Office for National Statistics Reviews 

Appalling behaviour by your bullying operative. Turned up at my gate, whilst my daughter and I were having a private conversation, loomed over us, and said I want to know why you haven't filled out your form, I said it was optional wasn't it, I chose not too. The man called Richard said you don't need £50 whilst looking me up and down. I said no I don't want £50 for filling out a form thanks, he again said why? Quite menacingly. Then walked away saying I wish I could turn down £50 willy billy, that's more than I get for coming here. I told him he was rude and to leave.

If you want forms filled out so you can know more about the way people are living nowadays may I suggest that using bullyboy tactics and sending blokes round that look like a bailiff is not the best way to get people to help your company learn how people live!!!

Also it's not really £50 it's a voucher that most people as I'm sure your company knows don't tend to use before the end of date because the voucher is not for essential items that people necessarily need!

You should be asked to opt in, not opt out. They send threatening letters saying if you don't answer the letter they will send someone to your door. Its disgusting, worse kind of salesman tactics.

They work they do is very important, but they are going about it the wrong way. If you want peoples help, don't threaten and harass them. Don't send "The men in black" to peoples door to frighten them into doing something they don't want to do. Please teach your staff to take no for an answer.

FOLLOW UP: The reply from ONS below just makes things worse. Its simply not true to say they come to your door to check you received the letter. That is a lie. Has anyone every heard of a company sending you a letter and then sending someone to your door to check you received it, that has never happened. Does anyone think the rep would come to your door and be told you did receive the letter then say thanks and walk away.
They act like the worst double glazing salesman you every met, truly disgusting horrible people. Instead of wasting their time replying to 1 star reviews they should be asking themselves why they have one of the lowest Trustpilot reviews in the word.

Sending aggressive bullies to home saying from Office of National Statistics. I had to threaten saying I am going to call police. Come next time I will call police for harassment. What a waste of tax payer money.

Whoever wrote this ridiculous survey needs firing! Poorly written, daft questions. What an absolute and utter waste of time. Poorly written junk. Keep your £10 voucher and cram it where the sun doesn't shine!!

After er receiving the invite my family completed the first form earlier this year and noted a voucher would be sent, nothing came.
Then months later another survey with promised voucher completed but nothing came so emailed and was told voucher coming, nothing came, is it a scam, I checked and doesn't appear to be just a waste of time.
I'm recommending people ignore it, I will be.
6/3/25 once again a letter to complete a survey, emailed a complaint and told them not to resend, it's a scam.

I have already done an ons business survey which as a small business owner trying to keep the business going is something i don't want to spend another 2yrs doing again it does feel like Haressment to have been chosen again!!!

The ONS have said they’ll reissue a £10 voucher that had expired.
Many thanks

Initially I was OK with supporting the ONS by completing surveys- always without payment. I’ve never been offered payment from them?
The last survey involved someone coming to my home, declining to takes shoes off then proceeding to get me to compete an extremely personal and upsetting survey. A lot of the questions were really intrusive and disturbing questions on sexual assault. There was no warning that this was what the survey would be about and with the representative of ONS sat in my home adding pressure to the situation it felt hard not to comply. I was left feeling violated and very distressed afterwards. I don’t know where this information has gone.
Afterwards I received numerous phone calls from a man trying to force me into further interviews. In addition I’ve had letters telling me I am being booked into a further interview in 9 months time. This is a deeply disturbing organisation and on reflection I’m contemplating discussing with my MP.

I completed survey, followed instructions and printed off £10 voucher, took it to shop, declined at the till as a scam.
So embarrassing in front of a queue. There was no number, no barcode, how are we supposed to use it?

Did a survey for the Office of National Statistics to get the £10 gift voucher. I got an Aldi voucher for it but was told at the till it would not work and was un cashable.

Very intrusive information, that could be used by someone for all kinds of scam purposes if it got into the wrong hands. I have no faith that this data would remain private so pulled out of completing the survey.

I used to receive several surveys per year. They now seem to arrive on a weekly basis, all which are legally required to be completed. For a small businesses it’s too much. I am trying to run a business in an incredibly tough business environment, without an overload of unnecessary surveys taking up hours of my time.

Voucher award survey, some people are just not interested.
Ignored the first letter as it is VOLUNTARY... Chaser trying to book an appointment...
Turned up at the house banging the door and looking through the windows.... Give it up, some people don't want to give all their personal details so leave them and send invites to others. Harassment!!!!!!

They came at my property demanding to come inside, they did asked me very personal questions about my income and how much spend , if I receive any benefits ,how much do I spend , everything .
Where do I come from , from which year I'm here, etc

Disgusting harassment and intimidation. Threatening me with court, a £2500 fine and a criminal record.

You can desecrate national monuments and live a life of crime. Yet you'll have a cleaner record than me if I don't complete a useless survey.

Imagine being a law abiding citizen and you can have a criminal record for not completing a survey. What a world we live in

Voucher strategy unnecessarily complex. I gave up and deleted £25 award email. I will not be taking oart in any further studies, take note. A waste of my time.

£50 in vouchers, for 40 mins of my time on the phone.

I've cashed both in (got £25 before the questionaire, and £25 after). I can confirm they are genuine.

The interview was on the phone and lasted 40 minutes. A friendly voice on the other end.

Just make sure you are talking to ONS, and not someone impersonating them. The easiest way to do this is to ring ONS directly, using the number on the website, and check you have indeed been signed up to a "study". They will also give you a pincode that the interviewer must know, to verify them when they ring.

Got sent a threatening letter stating if I didn't fill in the survey - I would receive a £2,500 fine.

The surveys unfortunately aren't active, so when you log in; there's no survey.

So the ONS are now giving small business owners impossible tasks via financial threat.

Called them and apparently 'thousands of business owners' have had this.

So - you log in and there is no survey - so you can't fill the survey in; so liable for a hefty fine!

Please tell me how this is ethical. I have had the worst rigmarole over this and it's actually made me ill.

How on God's earth a government organisation can be so unprofessional and unethical is beyond me.

Had to call and do it verbally - how many thousands of business owners are now facing this issue and becoming stressed over it.

Advice to the ONS - test your digital systems and make sure your digital visitors can actually complete the tasks before you threaten them with fines if they don't!

You could not actually make this up.

Shame on the ONS

The recent collaboration between the Office for National Statistics (ONS) and Glenigan has raised significant concerns within the construction data market. Glenigan's opaque practices and dubious track record cast a shadow over the reliability and integrity of the data they provide.

Their history of selling unsolicited leads and pressuring customers into auto-renewing subpar
sales/leads services is deeply troubling. Additionally, resorting to legal action against small companies over relatively minor amounts further tarnishes their reputation.

The fact that Glenigan's true value in the industry remains elusive to many, coupled with the multitude of complaints against them visible on their Google business profile, underscores the severity of the issue. This partnership with ONS could potentially compromise the accuracy and credibility of vital statistical data, impacting various stakeholders within the construction industry.

In light of these concerns, it is imperative for ONS to reassess their collaboration with Glenigan and prioritize partnerships with entities that uphold transparency, integrity, and ethical business practices. Failure to do so risks undermining the trust in crucial statistical data and could have far-reaching implications for decision-making processes within the construction sector.

We're currently taking part in the latest round of the ONS shapestudy, having just completed the third survey I can't complain. Yes, it is tedious answering the same questions over and over again, but in return we get a £10 voucher of our choice. Had no problems with previous vouchers so I'm happy.