Padel Nuestro Reviews 

24,927
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

My parcel was delivered to a pick-up point, but Padel Nuestro failed to provide the address despite multiple emails and a phone call. For more than a week, they kept giving vague replies instead of... See more

Rated 5 out of 5 stars

Disappointing that the racket broke, but the service more than made up for it - honest and transparent from start to finish. A special thank you to Anna, who handled everything brilliantly and sorted... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Shoes was perfect in size, maybe to perfect. For tennis needed more space for the tows, so ask for changing the shoe by customer service Alexandra en she arranged it al very quick.... See more

Company replied

Rated 5 out of 5 stars

I love the Padel Nuestro, ordering from them all my padel gear for more than a year of time. Especially good, they have nice prices, always some promos and in case your products brakes their exceptio... See more

Company replied

Company details

  1. Tennis Store
  2. Activewear Store
  3. Outdoor Clothing and Equipment Shop
  4. Sporting Goods Store
  5. Sportwear Manufacturer

Written by the company

Tienda pádel referente y líder online con más de 50 tiendas repartidas a lo largo de todo el mundo. Contando, adicionalmente, con más de 400 puntos de venta. Padel Nuestro es el principal distribuidor de pádel en mundial. Somos especialistas en pádel y en nuestra tienda online encontrarás una amplia selección de palas de pádel, zapatillas, paleteros, ropa de pádel y todo tipo de accesorios que te harán disfrutar de tu deporte preferido en su máxima expresión. Te lo garantizamos. En nuestra tienda pádel podrás encontrar más de 6.000 productos dedicados exclusivamente a los amantes de este deporte. Asimismo, contamos con un extenso catálogo en el cual cada día se incluyen nuevos artículos para que los padeleros más exigentes puedan encontrar las últimas novedades. ¿Tiene Padel Nuestro los mejores precios del mercado? Sí, en nuestra tienda pádel puedes encontrar una amplia variedad de palas destinadas a todos los públicos y bolsillos que pueden ser usadas por jugadores de diferentes niveles. Debido a que este tipo de palas tienen un precio inferior, se podría pensar que son inferiores en calidad. Todas las palas vendidas en Pádel Nuestro responden a los estándares de calidad de las propias marcas y garantía de fabricante. Por lo tanto, las palas de pádel baratas no tienen porque ofrecer un rendimiento o durabilidad inferior, ya que, cumplen con cada una con los estándares de calidad del fabricante. Por ello, si quieres comprar palas de pádel baratas en Padel Nuestro tienes una gran variedad de modelos de diferentes marcas. Disponemos de los precios más competitivos de todo en Internet en pádel. Revista nuestra sección de outlet pádel y comprueba las ofertas que tenemos preparadas para ti. Una gran selección de productos en oferta te están esperando. Porque comprar palas de pádel baratas es fácil con Padel Nuestro.


Contact info

3.9

Great

TrustScore 4 out of 5

25K reviews

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3.9

All reviews

(24,927)

2,743 reviews in the last 12 months

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Rated 3 out of 5 stars

Alireza Izadi

Hello,
As a regular customer who has bought so many padel rackets and I am going to buy more I was expecting to get a permanent discounts code ! But till now i did not get anything!

11 November 2025
Padel Nuestro logo

Reply from Padel Nuestro

Thank you so much for your feedback! When you shop with us, you'll become a VIP member with exclusive discounts.

Best regards.

Rated 5 out of 5 stars

A returning customer

A returning customer. Good products competitive prices and good communication. Highly recommended

14 November 2025
Unprompted review
Padel Nuestro logo

Reply from Padel Nuestro

¡Thank you so much for your trust!

Rated 5 out of 5 stars

New padel racket …

Thanks for my prompt delivery to the uk, new racket arrived in specified time in perfect condition. Keen prices with lots of choice. Will definitely be recommending to my friends and will be the first stop when looking for more padel gear.
Thanks again.

10 November 2025
Padel Nuestro logo

Reply from Padel Nuestro

Thank you so much for your feedback!

Rated 1 out of 5 stars

Additional fees charged.

My second order. The first arrived ok but this time I was charged custom fees to the value of 50% of the item cost. Wholly unhelpful customer service. DO NOT USE THEM IF YOU'RE IN THE UK.

6 November 2025
Padel Nuestro logo

Reply from Padel Nuestro

Dear customer,
We are sorry for your situation.
In our shipping and delivery conditions (accepted when purchasing) we state all this information: https://www.padelnuestro.com/uk/shipping-and-delivery
Besides, this is stated in the shopping cart, before buying

Moreover, customs and fees cannot be shown during the process since they cannot be known beforehand. They depend on governments and internal policies. There are even sometimes that orders are not under customs.

Rated 1 out of 5 stars

Because i pay for tax 200£ no body tell…

Because i pay for tax 200£ no body tell me before about tax

10 November 2025
Padel Nuestro logo

Reply from Padel Nuestro

Dear customer,
We are sorry for your situation.

In our shipping and delivery conditions (accepted when purchasing) we state all this information: https://www.padelnuestro.com/uk/shipping-and-delivery
Besides, this is stated in the shopping cart, before buying.

We assumed that customers have read all the information regarding their shipment, since it is accepted.
Besides, customs and fees cannot be shown during the process since they cannot be known beforehand. They depend on governments and internal policies. There are even sometimes that orders are not under customs.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Fast shipping, easy communication and very helpful in resolving any questions via email or telephone. Will continue to purchase through this company.

14 November 2025
Unprompted review
Padel Nuestro logo

Reply from Padel Nuestro

Thank you very much for your trust!

Rated 3 out of 5 stars

Padel nuestro deliveries

I have used Padel Nuestro several times in the past. On this occasion my item did not arrive and a message saying my address was inaccessible which is incorrect. Padel Nuestro contacted me and took my address again and the next working day it was delivered however there was a charge of 30 euros even though I paid 33 euros for delivery so 63 euros in total for delivery and igc which makes the good prices almost pointless. Although padel nuestro is great it is no longer financially useful for my needs due to the delivery charges.

3 November 2025
Padel Nuestro logo

Reply from Padel Nuestro

Dear Robert,
We have checked that you have finally received your order.
Sorry for any delay that you may have suffered with this.

Regards.

Rated 5 out of 5 stars

Bought a Starvie Kenta

Bought a Starvie Kenta. Racket was a bit damaged and when i took off the plastic the neune grip got damaged due the sticky plastic..

EDIT: They gave me several options. Now i got a racket with a little bit damage for a very cheap price. :)

27 October 2025
Padel Nuestro logo

Reply from Padel Nuestro

Dear customer,
We are sorry to read that situation. If you write to contacto@padelnuestro.com we can help you out with that problem.
Regards.

Rated 5 out of 5 stars

First class service

First class service - ordered my new padel racket in slight anticipation of it being in Spain - but comms were superb and my racket arrived a few days later. Great job - and thanks, my game has progressed with my new racket.

20 August 2025
Padel Nuestro logo

Reply from Padel Nuestro

Thank you Ken! We hope you enjoy your new paddle racket and your game keeps improving!

Rated 5 out of 5 stars

Trouble with a padel raquet

I was in trouble with an order for a padel raquet. After discussing the topic with them, they asked me to share some pictures to show the problem. In few weeks they replace the padel raquet with a new one.
I was scared that they might not understand my problem, but they quickly resolved it. My trust in Padel Nuestro has further consolidated.

3 November 2025
Unprompted review
Padel Nuestro logo

Reply from Padel Nuestro

¡Thank you Stefano! We really appreciate your comment. Our goal is to solve any problems that our customers may present. Do not hesitate in contacting us in case you need something. Regards.

Rated 5 out of 5 stars

Painless experience

Painless experience, very quick delivery. Good discount on the product. Nox is always a good buy at these prices.

21 October 2025
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Reply from Padel Nuestro

Thank you very much for your feedback!

Rated 5 out of 5 stars

You guys at padel nuestro were great…

You guys at padel nuestro were great and sent out my order within 12 hours, but FedEx took 4 days more than expected, taking a total of 11 days until arrival

22 October 2025
Padel Nuestro logo

Reply from Padel Nuestro

Thank you so much for your feedback! We will take your comments about shipping into account to continue improving.

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