OxygenPlus Medical Reviews 

203
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting items often arrive in excellent condition and work effectively, with many appreciating the availability of accessories. People found the ordering process straightforward and commended the staff for their helpfulness and excellent communication. Reviewers consistently highlight the fast delivery and efficient processing of orders, often receiving items quicker than anticipated and well-packaged. However, some customers also noted issues with product functionality, reporting machines that were broken, malfunctioned repeatedly, or produced unexpected noise levels.

What people talk about most

Product

People report positive experiences with the product, often noting that items arrived in excellent condition,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and timely... See more

Order

Customers had positive experiences with order, finding the process easy and straightforward, with many... See more

Quality

Customers consistently note positive experiences with quality, often receiving items in excellent or like-new... See more

Service

Reviewers mention positive feedback about service, highlighting its speed and professionalism. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dealing with this company is great and the order was delivered promptly. They have plenty of accessories pertaining to O2 as well as new and used equipment. Their fraud detection team is also efficien... See more

Rated 5 out of 5 stars

Larry was extremely Helpful, made sure that we would have all the parts/accessories needed for a home fill unit and concentrator. Unit was well packaged and undamaged, even though the box for the h... See more

Rated 5 out of 5 stars

I was delighted with my factory reconditioned G3! I had one for many years and had all the accessories (2 large batteries, extra bag, external charger, DC charger) and really wanted the same model. Th... See more

Rated 5 out of 5 stars

I bought EWOT masks knowing that I would have to modify them. I use a 1000l O2 reservoir w/exercise in my clinic and was looking for a comfortable mask to plug in non-rebreathing valves. Most EWOT m... See more


Company details

  1. Physiotherapy Equipment Supplier
  2. Pharmacy

Information provided by various external sources

Find a large selection of all the top brands of oxygen concentrators. Portable and home units. Available as new, used and refurbished models.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

203 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(203)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Good prices, very fast delivery & a 1 year warranty. I'm glad I picked Oxygenplus.

8 March 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for the positive review! Please let us know if we can help you in the future!

Rated 5 out of 5 stars

Helpful

Helpful, instructed me on the parts I needed. Placed order Quick delivery. Works great

26 February 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you so much for the review and I was glad we were able to help you!

Rated 5 out of 5 stars

Great service

Great service, prompt delivery and no problems with the product. I made a couple orders now and would recommend oxygenplusmedical to others.

17 February 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for your repeat business. I am glad you are happy with the quality of our work!

Rated 5 out of 5 stars

Nice upgrade part

Nice upgrade part and it came just as described. I’ll be back again.

4 February 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Good morning sir, and thank you for the order! We are glad everything was to your satisfaction, and we hope to serve you in the future!

Rated 5 out of 5 stars

SimplyGo Oxygen Concentrator

great company I received my unit and the power cord was missing and I called them and they sent it overnight the unit works great I'm taking it on a 14 day cruise would highly recommend this company

26 January 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for the review! Glad we were able to get everything sorted. Have a great vacation!

Rated 5 out of 5 stars

Shipped order next day

Shipped order next day. Was very helpful in giving direction help to order part.

24 January 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for the review, we are happy to fill your parts needs!

Rated 4 out of 5 stars

Communication could have been better

Communication could have been better. Original item ordered was no longer in stock. Another model was supplied but had to call them to find out what was holding up shipment. Am pleased with item received.

22 January 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for your order, glad we could get everything straightened out for you :)

Rated 5 out of 5 stars

Quick delivery and great machine

Quick delivery and great machine. Thanks,

9 January 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Hello Mrs. Miller. Thank you for your purchase, we hope you enjoy your machine! Please let us know if you have any questions in the future.

Rated 5 out of 5 stars

Packed and shipped quick

Packed and shipped quick, works great! Many Thanks!

3 January 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for your business! We are here to help with any future needs you may have.

Rated 5 out of 5 stars

Invacare Perfecto-2

Invacare Perfecto-2
Order was shipped and received within a week and this was during the week prior to Christmas. So far the unit has met my expectations and much quieter than the unit provided by insurance thru Lincare and will pay for itself within 2 months!!!!

2 January 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for the kind review, let us know if there is anything we can help you with!

Rated 5 out of 5 stars

I ordered a refurb but got new

I ordered a refurb and with the Holidays it wasn't going to ship till after Christmas but a new one was available to ship before Christmas for just an extra 195.So it showed up today no problem!!!

27 December 2018
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Hello sir, and thank you for being a repeat customer! I'm glad your new machine arrived to you safe and sound. We are almost sold out of that special sale we had, so you got in at a good time! Have a Happy New Year!

Rated 5 out of 5 stars

I FIRST BOUGHT A USED CONCENTRATOR FROM…

I FIRST BOUGHT A USED CONCENTRATOR FROM THEM WORKED GREAT THEN I HAD A ISSUE THEY TRIED TO HELP OVER THE PHONE GOT IT WORKING THEN THEY SENT A REPLACEMENT AND A FREE PICK UP OF THE OLD ONE.JUST RECENTLY ORDERED FILTERS AND THEY ARRIVED IN A COUPLE DAYS.

26 December 2018
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Hello Mr Beck,

Thank you for your order, and we appreciate your repeat business! Thank you for being a great customer and have a Happy New Year!

Rated 5 out of 5 stars

Quick service

Quick service, fast shipping, allright in my book!

21 December 2018
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you so much for your business!

Rated 5 out of 5 stars

excellent seller

excellent seller. I am Well pleased.

20 December 2018
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you so much for your business!

Rated 5 out of 5 stars

These resurrected oxygen concentrators…

These resurrected oxygen concentrators have saved Medicare and I hundreds of dollars. My first one lasted 6 years. I just ordered my second with no complaints.

11 December 2018
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for your business...much appreciated!

Rated 3 out of 5 stars

Poor communication and slow responses.

10 December 2018
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Mr. Loftin, thank you for the review! Sorry for the delay in your order shipment. We were closed for a couple days due to weather, and could not fill your order until we reopened!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look