Oodle Car Finance Reviews 

20,268
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 4,629 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and helpful staff, noting how straightforward and stress-free the entire process is. Many people highlight the efficiency and speed, with processes often completed quickly, sometimes within a day or two. The customer service is frequently described as excellent, with agents being professional, patient, and supportive. Reviewers appreciate the user-friendly experience, making complex procedures easy to understand and navigate. Many found the company went out of its way to help secure suitable deals, without pressure. Overall, customers are very satisfied and highly recommend the company for its reliable and efficient approach.

What people talk about most

Service

Customers had positive experiences with service, describing the process as smooth, professional, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, professionalism, and... See more

User experience

Users describe positive interactions with user experience, highlighting the ease, professionalism, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting friendly, professional,... See more

Response time

Reviewers mention positive feedback about response time, with many highlighting the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got my new car with the funding from Oodle Car Finance, and I couldn't be happier with the whole experience. They were absolutely brilliant and helped me every step right up until I collected my car... See more

Rated 5 out of 5 stars

Clear, concise and open informative communication. I knew exactly what I was going to sign up for (fees, plan etc). Whole process, including all verification checks took less than 2 days - and from th... See more

Rated 5 out of 5 stars

Excellent service, I've been looking for a van for a couple of years and the journey was difficult. This company did not mess about who got me setup in a day and to say what an outstanding company... See more

Rated 5 out of 5 stars

Absolutely fabulous didn’t waste time. Give you a decision in minutes followed on through absolute great didn’t mess around with a lot of awkward questions did the job just what you need?


Company details

  1. Car Finance and Loan Company
  2. Non-Bank Financial Service

Written by the company

Now our happy car-buying customers enjoy clever, seamless search and payment terms that suit their lifestyle. Dealers love us too. We send them Oodlers keen to drive away in a car that’s on the forecourt, with finance that’s already good to go.

Oodle Car Finance

Written by the company

Car buying confidence at every step
We've already helped over 150,000 customers get the best car for their budget, and we're over the moon to be rated five stars on Trustpilot.

Contact info

4.8

Excellent

TrustScore 5 out of 5

20K reviews

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4.8

All reviews

(20,268)

4,451 reviews in the last 12 months

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Rated 1 out of 5 stars

The worst finance company I have ever…

The worst finance company I have ever dealt with.
I bought a car that developed a fault within just a few weeks, yet the finance company refused to accept any responsibility. I was without a vehicle for four months and continued making my monthly payments throughout that time.
They allowed me to miss one payment as a “gesture of goodwill”, but they are now demanding that payment back, while still refusing to acknowledge the inconvenience, financial loss and stress this situation caused.
During this period, I also lost my mother and had no means of transport while the car was being repaired. Despite repeatedly contacting them by phone and email, I received very little support and felt that responsibility was constantly being passed elsewhere.
Although I purchased the vehicle through a dealership, my finance agreement was with the finance company, and I expected them to properly investigate and assist with a faulty vehicle. In the end, I had to pay for the repairs myself.
Thankfully, the car is now fixed, and I am in the process of moving to another finance provider. I have also referred the matter to the Financial Ombudsman Service.
Based on my experience, I would strongly advise others to avoid this company.

17 August 2025
Rated 5 out of 5 stars

Made my whole experience in getting a…

Made my whole experience in getting a loan for a car amazing. Little worried going to take forever. But it was all done in less than 24 hrs. How’s that possible !! Cameron from zuto was on the ball, found my car. Negotiatied on my behalf. Sitting in my car all in 2 days. Thankyou. Keep up the good work. Will use again.

13 July 2026
Rated 4 out of 5 stars

Mixed opinions

+ Their service is decent. They guided me a car that suits my needs.

- There was a miscommunication regarding my addres situation, which ended up me wasting a couple hours not being able to get the purchased vehicle on that same day.

+ I would say they were very helpful in helping me sorting out the matter and one of their staff also wasn't happy with the delay that occurred, so she ended up reporting the matter, which I do appreciate.

They even went above and beyond by getting my new car cleaned before I start using it, and they topped my the fuel (only up to half way though)

Overall, they are a very helpful team that needs to work on communicating with one another

12 July 2026

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