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Oodle Car Finance Reviews 

20,159
•
TrustScore 5 out of 5

4.8

Car Finance and Loan Company
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Review summary

Created with AI, based on recent reviews

Looking at 4,673 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and friendly demeanor. The user experience is frequently described as smooth, straightforward, and easy, with many appreciating the quick and efficient process for securing finance. Reviewers are particularly impressed with the fast response times, often noting that applications were processed and completed very quickly, sometimes within a day. However, some people mentioned issues with customer service, experiencing long hold times, unprofessional interactions, and a lack of proper communication or note-taking. A few other people also felt that their complaints were not fairly investigated, especially concerning recurring vehicle faults and the consideration of provided evidence.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the efficiency and speed of the process, with... See more

Staff

Customers had positive experiences with staff, frequently describing them as friendly, helpful, and... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, polite, and... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got my new car with the funding from Oodle Car Finance, and I couldn't be happier with the whole experience. They were absolutely brilliant and helped me every step right up until I collected my car... See more

Rated 5 out of 5 stars

Excellent service, I've been looking for a van for a couple of years and the journey was difficult. This company did not mess about who got me setup in a day and to say what an outstanding company... See more

Rated 5 out of 5 stars

Clear, concise and open informative communication. I knew exactly what I was going to sign up for (fees, plan etc). Whole process, including all verification checks took less than 2 days - and from th... See more

Rated 5 out of 5 stars

Absolutely fabulous didn’t waste time. Give you a decision in minutes followed on through absolute great didn’t mess around with a lot of awkward questions did the job just what you need?

Company details

  1. Car Finance and Loan Company
  2. Non-Bank Financial Service

Written by the company

Now our happy car-buying customers enjoy clever, seamless search and payment terms that suit their lifestyle. Dealers love us too. We send them Oodlers keen to drive away in a car that’s on the forecourt, with finance that’s already good to go.

Oodle Car Finance

Written by the company

Car buying confidence at every step
We've already helped over 150,000 customers get the best car for their budget, and we're over the moon to be rated five stars on Trustpilot.

Contact info

4.8

Excellent

TrustScore 5 out of 5

20K reviews

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4.8

All reviews

(20,159)

4,339 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good service

Was happy with rge service and the communication .it didn't take years for the approval of my car finance

5 July 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful experience

Dreadful experience

25 June 2026
Oodle Car Finance logo

Reply from Oodle Car Finance

Hi Kenneth,

We’re sorry to hear your experience wasn’t the best. We appreciate your feedback and will use it to help improve our service.

If you’d like us to look into anything further, please contact us directly with your details.

Thanks, Chris

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