks for all the support and will ensure to use your platform only to transfer.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Honestly very easy to use app

Honestly very easy to use app. They often give rate fee coupons and its easy to transmit from overseas to alipay or weixin. Credits almost instantly. Been using it over remitly due to better fees.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

It's easy to operate on Panda Remit…

It's easy to operate on Panda Remit pages and only took me 3-5 minutes to register and finish my first remittance. This fluent process is more efficient than bank transfer or other APP products. And you can trust Panda Remit with money safety. I never met any security problems thanks to their team.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

I'm really satisfied with Panda Remit…

I'm really satisfied with Panda Remit as a long term user with its better exchange rates, lower fees and user-friendly operation. It has all mainstream currencies to fulfill my remittance needs. And it's very easy to click on its APP pages. I highly recommend it to any friend who needs to do cross-border remittances.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Scam, took my money and not processed it after2 days

I spent two days waiting for a transfer on an account that I registered and using far back during COVID times. I had to prove that my Chinese name is equal to my Chinese mando alphabetic spelling and the customer service just keeps telling me to wait for 1 business day after 1 business day for such a simple problem. I never had ANY such ridiculous holdback with other remittance platforms. Panda remit in 2025 should be avoided at all cost. I will be escalating a complaint with the authorities should this not be resolved and am prepared to take this company to the small claims court

2 July 2025
Unprompted review
PandaRemit logo

Reply from PandaRemit

Dear Customer,
We apologize for any inconvenience you may have experienced with our app and customer service.

Our British partner has used a new mechanism to match names and abbreviations, so there might be some mismatch happening. Your concerns have been taken seriously. Please feel free to contact us through WhatsApp (+44 7709 535853) to handle your transaction order. We'll address this issue ASAP. Also, we're actively working on optimizing our remittance process and enhancing our customer support team's responsiveness.

Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered.

Best regards,
Customer Service Team
Panda Remit

Rated 5 out of 5 stars

Panda Remit customer service really…

Panda Remit customer service really gave me a big help. I always used bank transfers to send money to family. But one day they were in an emergency that couldn't wait that long. I contacted Panda Remit customer service and the agent taught me how to bind a bank card, bind a recipient, how to receive money. Thank you agent 8000 for solving my problem.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Very good

With 5 years of usage of Panda Remit, I've witnessed its development since its very beginning, and it never disappointed me, sending my money in time in every transaction.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Panda Remit gives a really good…

Panda Remit gives a really good exchange rate (euro to Vnd). The process is fast and convenient. Just a note: if you use bank transfer method then maybe don’t do the transfer out during the weekend or office hour since it might delay the process. Otherwise everything works great! Highly recommended!

1 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look