Avoid this company. In a period when interest rates are falling and the cost of borrowing cheaper, this company takes it upon itself to raise interest rates, significantly, £0.28p per every... See more
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See what reviewers are saying
I called customer service as I lost my job and couldn’t afford to pay the monthly direct debit and everyone I spoke to was lovely! In the end I’ve been offered a holiday which will prevent me from bei... See more
Company replied
Always kept account up to scratch and never used full amount...today credit limit reduced as they told me I didn’t need my credit limit so high..what an excuse, so if you are a good payer you get pena... See more
Company replied
Great credit card with no problem transactions, easy secure website to follow transactions and payments plus the same can be said for the mobile app. Easy to contact support should a query arise, o... See more
Company details
Information provided by various external sources
One card for all your credit essentials. Move cash into your bank account with Money Transfers (Fees and Terms apply)
Contact info
opus Customer Services PO Box 171, S98 1JS, Sheffield, United Kingdom
- 0333 414 1077
- www.opuscard.co.uk
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Avoid if you don't like interest hikes when base rates are falling..
Avoid this company.
In a period when interest rates are falling and the cost of borrowing cheaper, this company takes it upon itself to raise interest rates, significantly, £0.28p per every £100 of balance (that's just on purchases), citing rationale like 'risk' and one or two other ridiculous adjectives. This is after increasing my credit limit by £1200 FOUR months ago.
I have a clear credit file, no missed payments on any credit agreement and earn a significant salary, which Opus know about from when I opened the account.
I've closed the account and won't go near this company or it's associated 'brands' again.
If you had any sense you wouldn't either.
*There will be some ridiculous comment from them in response to this no doubt, 'please let us look into your matter', 'our dedicated customer support team are available to discuss .'...etc etc. Save it.
Shocking tactics and a clear attempt to penalise customers who pay on time, every time.
Utterly disappointed
I ve a customar of Opus for 20years,didnt need anything and that was OK... Apart from a low and not increasing credit..
A month ago I got scammed. And what did I find?... Shockingly bad service, unreliable staff on the side of the phone...
The first guy from the frauds said
"not to worry, I will block the card, send you a new one".... And I waited... Waited for 3weeks...no card. Gave them a call... No card issued, my account not blocked and the scammer happily continued scamming me out of another £500.
And the response..
It is not fraud, apparently I agreed with the transaction, they will not return my money and not even apology for not blocking my card when it was supposed to be.
I am done with them. And you should too...
Disgrace Opus!
Great credit card with no problem…
Great credit card with no problem transactions, easy secure website to follow transactions and payments plus the same can be said for the mobile app.
Easy to contact support should a query arise, or for information.
Have used this card regularly for 7 years without a problem.
Thoroughly recommended.
Nice credit card easily get applied and…
Nice credit card easily get applied and get in only 3 days
😀😀😀😀😀😀😀😀😀😀😀
Great card
Great card, excellent provider. I look forward to further business with newday
It's a great card had no problems only…
It's a great card had no problems only issue I have is payment date was out of my control if I could would change it to 1st/2nd of the month when get paid that way could pay more of
Love opus the card is so easy to use…
Love opus the card is so easy to use and the app is great customer service is brilliant also thanks would definitely recommend ☺️☺️☺️
Very quick,easy and helpful
Good customer service care,
great service
Very good service
Right.
Right.
What the hill is different between aqua card and opus card.
I have both card and aqua has increase my limit every 3 months and I been with them over a years with 5800 limit. But with stupid opus been with over 7 months or more I think and I am stuck 1500 thousned. I ranged them and talk to them numerous time and still no news of credit limit increase.
So my experience has been with this. So I've decided if they don't give me a good increase then I ain't using a card and I will not make anymore payment to opus card. So people if you want a good card it card use aqua card as they are the best for credit building and they give you a good credit limit. I hope the manger will see this as I am so disappointed.!!!
Love opus so easy to use and so simple…
Love opus so easy to use and so simple to make payment
I am very happy with opus credit card
I am very happy with opus credit card. The app is great. I recommend to everyone. Thanks.
Opus credit cards are a caring card…
Opus credit cards are a caring card company , they are totally professional yet very helpful and sympatico , I would recommend OPUS cards to anyone , I love them , keep on keeping on OPUS , Glenn Mitchell with gratitude ..
I was recommended to you by a friend…
I was recommended to you by a friend and you every thing and more the things she a said. So happy I joined you.
Kind Regards
Sonia Reading
dealt with them for 10 years ,,,would…
dealt with them for 10 years ,,,would not recommend ..despite full information they keep losing payments [ and we have proof of the payment ...leading to lots of extra work and stress ....avoid
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