Oud Attar Reviews 

598
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the rich and exceptionally long-lasting fragrances, noting the truly unique scents, beautiful packaging, and overall wonderful presentation. Many people also mention that the perfume oils are very easy to apply using the rollerballs and consistently receive numerous compliments from others when worn throughout the entire day. Some people were dissatisfied with unexpected delivery delays, missing parcel tracking updates, and very slow communication from the support team. A few other consumers also noted frustrating issues regarding rude customer service interactions, damaged items upon arrival, and unexpected product size discrepancies.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting long-lasting scents, beautiful... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the exquisite, long-lasting scents... See more

Order

Customers had ambiguous experiences with order fulfillment, as while some reviewers praised fast delivery on... See more

Customer service

People report ambiguous experiences with customer service, as some reviewers describe the team as excellent,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising quick shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The fragrances are beautiful, and their claims about how long they last are accurate - my skin doesn't retain scent very well, and applied more than average, 3-4 times a week, a 2mm lasts a month. You... See more

Rated 5 out of 5 stars

Ordered the discovery selection then read the reviews and was a little worried I wouldn't get it. Shouldn't have worried as there was enough email communication and delivery info and didn't wait lo... See more

Rated 5 out of 5 stars

Such lovely perfumes! My sister introduced me to the Oud Attar range after I asked what her gorgeous new perfume was. I now love the Rose Oud & it’s become my favourite scent. I have lots of complim... See more

Rated 5 out of 5 stars

I started with the discovery set which I've purchased 3 times, purely to recognise which scent mixes best with the other (clearly personal preference) THEN I discovered Vanilla, OMG! I love it, it's,... See more


Company details

  1. Perfume Store
  2. also in
  3. Cosmetics and Perfumes Supplier
  4. Flavours, Fragrances and Aroma Supplier

Information provided by various external sources

Specialists in Oud Perfume Oils which are infused with our signature Oud scent to deliver a true unique aroma.


Contact info

3.7

Average

TrustScore 3.5 out of 5

598 reviews

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No history of asking for reviews

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3.7

All reviews

(598)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love the mini oils

I love the mini oils !
The mini roll on oils last and last ! So small but a little goes a long way and they genuinely linger all day, small enough to fit in a purse , pocket , I always have a couple in my bag.
I’ve seen reviews here saying they don’t last .. and this is definitely not my experience ! Maybe they are using different products from the range , but I keep coming back to oud attar. I can’t resist them ! Lovely customer service too and fast delivery

22 April 2025
Unprompted review
Rated 5 out of 5 stars

After reading the reviews I decided to…

After reading the reviews I decided to give these little bottles a go. So glad I did...WoW
They really are amazing! Strong at first and as the day wears on, they mellow to the most glorious scents I've ever used.
Mastry, Spiced and Rose are my favorites so far; spiced & rose layered together are wonderful, I put spiced on one wrist and rose on the other.
Mastry on it's own is pure scent luxury.

19 May 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

The fragrances do not last long. I have used Ouds for many years and have experience with their quality and price. I was expecting something special from the four fragrances I purchased, especially given all the advertisements. I would consider returning them, but based on the reviews I've read, I realize that it might be a futile effort. Unfortunately, I won't be a repeat customer.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

I’ve bought several times from them and…

I’ve bought several times from them and never had issues not delays or anything like that, I can understand when people get frustrated on the refund process but at the same time it’s not like you’re shopping in a fragrance shop where you can smell and test anything and then decide what to buy. My personal experience so far was spotless and I enjoy every oil and elixir I got from them, they are indeed amazing and I will keep buying for the future, I can say it has become an addiction 😀 but all in a good sense, at the end of the day who doesn’t like to wear a nice fragrance! Thank you Oud Attar for your hard work in delivering such a great product!❤️

18 May 2025
Unprompted review
Rated 4 out of 5 stars

Oud attar

Happy with my purchase no issues or complaints about my order would be happy to buy again from this seller

13 May 2025
Unprompted review
Rated 5 out of 5 stars

You get what you pay for

You get what you pay for! I've tried other ones and there is a difference in the quality and specific scent. I've actually purchased more than once, so, as a repeat customer I'm happy!
Customer service is really helpful and kind as well

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Received my sample box

Received my sample box, and all six were amazing, particularly oud mastery. I liked it so much I ordered a large bottle, some say it pricey, yet when you consider you need to use so little of it because it’s oil based (less is best) it works out cheaper than the designer brands and the smell lasts all day, I’d rate product and customer service 10 out of 10

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful long lasting fragrance at an affordable price

We are long standing customer of Oud Attar. Our custom with them is measured in years. If you want in your life a touch of luxury this is the place to go. The fragrance stays on your for hours. The scent varies from sophisticated to simple. The prices are affordable for a great quality product.

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and high quality fragrances

Excellent and high quality fragrances. One of the only non designer brands that I’ve received consistent compliments on the smell and the oils last all day. Customer service is amazing too and the staff get back to you as soon as possible if ever you need help. Will be buying from them for a very long time.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Oud Attar

Oud Attar
I buy their discovery set of 6 different fragrances. They last all day and you only need to use a small amount. They are strong but not overpowering and I love changing them each day. Sweet Oud though is my favourite. Have a look, not expensive and nothing wasted if there’s one you don’t like… I love them all :0)

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, quick to reply and resolve any issues you have, the scents are lovely and long lasting and well worth the money. Definitely recommend 10/10

9 May 2025
Unprompted review
Rated 3 out of 5 stars

Postage costs too high for Ireland

Postage costs too high for Ireland.

I bought the discovery set for 39 euros. Postage paid to Oud Attar was £9.95.

However, I was then charged an additional 33 euros by UPS to get my package.

Some of this was customs duty, which is fine. But UPS charged me almost 20 euros for their "handling fee."

So, having paid about 54 euros to Oud Attar, I then had to pay over 60% of that again.

I ended up paying almost 90 euros for this in total.

10 April 2025
Unprompted review
Rated 1 out of 5 stars

Refuse refunds

I sent back an unopened, unused order and it's been a NIGHTMARE trying to get a refund. They ignore emails, say they've refunded, only to say they'll do it WEEKS later. Avoid this company like the plague! Awful business practice if you need assistance or money back on returns! They've since blocked me on social media too!

23 April 2025
Unprompted review
Rated 1 out of 5 stars

I opened my letter !!!! ADVERTISED AS A MYSTERY BOX !!! INSIDE HALF A VAPE !! IM TOTALY CONFUSED TO WHY!!! NO CONNECTIONS TO “”OUD”

I opened my letter !!!!!

NOT a Mystery Box 📦 As described, Only to find a device which is a mini vape device which has half of it missing !!!!!!!

I immediately emailed Oud Attaronly to be told nothing about an apology or sending out an actual #OudAttar product !! Even a Oud even a 2ML Oud which are worth nothing , and would be a goodwill gesture and to cover the cost of Postage & package too Of What I Actually Paid For !!!📦 <~~~ This Is A BOX emoji !!!! Which you are false advertising to rob disabled customers like me who are vulnerable!!!

Please respect me and reply to my email & here for everyone to see a real customers experience and NOT a FAKE review like you have on your website/ #Facebook page !!!!
Basically In Breach Of:

Sales Of Goods Act
Consumers Rights Act
Mis-sold / Fraud / Theft … Etc

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I await your reply here immediately please!

Many Thanks.

16 April 2025
Unprompted review
Rated 1 out of 5 stars

I’m very appalled and sad

Well,
It’s very surprising to me as I ordered 2weeks ago and yet my order hasn’t been delivered to me apparently cause they got the address wrong when I gave specific detail about my address for it to be delivered
Also, I emailed them many times about my order if they were to re-deliver my order but they didn’t even reply to even one of my emails
How sad…
I would love it if the company actually reply’s to my urgent messages and re-deliver my order
Many thanks

28 March 2025
Unprompted review

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