I’d give opus virtual 4 out of 5 stars. My experience has been solid overall professional setup, reliable service, and a smooth onboarding process. There’s a little room for improvement in certain are... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am new to Opus. Introduced through @itscoachk who specializes in Grant Funding Education where her community learns the process of how to access Grant Funding. This is where I found Opus because she... See more
Company replied
It was really smooth and effortless. The ladies I spoke to from the office in Florida, were super helpful. They made a very stressless stress, free and painless, any issues I had, we're handled very,... See more
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I needed text messaging added to my existing number. I called Opus VO and got Samantha on the phone, and she was very kind, polite and knew exactly how to help me. She patiently talked me through how... See more
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4.3
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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Quick response.
18 October 2024
Reply from Opus Virtual Offices
Thank you for your feedback! We're pleased to hear that our team was able to respond quickly. If you need further assistance, please don't hesitate to reach out!
Great customer service every time I've…
Great customer service every time I've reached out to Opus for any questions or concerns of mine. Really grateful to have such wonderful support to help me reach my business goals as customer service is at the heart of all businesses.
19 October 2024
Reply from Opus Virtual Offices
We’re thrilled to know that our customer service team has provided the support you need every time you've reached out. It’s wonderful to hear that we’ve been able to contribute positively to your business journey, as we truly believe customer service is the foundation of any successful business. We’re grateful for your kind words and look forward to continuing to support you in reaching your goals!
High-Risk Address Issues with Opus Virtual Offices
I had high hopes for Opus Virtual Offices, but my experience has been disappointing. The address provided was flagged as high-risk, making it unusable for essential registrations like DOT and UEI. This has caused significant delays and additional costs for my business. I expected a reputable, low-risk business address, but unfortunately, this service did not meet my needs. I recommend that Opus improve transparency about address reputations to help businesses avoid similar issues.
19 October 2024
Reply from Opus Virtual Offices
Thank you for your great review!
Awesomeness!
Awesomeness!! Everyone is so helpful and informative. Thank you so much. This is such a great help to me, and my business.
4 October 2024
Reply from Opus Virtual Offices
Thank you for the awesome feedback! We're thrilled to hear that our team's support has been helpful and informative for you and your business. Knowing we’ve made a positive impact means a lot to us.
It was easy to set up and very straight…
It was easy to set up and very straight forward. I also appreciate the additional instructions on setting up the business page.
3 October 2024
Reply from Opus Virtual Offices
We're pleased to hear that the setup process was easy and straightforward for you. It's great to know that the additional instructions for setting up your business page were helpful as well.
A Painless Process
Opus verified my identity. It was a painless process. It helped give me confidence. In effect it enhanced my credibility and legitimacy as a business owner or operator.
2 October 2024
Reply from Opus Virtual Offices
Thank you for sharing your experience! We're glad to hear that the identity verification process with Opus was smooth and painless, and that it helped boost your confidence and credibility as a business owner. It's great to know that we could assist in enhancing your legitimacy.
In 2024 by far the worst experience
In 2024 by far the worst experience. We contacted the Florida location, requested services. Since I am out of country and is not available to sign third party notary documents. Customer service told me that the notary documents must be signed before services can take effect and since I am out of country, they will cancel my order and I should contact them once I am back home. TO MY SHOCKING SURPRISE, OPUS MADE SEVERAL ATTEMPTS TO COLLECT PAYMENTS FOR SERVICES THEY NEVER PROVIDED….THIS IS UNACCEPTABLE, THEY ARE NOT RESPONDING TO ALL THE EMAILS SENT TO THEIR OFFICE , THEY ARE IGNORING THOSE EMAIL AND CONSTANTLY GOING INTO MY BANK ACCOUNT FOR PAYMENT. I WOULD NEVER DO BUSINESS WITH THEM.
3 September 2024
Unprompted review
The staff asked me questions that…
The staff asked me questions that facilitated my decision on what services I needed. Thank you
3 October 2024
Reply from Opus Virtual Offices
We're glad to hear that our team was able to guide you through the decision-making process and help you find the right services for your needs. Providing personalized support is something we strive for, and it’s wonderful to know we made a difference.
Affordable Solutions for a Professional Business Edge
I can’t recommend Opus Virtual Offices enough! Their reasonably priced products and services have truly given my business the professional edge I needed. From their top-notch virtual office setups to the seamless communication tools, everything is designed to enhance efficiency and create a polished, professional image. The convenience of having a dedicated business address and live receptionist services without the high overhead costs has been a game-changer. If you’re looking for an affordable and reliable virtual office solution, Opus is the way to go!
26 September 2024
Reply from Opus Virtual Offices
Thank you so much for your great review! We are thrilled to hear that our services have provided the professional edge your business needed. At Opus Virtual Offices, we’re committed to offering affordable and reliable solutions to help businesses enhance their efficiency and image. It's great to know that our virtual office setups and live receptionist services have been a game changer for you. We truly appreciate your recommendation and look forward to continuing to support your business growth.
What I like the most is that opus is…
What I like the most is that opus is the customers service. I don't have any problems, but if I have a question or problems blogging into my account, someone is always happy. And willing to help.
17 October 2024
Reply from Opus Virtual Offices
Thank you for sharing your experience! We're so glad to hear that our customer service stands out to you. Our team is always ready to assist with any questions or concerns, and it's great to know that you've had such positive interactions.
Opus Excellence
The process was extremely easy and convenient! I thoroughly enjoy all the services provided by Opus which has made starting my business effortless. I recommend them to anyone looking for a virtual office search no further, OPUS has all that you need.
23 September 2024
Reply from Opus Virtual Offices
Thank you so much for your review Jeremy! We're delighted to hear that you've enjoyed the services we provide and that Opus has made starting your business effortless. Your recommendation means the world to us, and we’re glad we could be a part of your success.
Reply from Opus Virtual Offices
We're glad to hear that you found the process smooth and straightforward, including the notarized forms. Making things easy for our clients is always our goal!
The process was easy and convenient
The process was easy and convenient. Knowledgable people put together an amazing platform for any small business.
21 September 2024
Reply from Opus Virtual Offices
We’re so glad to hear that you found the process easy and convenient. Our team works hard to create a platform that truly supports small businesses, and we’re thrilled that it met your expectations.
Great Customer Service!!
Their customer service was wonderful! I was having problem with turning on my service & everyone was very attentive & check back with me to make sure everything was OK.. Definitely will recommend them!!
1 October 2024
Reply from Opus Virtual Offices
Thank you so much for your review Yowanda! We’re thrilled to hear that our team was able to assist you and provide the attentive service you deserved. Ensuring everything is running smoothly for our customers is a top priority for us. We truly appreciate your recommendation!
Reply from Opus Virtual Offices
Thank you for your great review! We're glad you found our team friendly and helpful!
Reply from Opus Virtual Offices
Thank you for your great review! We're so happy you found us friendly and helpful!
Everything was simple
Everything was simple, smoothe and one stop shop. Just Awesome
25 September 2024
Reply from Opus Virtual Offices
Thank you Rhonda for your review! We're glad you found the sign up process easy!
Reply from Opus Virtual Offices
Thank you for your review! We're glad to hear that you found the sign up process easy!
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