Owen the Locksmith  Reviews 87

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Phone answered promptly and politely. Advised a time when they could come out (within the hour); called 5 minutes before arriving. Ryan undertook the job with minimum fuss and he also sorted anothe... See more

Company replied

Rated 5 out of 5 stars

Honestly could not recommend or thank Owen enough, less than 12 hours from first WhatsApp enquiry we are fully safe secure and have a better lock than before and all on a Sunday too!! Owen is very f... See more

Company replied

Rated 5 out of 5 stars

We’ve used Owen The Locksmith twice and on both occasions have been extremely impressed with the service. We received a fast response on both occasions. Ryan who dealt with us was friendly, helpful... See more

Company replied

Rated 5 out of 5 stars

I called Owen after my wife locked us out by mistake, as we were about to go shopping Owen suggested coming to help us in 3 hours time which was perfect. Ryan arrived and had our door open in second... See more

Company replied

Company details

  1. Locksmith
  2. Emergency Locksmith Service

Written by the company

I'm Owen the Locksmith, an independent, friendly, local mobile locksmith. I have been a Locksmith for over 16 years, I come highly recommended and am Checkatrade & Trading Standards Approved. I offer a quick response for any urgency or emergency for gaining access, lock changes & lock repair. I am a uPVC & double glazing multi-point lock specialist. If you need a locksmith then give me a call now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

87 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

First rate service

Phone answered promptly and politely. Advised a time when they could come out (within the hour); called 5 minutes before arriving.
Ryan undertook the job with minimum fuss and he also sorted another issue we presented them with without issue.
I would recommend them without hesitation.
Thank you.

30 March 2026
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 1 out of 5 stars

Rubbish..

Rubbish... not a proper locksmith... tweaked the handle.. it failed next time I used it... use a master locksmith

20 February 2025
Unprompted review
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Reply from Owen the Locksmith

Hi Deirdre,

I think you may have us confused with another locksmith as the only job we completed for you was over 13 months ago which was a door realignment - nothing to do with a handle or a tweak!

I would appreciate it if you would therefore remove this review as it’s not related to your experience with us.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Excellent service

Very pleased with service. Immediate response and quote. Arrived on time and very pleasant. Would highly recommend

6 February 2026
Unprompted review
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Reply from Owen the Locksmith

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

We couldn’t lock our front door which…

We couldn’t lock our front door which is a nightmare for us as one of our dogs can open the door and let out the other dogs. I phoned Owen and he arrived so quickly and resolved the issue immediately which was a great relief to us. Very friendly and professional, I would totally recommend.

6 January 2026
Unprompted review
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Reply from Owen the Locksmith

Hi Susan,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Quick and Efficient Service

Window stays on 17 windows in need of repair. Quick and efficient service that has made a world of difference and significantly reduced draught and road noise from previously ill-fitting units.

16 December 2025
Unprompted review
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Reply from Owen the Locksmith

Hi Barry,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Owen was very informative and…

Owen was very informative and knowledgeable. He put our minds at rest. He recommended changing the door locks, he completed the job really quickly and gave us a discount.

5 December 2025
Unprompted review
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Reply from Owen the Locksmith

Hi Emma,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

First class service!

We’ve used Owen The Locksmith twice and on both occasions have been extremely impressed with the service. We received a fast response on both occasions.
Ryan who dealt with us was friendly, helpful and professional. He explained exactly what was required, obtained our agreement, and did a first class job.
Pricing was clear at the outset.
We were left very satisfied customers and would use them again and are happy to recommend them.

1 December 2025
Unprompted review
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Reply from Owen the Locksmith

Hi Martin,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Incredible service

Incredible service. Managed to quickly get an appointment at a date and time that suited me and job was done quickly, efficiently and at a reasonable price. Thank you so much!

27 November 2025
Unprompted review
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Reply from Owen the Locksmith

Hi Charlie,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

I called Owen after my wife locked us…

I called Owen after my wife locked us out by mistake, as we were about to go shopping Owen suggested coming to help us in 3 hours time which was perfect. Ryan arrived and had our door open in seconds then fitted a replacement and more user friendly barrel, all done in 10 minutes and we couldn't be happier.
Thank you guys for a great service.

25 November 2025
Unprompted review
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Reply from Owen the Locksmith

Hi Bill,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Excellent.

Two locks fitted - a quick, friendly and professional service. Highly recommended.

10 November 2025
Unprompted review
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Reply from Owen the Locksmith

Hi Nick,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Highly recommended

Honestly could not recommend or thank Owen enough, less than 12 hours from first WhatsApp enquiry we are fully safe secure and have a better lock than before and all on a Sunday too!! Owen is very friendly, understanding and went the extra mile to keep us reassured and anxiety free. No hidden fees or added unspoken extras, just a simple honest upfront quote all inc and such reasonable pricing too.
Definitely the man for the job!
Thank you again

9 November 2025
Unprompted review
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Reply from Owen the Locksmith

Hi Cass,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Front door lock

We contacted Owen through WhatsApp and were able to book an appointment quickly and easily. He managed to resolve an issue we were having with our front door lock for a reasonable fee. He was helpful and friendly. Would definitely recommend.

21 October 2025
Unprompted review
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Reply from Owen the Locksmith

Hi Frances,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Excellent same day service on a window…

Excellent same day service on a window lock fault. Great help appreciate the helpful and super quick repair.

16 October 2025
Unprompted review
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Reply from Owen the Locksmith

Hi Lee,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Great service

I was desperater. Key stuck in the lock and could not close my front door. Owen answered the phone immediately, was round inside the hour, rescued the lock and gave me good advice. Excellent

8 October 2025
Unprompted review
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Reply from Owen the Locksmith

Hi Jennifer,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Replacement Letterbox

I’m very pleased with the replacement brass letterbox supplied and fitted. Owen the Locksmith was able to find an exact match to the original, wrecked by having a large catalogue thrust through it.
The remedial work was done quickly and tidily. I'm very pleased and would certainly use Owen again.

22 September 2025
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Mr Cresdee,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Effiicient and professional locksmith

Needed a locksmith to fix a faulty front door lock. Owen was there within 24 hours and was able to replace the faulty part there and then. Owen kept me posted by phone and text as to when he would arrive and was friendly and efficient, explaining everything he was doing and why. Payment was easy, with invoice and receipt and a lovely thank you note for using his company, sent before the day was out.
Highly recommend Owen

17 July 2025
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Susan,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

First class service

Ryan was brilliant. Communication great, turned up exactly as planned and fixed my 2 issues extremely efficiently. If you need a locksmith do please use these guys.

12 June 2025
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Paul,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Good service

Rang with a problem, chappie turned up in about an hour. Solved the problem

10 June 2025
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Quick response

Quick response, efficient work, reasonable prices.

28 March 2025
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Steven,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Rated 5 out of 5 stars

Brilliant

Brilliant, friendly and professional service. I would highly recommend to anyone needing double glazing repair.

11 December 2024
Unprompted review
Owen the Locksmith  logo

Reply from Owen the Locksmith

Hi Keith,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

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