I’ve been taking TRX tablets for just under 6 months and I think I can see hair growth and my hair seems fuller, at least that’s what people tell me. I will continue with the tablets for the foreseeab... See more
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Once I had an issue with the delivery. It was before Christmas so I have ordered a hand cream as a gift. I was very nervous to get it on time. It took very long time and 3 redelivery attempts to resol... See more
Great experience with the delivery, everything well planned in advance. I receive emails advising the product will be charged to my account, and when it is dispatched. It always arrives before my pr... See more
Company replied
Just in time delivery for a proven product.
Company details
Written by the company
Oxford Biolabs is a nutraceutical and cosmeceutical company that develops a range of naturally-based products aimed at combating unwanted signs of ageing, such as hair loss and premature greying, maintaining a youthful skin and normal immune system. Since 2009, the company has been pursuing the development and distribution of scientifically tested products backed by world-class research. The existing brands under Oxford Biolabs include: 1) TRX2®, a naturally-based molecular hair regimen that has been designed for those people who experience hair loss and thinning; 2) Melaniq® Food Supplement for Hair Pigmentation, which has been developed to focus on the prevention of grey hair; 3) DRM4® Molecular Food Supplement for Skin which was specifically formulated to activate, stimulate, and promote healthy skin through powerful antioxidants like vitamins C, E, B2 (riboflavin), and the essential micronutrient selenium; 4) Advanced Care Range of Products - Thickening and Styling Cream, Volumizing Shampoo, Bio-Active Conditioner and Nourishing & Anti-Oxidising Hand Cream. 5) Eyelash Vitality Serum which improves eyelashes, making them thicker, longer and healthier-looking 6) Molecular Food Supplement Immune+ that supports the immune system This page contains reviews about TRX2®, Melaniq® and about other products produced by Oxford Biolabs®.
Contact info
Robert Robinson Ave., OX4 4GA, Oxford, United Kingdom
- +44 800 808 5251
- support@oxfordbiolabs.com
- www.oxfordbiolabs.com
4.3
Excellent
425 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very good 👍 stop losing hair
8 December 2023
Flexible professionnel service
14 December 2023
TRX2 does not work
I used TRX2 for about six months, and it did not work for me. I would not recommend this product.
Edit: The reason I am not on your database is because I purchased the six bottles from one of your resellers, some years back. I don't think they sell TRX2 anymore.
I stand by my original comment. These tablets did not work for me.
10 March 2023
Unprompted review
Reply from Oxford Biolabs Ltd.
Thank you for your feedback!
While we were unable to identify you as a customer of our website, here is some information regarding the expected results.
The outcome for an individual consuming TRX2® can vary widely (see Reviews for initial feedback on the product and the case studies).
https://uk.oxfordbiolabs.com/pages/reviews
https://uk.oxfordbiolabs.com/pages/case-studies
For some individuals, the first results appear as early as 12 weeks. For others, results are not apparent until 8-12 months after the initiation of treatment. However, in the majority of customers, first visible results are expected after 5 months.
While most of our customers do experience results between 6-10 months, those who have been suffering from hair loss or thinning for a longer period of time may take longer to have their potassium channels stimulated by the ingredients of TRX2.
According to our study, 87% of men and women experienced possible results over time. However, there are individual cases when improvements simply do not occur even after a prolonged period of time. This is due to the complex nature of hair loss in general and due to individual factors and circumstances.
Yours Sincerely,
Oxford Biolabs
All good to deal with
3 November 2023
Excellent communication and most…
Excellent communication and most friendly staff, always responding swiftly.
7 October 2023
I have taken 2x3 months the medicine
I have taken 2x3 months the medicine, but there is very slow improvement, I doubt the medicine works properly.
5 October 2023
Reply from Oxford Biolabs Ltd.
Thank you for your feedback!
The outcome for an individual consuming TRX2® can vary widely (see Reviews for initial feedback on the product and the case studies).
https://uk.oxfordbiolabs.com/pages/reviews
https://uk.oxfordbiolabs.com/pages/case-studies
For some individuals, the first results appear as early as 12 weeks. For others, results are not apparent until 8-12 months after the initiation of treatment. However, in the majority of customers, first visible results are expected after 5 months.
While most of our customers do experience results between 6-10 months, those who have been suffering from hair loss or thinning for a longer period of time may take longer to have their potassium channels stimulated by the ingredients of TRX2.
According to our study, 87% of men and women experienced possible results over time. However, there are individual cases when improvements simply do not occur even after a prolonged period of time. This is due to the complex nature of hair loss in general and due to individual factors and circumstances.
Yours Sincerely,
Oxford Biolabs
Poor Customer Service.
On 3 occasions have tried to place an order for the "immune" and each time the following message appears:- "Field format error- This transaction cannot proceed due to either missing information or invalid 3-D secure authorisation values. As far as I could check there was no missing information. I have experienced a similar issue previously. This is not a customer friendly process ; particularly for more mature customers.
9 September 2023
Reply from Oxford Biolabs Ltd.
Thank you for your feedback!
We receive payments on a daily basis. When an error like that appears it is normally better to contact your bank and ask why the transaction with us as a merchant cannot be completed.
As an alternative, we emailed you an invoice so that you can pay this way.
Feel free to email support@oxfordbiolabs.com if any further assistance in that matter is needed.
We wish you a lovely day ahead!
Yours Sincerely,
Oxford Biolabs
Good products
6 September 2023
Delivery was so quick
9 September 2023
This hair thickening cream is great…
This hair thickening cream is great stuff. I am on my 3rd bottle now and I love the stuff it makes my hair look thick and healthy, smells good and is a brilliant price for what it does. Ordering is easy and delivery is really quick what's not to like
5 September 2023
Good Customer Service and Deliveries
Good Customer Service and excellent Deliveries, on time.
14 August 2023
Things not so bad
I have had a positive response over recent dealings and feel happier with the company now. Can now recommend it.
14 August 2023
No problem with the auto repeat service…
No problem with the auto repeat service but it's hassle every time to get the rewards deducted from the total. I would like to be able to say please do it automatically as with the repeat orders.
9 August 2023
Reply from Oxford Biolabs Ltd.
Thank you for your feedback. Unfortunately, rewards points can't be automatically deducted but on the positive side, you can exchange them whenever you want.
As efficient as ever
4 August 2023
I order a regular supply of vitamins…
I order a regular supply of vitamins for hair. Very happy with the result. I have accidentally ordered an extra supply a few days ago and wrote a message to the company. They swiftly dealt with the matter and cancelled it. Very good service. I would recommend the company.
15 August 2023
Unprompted review
Oxford Biolabs is not cheap enough to have such a did functional website
Why is the website so complicated to use ? Old style or simply badly made ? Any order cancellation is nearly impossible - why? Any change of orders is complicated - why ?
4 July 2023
Reply from Oxford Biolabs Ltd.
Dear Christian Ross,
Thank you for sharing your feedback and please accept our apologies if any inconveniences were caused.
Our billing notification email goes out 3 days in advance before the charge. It is possible to introduce any changes before the payment goes through.
Alternatively, you can send us an email and we will gladly help. Subscription-based orders are sent on the next business day so that last-minute changes can still be made via our customer service department.
We wish you a lovely day ahead!
Yours Sincerely,
Oxford Biolabs
Seems to be working for years
Seems to be working for years . Easy to take and no side affects. Would recommend
6 June 2023
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