A huge shout-out to Optery and their whole team! Your service is amazing: fast, professional, and thorough. I also want to acknowledge Optery for expanding services to South Africa, Australia... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Since joining Optery, my robo calls have stopped. I ws getting six to ten a day, every day. Once subscribed, they have stopped. Been over six months. Money well spent. The amount of web sites that lis... See more
Company replied
Optery saved me tons of time! Removing one's information from the internet is a huge task and Optery does a great job. They even provide the proof of their success via screen shots of before and aft... See more
Company replied
So far, after a few months, I've seen good success. I've seen a significant reduction in search returns and my footprint. The process takes time and is not a One-and-done because companies continue to... See more
Company replied
Company details
Written by the company
With Optery, you can remove yourself from hundreds of data brokers that are posting and selling your home address, phone number, email and other private information on the internet. Optery serves both consumers and businesses. Optery was awarded "Editors' Choice" by PCMag.com as the most outstanding product in its category for three years in a row in 2022, 2023, and 2024, and Fast Company awarded Optery the "Next Big Things in Tech" for Security and Privacy in 2023. Optery prevents phishing and social engineering, identity theft and fraud, online stalking and harassment, doxxing, and prevents people's private information from showing up in Google search results. Anyone can create a free account to receive a personalized Exposure Report with live screenshots summarizing where your information is being posted and sold online. Optery then provides free tools for self-service removals, or you can upgrade to a paid plan, and Optery will remove the profiles for you. If you have any concerns regarding your Optery account, please send us an email at support@optery.com we'll work hard to resolve your concerns right away.
Contact info
6150 Center St #121, 94517, Clayton, United States
- support@optery.com
- www.optery.com
4.1
Great
218 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Optery was very professional and helpful!
Optery was very professional and provided me periodic updates on the progress on the removal of my information on sites. I started to receive less unwanted outside communication from unknown sources as more of my information was being removed from sites by Optery. I really appreciate their working hard to help me not have my information out for anyone to obtain.
6 March 2026
Unprompted review
Reply from Optery
Thank you for taking the time to share your experience. It's great to hear that you've started to notice a decrease in unwanted contact as those removals have progressed.
We appreciate your trust in Optery and your thoughtful feedback. If you ever have questions or need assistance, feel free to reach us anytime at support@optery.com
.
Optery didn't delete my husbands data and continues to solicit me and won't stop
Optery didn't remove my husband's data, even though I paid for a family plan, this went on for 3 months. It took me a lot of time and frustration to sort this out. One customer service rep wanted me to pay more, then another rep found that my husband had been paid for. I found a much better site called Delete Me that gives you a customer service phone number, easy to sign up, and a trusted site for over 10 years with top reviews. 2 weeks later Optery continues to send me ads after being assured I am off their mailing list.
2 March 2026
Unprompted review
Reply from Optery
Thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced. That’s not the experience we want our customers to have.
We’ve received your contact information through Trustpilot and will be reaching out to you directly to review your account and discuss the details of what happened. Our goal is to make sure everything is properly addressed and clarified.
We appreciate you bringing this to our attention and the opportunity to follow up with you directly.
it says a lot of data is deleted but…
it says a lot of data is deleted but were 9 months in since signing up and a google search of my name and town and basically reveals my name, age, house pics, address, cell phone number, and friends and family (and all of their info too) are there, first and second link from a simple google search. its ridiculous.
27 February 2026
Unprompted review
Reply from Optery
Thank you for sharing your feedback. We understand your concern and want to dig into why you are still seeing online exposures.
Could you please email us at support@optery.com or respond to the contact information request we just sent via Trustpilot? That will help us verify your account and troubleshoot.
We appreciate you bringing this to our attention and the opportunity to address this properly. Our escalation team has been notified and will be on the lookout for a response from you to prioritize your case.
A healthy skeptic review
I tested the waters of Optery for several months before reviewing them. The verdict? They have very impressive data scrubbing services. I give them a 4 out of 5 cause NOTHING's perfect. But within 3 months, they've scrubbed my data from over a couple hundred data broker sites.
Not only that, but they email you monthly progress reports of the specific sites that your data's been removed from. You receive a before and after screenshot chart. You can easily proof their statements with a simple search engine check of your name. I chose the Ultimate package at sign up for maximum effect.
Obviously, many people have common full names. When you sign up, you can list a history of addresses, numbers, and household residents to be as precise as possible when they scrub the data. So far so great! Give them at least 90 days to work for a maximum effect.
24 February 2026
Unprompted review
Reply from Optery
Thank you so much for taking the time to share such a thoughtful and detailed review. We really appreciate your honest and balanced perspective.
We truly appreciate your trust in Optery and your recommendation. If you ever need anything feel free to reach out anytime at support@optery.com.
.
“Fast response time and excellent…
“Fast response time and excellent service. They thoroughly search for your personal information and remove it quickly without any hassle. The features are impressive, and the Ultimate subscription is absolutely worth it. Highly recommend!”
20 February 2026
Unprompted review
Reply from Optery
Thank you so much for your kind words and for sharing your experience.
Our team works hard to thoroughly identify and remove personal information from data broker sites, and it means a lot to know that you’re finding value in the features and your Ultimate subscription.
We truly appreciate your recommendation and your trust in Optery. If you ever need anything or have questions, our team is always here to help at support@optery.com.
I Discernment
I tried to go from a free account to a paid. Three times my payment was rejected due to 'incorrect addtess'. Everything was correct and the cards worked everywhere else. This could be a technical glitch..Either way. I won't go to a paid account with them
16 February 2026
Unprompted review
Reply from Optery
Thank you for sharing your feedback. We’re really sorry to hear about your experience trying to upgrade your account. That’s not the experience we want for our customers.
We’d like the opportunity to look into this more closely. We’ve requested your contact information through Trustpilot so we can locate your account and review what may have caused the payment rejection.
You can also email us directly at support@optery.com
with the email address associated with your account, and we’ll prioritize your case. We truly appreciate you flagging this and would welcome the chance to resolve it properly.
Best app ever
Well so far so good I'm glad that they're able to remove things that I could not do on my own so I thank you
16 February 2026
Unprompted review
Reply from Optery
Thank you so much for the great feedback. We’re really glad to hear things are going well and that we’ve been able to help remove information. That’s exactly what we’re here for.
If you ever need anything or have questions, please reach out to our customer support team at support@optery.com.
Optery is doing a great job
Optery is doing a great job, erasing my footprints on the web and important information. Recently to companies gave me a "complementary" scan. One came up with only two results. One of the two was my ex. The other came up with 3 and I opted out with one.
15 February 2026
Unprompted review
Reply from Optery
Thanks for your review! We’re glad Optery is helping you take control of your info online. It’s great to hear you were able to review your scan results and opt out where needed.
We appreciate your support, and please reach out to us if you need any help!
very transparent process
1 February 2026
Unprompted review
Reply from Optery
Thank you so much for your feedback! We’re really happy to hear you found the process transparent. That’s exactly what we aim for. If you ever have suggestions on how we can make things even clearer or easier, we’re always open to hearing them. We appreciate you taking the time to share your experience.
When I was looking for another company…
When I was looking for another company to do the hard work "Optery" came up in my search !
I am glad to be with the Team at OPTERY and thay have my back !... With a month by month
update that keeps me in the know. Professional
service above the rest I trust the team at OPTERY to get the BEST outcome to remove my
data and give me back my "privacy".
12 February 2026
Unprompted review
Reply from Optery
Thanks so much for sharing your feedback! We’re so glad to hear you feel supported and kept in the loop along the way.
We’re excited to keep working with you and make sure you get the best results! And of course, please feel free to reach out to our customer support anytime if you need anything or have any questions.
Waste of money!
Waste of money. There is no way to verify that the actions they claim to take have actually been taken. I saw little to no apparent progress in 6 month's time, other than my account being charged right on time. They also charged me on the day of the new period after I had already cancelled and received confirmation weeks before. The dashboard looks fancy like they are doing all kinds of stuff, but it has not changed in months. My guess is the companies that are selling people's information are much smarter and more diligent than Optery is. They will never stop and Optery is no help.
11 February 2026
Unprompted review
Reply from Optery
Thank you for sharing your feedback. We're really sorry to hear this has been frustrating. That's not the experience we want for our customers.
We've requested your contact information through Trustpilot so we can locate your account and review everything carefully. We would like to 1) dig into your account to confirm your opt out progress across data brokers 2) address your billing concern. You can also email us directly at support@optery.com with the email address on your account, and we'll prioritize your case.
We take feedback like this seriously and would appreciate the opportunity to review your account and address your concerns properly.
Good so far. Necessary evil.
So far, after a few months, I've seen good success. I've seen a significant reduction in search returns and my footprint. The process takes time and is not a One-and-done because companies continue to sell or to transfer your information ... It takes maintenance, not a "bandaid" ... bandaids fall off. I'm convinced this is just one of many things we need to do to protect our families and assets.
1 February 2026
Unprompted review
Reply from Optery
Thank you for sharing your experience. You’re absolutely right that data removal takes time and ongoing effort, since information is often resold and reposted. We’re glad to hear you’re already seeing a reduction in your online footprint, and we appreciate you trusting us as part of your long-term privacy protection.
Don't hesitate to reach out if you have any questions.
Great Service
Easy to use and understand, evidence of the work is accessible, and they deliver consistent results. 10/10
27 January 2026
Unprompted review
Reply from Optery
Thank you so much for the 10/10 rating. We’re really glad to hear that you find Optery easy to use and that the work and results are clear and consistent for you.
If you ever have questions or need assistance, please feel free to reach out to us at support@optery.com.
Good company.
It is a good company that gives good info to clients. Keep up the good work!
9 January 2026
Unprompted review
Reply from Optery
Thank you for the great feedback. We really appreciate you taking the time to share this and we’re glad the information has been helpful. We’ll keep doing our best.
Please don’t hesitate to reach out to support@optery.com if you need more information.
Excellent service and feedback
Excellent service and feedback. I highly recommend.
7 January 2026
Unprompted review
Reply from Optery
Thank you for your feedback. We’re glad to hear you had a positive experience and truly appreciate your recommendation.
Please let us know if you have any questions.
Incredible how you can "clean-up" the…
Incredible how you can "clean-up" the internet from the "junk" and trails on our lives. I've been using Optery several months; I won't ever be without you.
31 December 2025
Unprompted review
Reply from Optery
Thank you so much for the great feedback. Helping clean up the internet noise and reduce those digital trails is exactly what Optery is here to do, and we’re glad it’s been useful for you. We appreciate you being with us and we’ve got your back.
Let us know if you need more information.
They alert me constantly
I believe that they continually alert me to all the data brokers. They're very thorough and they've been excellent source of removing information that is fractured and inaccurate.
22 December 2025
Unprompted review
Reply from Optery
Thank you for sharing your feedback. We’re glad to hear the alerts have been helpful. Many listings contain fragmented or inaccurate information, and our focus is to find those and work on removing them over time. Since data brokers often repost information, ongoing monitoring and alerts are an important part of keeping your exposure as low as possible.
If you’d like more details about your alerts or removals, please feel free to reach out to our support team at support@optery.com
Not Happy with Results
I can’t say I am happy with their service I did a family service plan and only do I get a lot of junk mail still, I google myself and see my name everywhere and all my info. I am into my 2nd year with their service and if I see no improvement I will change next year.
16 December 2025
Unprompted review
Reply from Optery
Thank you for sharing your experience. We understand how frustrating it can be to continue receiving junk mail and to still see your name and information appear in Google search results, especially after being on a family plan for some time.
When we help customers with data removals from data broker sites, our goal is to reduce online exposure and limit sources of spam and unwanted contact. However, removals are not instant. Data brokers frequently republish information, and changes reflected in Google search results can take additional time to update. In some cases, certain information may also fall outside the scope of what Optery is able to remove.
We’d like to review your account directly to better understand your current exposure and ensure removals are progressing as expected for you and your family members. We’ve requested your contact information through Trustpilot so we can confirm your account details. Once received, our escalation team will prioritize your case and follow up with a detailed review.
You may also reach us anytime at support@optery.com. We appreciate your feedback and the opportunity to address your concerns.
Optery is an excellent company that…
Optery is an excellent company that excels in keeping my data out of data brokers' hands. They also provide exceptional customer service when you have a question and respond quickly. They will also prorate your charges if you downgrade or upgrade during the cycle. They consistently keep me under 10% exposed online, which is very good because it’s a constant fight to keep your data private. Once one data broker has your data, it’s shared again with others. I am pleased with the 3 years I have used them, and I also added a family member to receive a discount.
15 December 2025
Unprompted review
Reply from Optery
We truly appreciate you taking the time to share such thoughtful feedback.
Keeping your exposure low and your data out of data brokers’ hands is exactly what we aim to do. We’re also glad our support team has been responsive and helpful whenever you had questions, and that the flexibility around plan changes has been useful.
If you ever need more information or assistance, you can always reach out to us at support@optery.com.
Security at last.
I left Optery for a few months thinking that it didn't matter. However, once your connected, whether on the plan or not they just keep letting you know of your standing concerning parasites . And so I decided to commit myself to renewing my plan with no regrets, and allow myself to relax into their all knowing skills. I trust Optery. They are committed to me as I am now committed them. It's the right choice and it gives me the freedom to know that I am well taken care of.😉☺️🙋
8 December 2025
Unprompted review
Reply from Optery
Thank you so much for sharing this. We really appreciate your trust and your thoughtful words.
Protecting your privacy is an ongoing process, and staying informed about your exposure is an important part of that. We’re glad you chose to continue with Optery and feel confident in the protection we provide.
Our team remains committed to monitoring your data and taking action where needed, so you can have peace of mind knowing you’re being looked after. If you ever have questions or need help, please feel free to reach out to our support team at any time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.