Pamperpets Reviews 

233
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

The person Edith who is assisting me I. My urgent request of cancelation has been extremely helpful. I found myself in quite a Situation after being debited by pamperpets. However Edith has promised t... See more

Rated 5 out of 5 stars

Firstly I would like to thank you all the company managers who are willing to help me to get my refund. Hopefully I will receive my refund because I trust and believe that you will help others as well... See more

Rated 1 out of 5 stars

My mother did not sign up to the subscription but pamperpets.club took over £2,200 out of her account. I emailed to try and resolve but they just cited T&Cs and refused to refund her for the misrepres... See more

Company replied

Rated 5 out of 5 stars

I made an error in committing to a subscription that I did not quite understand but I was guided into cancelling the agreement and obtaining a refund. Most grateful to all concerned


Contact info

3.8

Great

TrustScore 4 out of 5

233 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(233)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Scam! They deducted 15 dollar from my account and now trying to deduct 60 dollars shameful

30 May 2025
Unprompted review
Rated 1 out of 5 stars

Misrepresentation alert

My mother did not sign up to the subscription but pamperpets.club took over £2,200 out of her account. I emailed to try and resolve but they just cited T&Cs and refused to refund her for the misrepresentation. We are not sure how Pamperpets intercepted her bank details but they are NOT legitimate. Watch Out.

8 May 2025
Unprompted review
Pamperpets logo

Reply from Pamperpets

Dear Kirsten,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@toyszone.site for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Caoimhe

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