I'd like to thank our sales rep, John, for sticking with us while our doctor's office was going through a computer system changeover which inadvertently held up our order a bit. John was a good as hi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our representative Katie was very helpful. She called us to give us information about the Rove 6. Since we were not sure about ordering, she did not pressure. When we talked again and ordered, we k... See more
Company replied
We are so pleased with the help we received from knowledgeable people, the 2-day delivery and the extra battery among other things. We were totally inexperienced and our salesperson Audrey walked us... See more
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Excellent support on what equipment to purchase. We had a minor issue with the model we received (likely damaged in shipping) and the unit was promptly replaced. Nick Vannatta was awesome to work wi... See more
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Company details
- Oxygen Equipment Supplier
- Hospital Equipment and Supplies Store
- Local Medical Service
- Medical Equipment Supplier
- Medical Supply Store
- Mobility Equipment Supplier
About Oxygen Concentrator Store
Written by the company
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.
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Contact info
15055 E. Hinsdale Drive, 80112, Centennial, United States
- 303-799-0013
- sales@amsrco.com
- www.oxygenconcentratorstore.com
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Aaron Vazquez was very helpful by…
Aaron Vazquez was very helpful by answering all my questions. Made it perfectly clear that if I had any questions I could contact him with those questions.
17 June 2026
Reply from Oxygen Concentrator Store
Thank you, Marilyn! We are glad the rep (Brent) was thorough in answering your questions and made sure you knew he was available for any follow-up. That kind of open communication is something we really value. If you ever need anything else, feel free to reach out, we are here to help!
I shopped and shopped, decided to buy here.
No pressure to purchase, excellent price. I had an issue shortly after receiving machine and they immediately took care of it. Dakota in sales and Tammy in service are pretty good at what they do.
8 June 2026
Reply from Oxygen Concentrator Store
Thank you for the thoughtful review, Joe! We are glad the no-pressure approach and pricing stood out, and we truly appreciate your patience when an issue came up after delivery. We are happy to hear Dakota and Tammy took care of it right away. We will be sure to pass your kind words along to both of them. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Thank you, Wilma! We are pleased to hear our team was helpful and that your order arrived in a timely manner. That combination is exactly what we aim for. If you ever need anything else, feel free to reach out, we are here to help!
Helpfulness of the salesperson and…
Helpfulness of the salesperson and accommodating person at the service end.
17 June 2026
Reply from Oxygen Concentrator Store
Thank you, Elizabeth! We are so glad both our sales and service teams made a positive impression and went out of their way to accommodate you. That collaborative effort behind the scenes is something we are proud of. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Thank you, Linda! We are glad our team communicated clearly and made sure everything was easy to understand. If there is anything that would have made your experience a full five stars, we would love to hear your thoughts. If you ever need anything else, feel free to reach out, we are here to help!
We had amazing help in choosing the…
We had amazing help in choosing the concentrator from Thatcher. He was very knowledgeable. It was immediately sent and on our doorstep within 24 hours. Super service. We have since ordered more masks and tubing and could not be happier with the machine and with the service. Thank you.
10 June 2026
Reply from Oxygen Concentrator Store
Thank you for such a wonderful review, Louise! We are thrilled to hear that Thatcher was so knowledgeable and that your unit arrived at your doorstep within 24 hours. It is great to know you have also had a great experience ordering additional accessories. We will pass your kind words along to Thatcher. If you ever need anything else, feel free to reach out, we are here to help!
Quick delivery of unit
Quick delivery of unit. Having trouble loading app due to not knowing what the password is. The Rove 6 we got seems heavier than our old inogen 3.
8 June 2026
Reply from Oxygen Concentrator Store
Thank you for the feedback, Wayne! We are glad the unit arrived quickly. We are sorry to hear you have had some trouble with the app password and noticed a weight difference from your previous unit. Please do not hesitate to call us at 877-303-9289 and our team will be happy to walk you through the app setup and address any questions about the Rove 6. We appreciate you letting us know, and we would love to help turn this into a five-star experience. If you ever need anything else, feel free to reach out, we are here to help!
Responsive sales person
28 May 2026
Reply from Oxygen Concentrator Store
Thank you for the kind feedback! A responsive sales team is something we truly believe makes a difference, and we are glad that came through in your experience. If you ever need anything else, feel free to reach out, we are here to help!
Nick was helpful and professional
Nick was helpful and professional. He answered all my questions.
9 June 2026
Reply from Oxygen Concentrator Store
Thank you, Carole! We are so glad Nick was professional and took the time to thoroughly answer all your questions. We will be sure to pass your kind words along to him. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Thank you, Rhonda! Fast, efficient, and friendly is a wonderful combination and exactly what we strive to deliver. We are glad the experience hit all the right notes. If you ever need anything else, feel free to reach out, we are here to help!
Nick Vannatta - EXCEPTIONAL
Nick Vannatta went above and beyond to provide detailed information, answer questions and assist me in the purchase of my GCE Zen-O POC. His knowledge of the product and understanding of my health issues really helped with my decision to purchase this unit. Shipping was immediate and communications exceptional. Precisely what anyone would wish for in a company that supplies crucial medical equipment. I am pleased! Thank you!
16 June 2026
Reply from Oxygen Concentrator Store
Thank you for such a glowing review, Deb! We are so pleased to hear that Nick went above and beyond to provide detailed information, truly understand your health needs, and make the purchase of your GCE Zen-O a confident one. Immediate shipping and clear communication are things we work hard to maintain for every customer. We will make sure Nick knows how much his dedication meant to you. If you ever need anything else, feel free to reach out, we are here to help!
nick was very good in handling my…
nick was very good in handling my request and followed through with everything. After the items arrived it was very easy to test them out and using them was a breeze. thank you to nick and oxygen concentrator store.
15 June 2026
Reply from Oxygen Concentrator Store
Thank you, Steven! We are glad Nick followed through on everything and that the items arrived ready to use. A smooth experience from order to use is exactly what we aim for. We will pass along your appreciation to Nick and the team. If you ever need anything else, feel free to reach out, we are here to help!
Excellent service!
11 June 2026
Reply from Oxygen Concentrator Store
Thank you, Linda! Excellent service is what we strive for every single day, and it means a lot to hear that we delivered. We appreciate your kind words. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Thank you, Wayne! Getting every order right is something we take seriously, and we are glad everything was accurate for you. We appreciate your feedback. If you ever need anything else, feel free to reach out, we are here to help!
Great little machine
Great little machine, arrived quickly. Only complaint is I found them used and reconditioned elsewhere that were harder to get and I needed it quickly, so paid the higher price. Satisfied.
16 June 2026
Reply from Oxygen Concentrator Store
Thank you for your honest feedback, Denise! We are glad the machine arrived quickly and is working great for you. We completely understand the consideration around pricing, and we always want our customers to feel confident in the value they receive. If there is anything we can do to make your experience a full five stars, we would love to hear from you. If you ever need anything else, feel free to reach out, we are here to help!
There was consistent communication…
There was consistent communication throughout the purchasing process
16 June 2026
Reply from Oxygen Concentrator Store
Thank you, Korey! Consistent communication throughout the purchasing process is something we believe makes a real difference, and we are glad that was your experience. We appreciate you sharing your feedback. If you ever need anything else, feel free to reach out, we are here to help!
Dealt with problems bug
16 June 2026
Reply from Oxygen Concentrator Store
Thank you for your feedback, Jane! We are glad our team was able to work through the issues with you. If there is anything that could have made the experience even better or brought it to a full five stars, we would genuinely love to hear your thoughts. Please feel free to call us at 877-303-9289 if there is anything still outstanding we can help with. If you ever need anything else, feel free to reach out, we are here to help!
Great customer service
Great customer service, staff very helpful! Prompt repair on my Rove 4.
18 June 2026
Unprompted review
Reply from Oxygen Concentrator Store
Thank you, Henrietta! We are so glad our team provided great service and was able to get your Rove 4 repaired promptly. Keeping your equipment in top working condition is a priority for us. We appreciate your continued trust. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Thank you so much, Dr. Mamtora! We are thrilled to hear that Nick provided such excellent service. He is a real asset to our team, and we will be sure to pass along your kind words. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Thank you, Melvin! Professional and responsive are two things we genuinely strive for in every interaction. We are glad that came through for you. If you ever need anything else, feel free to reach out, we are here to help!
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