One Education Reviews 

1,906
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 163 reviews, reviewers had a great experience with this company. People frequently highlight the exceptional support team, noting that staff members are always incredibly helpful, kind, and quick to resolve any questions or issues that arise during their studies. Consumers also deeply appreciate the well-structured courses and easy-to-use digital platforms, which make online learning extremely flexible, convenient, and entirely suitable for busy schedules. Some reviewers were not happy with unexpected additional certificate costs or experiencing frustrating delays when waiting for their completion documents. However, some people mentioned that certain course formats felt too dry, outdated, or difficult to navigate for specific individual learning requirements.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that courses are exceptionally... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of differing... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the responsive, kind, and helpful... See more

Staff

Customers had positive experiences with staff, highlighting helpful and friendly interactions across the... See more

Service

Clients share ambiguous opinions on service, with some experiencing great support while others feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to share my experience with One Education .I started my course not long ago ,from first day I get help and support and instructions I needed. Great team I received lots of help and suppo... See more

Company replied

Rated 5 out of 5 stars

One Education were absolutely brilliant in helping me pass my Level 2 Maths. Being dyslexic hasn’t been easy for me, but the course was really well laid out and easy to follow. The support and explana... See more

Company replied

Rated 5 out of 5 stars

Ive been using One Education for a fair few years doing different courses. Its a well worth site and i recommend it to anyone. ive cancel my subscription as finances are tight. Mark Ashton the man i... See more

Company replied

Rated 5 out of 5 stars

The CPD Professional Plumbing course is a good companion if you're new to Plumbing. Quite jargon but a good parnter for someone who is starting up I.e Plumber's Mate. David Fawehinmi

Company replied


Company details

  1. Educational Institution
  2. Training Centre
  3. Training School

Written by the company

One Education is a leading online learning platform offering flexible, affordable, and industry-recognised courses designed to help learners build real-world skills and advance their careers. Whether you are starting with no experience and want to gain job-ready skills, a professional looking to upskill, a blue-collar worker aiming to increase earning potential, an aspiring entrepreneur building a business, or an educator improving teaching methods, One Education provides the right learning pathway for every goal. With a library of 5,000+ online courses, learners can study at their own pace, anytime and anywhere. We have helped over 2 million learners worldwide gain valuable skills, professional certifications, and practical knowledge that have supported career growth, improved employability, and helped many secure their dream jobs. Our courses are designed to suit different learning styles and career needs. Each course includes engaging video and audio lectures, downloadable study materials, interactive assessments, and practice exercises to ensure an effective and comprehensive learning experience. Maintaining high-quality standards, our courses are accredited by CPD Quality Standards and the Quality Licence Scheme (QLS), and are endorsed by ATHE, NCFE, and PeopleCert. We are also members of the British Safety Council, RoSPA, and UKRLP, ensuring trusted, globally recognised training you can rely on. One Education is committed to making high-quality education accessible to everyone and helping learners achieve success in their personal and professional lives.

Our Accreditations and Memberships

Written by the company

Our courses are accredited by CPD Quality Standards and the Quality Licence Scheme (QLS), and are endorsed by ATHE, NCFE, and PeopleCert. We are also members of the British Safety Council, RoSPA, and UKRLP, ensuring trusted and recognised learning standards.

Contact info

Promotion box for One Education

Upgrade Your Skills!

Any course for £8.50 – Use code TREAT8 at checkout.

4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.2

All reviews

(1,906)

157 reviews in the last 12 months

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Rated 1 out of 5 stars

I purchased a LSA and SENCO course…

I purchased a LSA and SENCO course package, you're given video modules followed by reading modules and then final exams. I found the LSA course incredibly deficit minded, the SEN module was pretty hard to get through and didn't feel very neuro-affirming. I got to the end, passed the final exam only to find out if I want a certificate for this (even just a digital pdf) I need to pay £10 on top of the course fee and if I want printed and accredited the costs go up to £100's. Paying for the course, completing and passing the course should entitle you to at least a downloadable certificate.

16 May 2026
Unprompted review
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Reply from One Education

Dear Bethany,

Thank you for your feedback. We understand your concerns regarding the Learning Support Assistant (LSA) and SENCO courses and appreciate you sharing your experience.

One Education designs these courses to provide foundational knowledge through video lessons, reading materials, and assessments to support different learning styles. Your comments regarding the course approach, terminology, and learning experience have been noted and will be shared with the relevant course development team for review and improvement.

One Education also offers flexible certification options, and certificate fees are outlined separately during the purchase process. QLS course certifications are priced according to their qualification level and accreditation type, which is why the costs may vary. We also provide free CPD certificates on selected courses.

Update: We requested additional information to better understand and investigate your concerns, but we have not yet received a response. Once we receive the requested details, our team will be happy to review the matter further and provide any necessary assistance.

Regards,
Team One Education

Rated 1 out of 5 stars

Stay clear

I have purchased a course, registered on the website and come to redeem the code to find out that there is an issue. I can reset my password but still can’t get in or redeem voucher code. My facility to call, going to voicemail, tried online messaging which apparently is off and have emailed, appalling service

12 May 2026
Unprompted review
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Reply from One Education

Dear Kate,

Thank you for your feedback. We understand your concern regarding the difficulty accessing your account and redeeming the voucher code.

We have already sent you the login credentials and additional details accordingly via email. Please note that voucher codes expire after a certain period of time, so a new code may need to be generated for access. Please cooperate with our support team so we can assist you further and ensure access to your course.

One Education is committed to resolving learner concerns and providing a smooth learning experience.

Regards,
Team One Education

Rated 1 out of 5 stars

Terrible

I put the items I wanted in my basket and the actual charge was higher than all the numbers, including tax, added up to!
I tried using chat bot and after 50 attempts of being asked to tell it ‘one more time’ what the problem was, gave up and decided that they were not the provider for me!

8 May 2026
Unprompted review
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Reply from One Education

Dear Katie,

Thank you for your feedback. We understand your concern regarding the final price at checkout.

The difference you noticed is due to applicable taxes and regional charges that are added at the final stage of purchase based on the billing location and local regulations.

These charges are required by law in certain regions and are automatically applied at checkout to ensure compliance with local tax rules, and they are not always shown in the initial basket total but are applied before payment is completed.

We also understand your frustration with the chatbot experience, and your comments have been noted for improvement. One Education is continuously working to enhance both our platform and customer support services to provide a smoother experience for all users.

Regards,
Team One Education


Update: We requested additional information to investigate and resolve your query; however, we did not receive a response within the given timeframe. As a result, we were unable to proceed further with the investigation or provide a resolution. We remain available to assist should you wish to contact us with further details.

Rated 5 out of 5 stars

A great really easy course to follow

A great really easy course to follow. Very clear and the exercise files attached at the end were super useful.

7 May 2026
Unprompted review
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Reply from One Education

Dear Justine,

Thank you for your wonderful feedback. We’re delighted to hear that you found the course easy to follow, clear, and helpful.

We’re especially pleased that the exercise files were useful and supported your learning experience. One Education is committed to providing practical and easy-to-understand courses for all learners.

Regards,
Team One Education

Rated 5 out of 5 stars

Use all the time never had an issue all…

Use all the time never had an issue all course are affordable price

16 April 2026
One Education logo

Reply from One Education

Dear Rebecca,

Thank you for your feedback. We’re delighted to hear that you use the platform regularly and have never experienced any issues.

One Education is committed to providing affordable and accessible courses for learners, and we’re pleased to know you are enjoying the learning experience.

Regards,
Team One Education

Rated 5 out of 5 stars

One Education gave me what I needed in…

One Education gave me what I needed in the shortest time I could have imagined. I was simply wowed.

24 April 2026
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Reply from One Education

Dear Edwin,

Thank you for your wonderful feedback. We’re delighted to hear that One Education provided exactly what you needed in such a short time and that your experience was so positive.

One Education is committed to delivering efficient, high-quality learning experiences, and we’re pleased to know we could support your goals effectively. We wish you continued success in your learning journey.

Regards,
Team One Education

Rated 5 out of 5 stars

Top rated Grate course

Top rated Grate course

24 April 2026
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Reply from One Education

Dear Leroy,

Thank you for your feedback. We’re glad to hear that you consider it a top-rated course.

One Education truly appreciates your support and is pleased to know you enjoyed the learning experience. We look forward to supporting you in your future courses.

Regards,
Team One Education

Rated 5 out of 5 stars

Customer Care

1. The patience and listening skill behind the customer service representative.

2. The on time response and understand of the situation at hand from the customer representative

30 April 2026
Unprompted review
One Education logo

Reply from One Education

Dear Masauko,

Thank you for your feedback. We’re delighted to hear that you had a positive experience with our customer care team and appreciated their patience, listening skills, and timely responses.

One Education is committed to providing supportive and responsive customer service, ensuring that every learner receives the help they need. We’re pleased to know your experience reflected this.

Regards,
Team One Education

Rated 5 out of 5 stars

Easy to learn

30 April 2026
Unprompted review
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Reply from One Education

Dear Philip,

Thank you for your feedback. We’re glad to hear that you found the course easy to learn.

One Education is committed to providing simple and easy-to-follow learning experiences, and we’re pleased to support you in your learning journey.

Regards,
Team One Education

Rated 5 out of 5 stars

Great experience with One Education

Great experience with One Education. The Teaching Assistant Complete Course was well-structured and super helpful. Worth it for anyone wanting to become a TA.

28 April 2026
Unprompted review
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Reply from One Education

Dear Mimi,

Thank you for your wonderful feedback. We’re delighted to hear that you had a great experience with One Education and found the Teaching Assistant Complete Course well-structured and helpful.

One Education courses are designed to provide practical and easy-to-follow learning, and we’re pleased to know it was valuable for your goal of becoming a Teaching Assistant. We wish you every success in your journey.

Regards,
Team One Education

Rated 5 out of 5 stars

I am very happy with my experience here…

I am very happy with my experience here , great job

26 April 2026
Unprompted review
One Education logo

Reply from One Education

Dear Maikon,

Thank you for your feedback. We’re delighted to hear that you are very happy with your experience.

One Education appreciates your kind words and is pleased to know you had a great experience with us. We wish you continued success in your learning journey.

Regards,
Team One Education

Rated 2 out of 5 stars

It's a old version classes

It's a old version classes. Here we are learning 2026 . You should update the version. I am not satisfied with the class.

18 April 2026
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Reply from One Education

Dear Naga Lakshmi,

Thank you for your feedback. We understand your concern regarding the course content.

Your query has been forwarded to the relevant course development team to review the material. We are working on improving and updating the course content where necessary, and we hope to share an updated version with you in a follow-up email.

The customer services team is also actively working on your concern to support you further.

Regards,
Team One Education

Rated 5 out of 5 stars

It was accessible

It was accessible, where ever I needed to be, eg home/work.

26 April 2026
Unprompted review
One Education logo

Reply from One Education

Dear Kelly,

Thank you for your feedback. We’re glad to hear that you found the course accessible and convenient to use from home or work.

One Education is committed to providing flexible learning that fits around your lifestyle, and we’re pleased to support you in your learning journey.

Regards,
Team One Education

Rated 5 out of 5 stars

Great value easy to follow

Great value easy to follow

19 April 2026
Unprompted review
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Reply from One Education

Dear Vanessa,

Thank you for your feedback. We’re delighted to hear that you found the course great value and easy to follow.

One Education is committed to providing affordable, clear, and engaging learning experiences, and we’re pleased to support you in your learning journey.

Regards,
Team One Education

Rated 5 out of 5 stars

solid 10/10 for this course

this course was not what I thought it would be in a POSITIVE way. I learn best with spoken words not just reading so finding that I can watch videos listen rewind or replay if need be as well well put together videos of form for exercise etc was 100 percent perfect. its a very detailed course with a lotto useful information but not overwhelming. I've learnt a lot and I'm glad I chose this one

18 April 2026
Unprompted review
One Education logo

Reply from One Education

Dear Customer,

Thank you for your amazing feedback. We’re delighted to hear that you found the course well-structured, detailed, and perfectly suited to your learning style.

One Education courses are designed to provide flexible learning through videos, audio, and practical exercises, allowing learners to study at their own pace and revisit materials whenever needed. We’re pleased to know you found it helpful and not overwhelming.

Regards,
Team One Education

Rated 5 out of 5 stars

Great experience

great experience! The food safety and hygiene level 3 course was nice, clear and easy to follow instructions.highly recommended.

3 April 2026
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Reply from One Education

Dear Rajesh,

Thank you for your feedback. We’re glad to hear that you had a great experience with the Food Safety and Hygiene Level 3 course and found the instructions clear and easy to follow.

One Education is committed to providing well-structured and easy-to-understand courses, and we’re pleased to know you would highly recommend it.

Regards,
Team One Education

Rated 5 out of 5 stars

Great learning experience with practical value

I had a very positive experience with the Leadership and Management course.

The content is well-structured, easy to follow, and highly relevant to real-world situations. I especially appreciated the practical approach and clear explanations, which made complex topics easy to understand.

The platform is user-friendly, and the customer support was responsive and helpful throughout the process. I have already completed multiple courses, and the overall quality has been consistently high.

I would definitely recommend this course to anyone looking to improve their leadership and management skills.

13 April 2026
Unprompted review
One Education logo

Reply from One Education

Dear Norbert,

Thank you for your detailed and thoughtful feedback. We’re delighted to hear that you had a great learning experience with the Leadership and Management course and found the content well-structured, practical, and easy to follow.

We’re glad the real-world relevance and clear explanations helped you understand the topics better. One Education courses are designed to provide practical knowledge and consistent quality, and we’re pleased to know you found this across multiple courses. We also appreciate your kind words about the platform and support team, and we wish you continued success in developing your leadership and management skills.

Regards,
Team One Education

Rated 5 out of 5 stars

Fantastic course easy todo in your own…

Fantastic course easy todo in your own time and easy to resubmit assignments if needed would highly recommend

29 March 2026
One Education logo

Reply from One Education

Dear Darryl,

Thank you for your feedback. We’re delighted to hear that you found the course fantastic and easy to complete at your own pace.

One Education is committed to providing flexible and user-friendly learning experiences, and we’re pleased to know you also found the assignment resubmission process helpful. We truly appreciate your recommendation and support.

Regards,
Team One Education

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ extremely impressed

⭐️⭐️⭐️⭐️⭐️

I recently completed the Functional Skills English Level 3 course with One Education and I’m extremely impressed! The course was well-structured, easy to follow, and packed with practical knowledge that boosted my confidence in reading, writing, and grammar. Learning at my own pace online made it so convenient, and the clear explanations helped me grasp even the trickier concepts.

The support team was also fantastic — responsive and helpful whenever I had a question. I especially appreciated the quick feedback on quizzes, which kept me motivated throughout. Earning my certificate has already made a difference in my career, and I’d highly recommend this course to anyone looking to improve their English skills.

Thank you, One Education, for such a positive and rewarding learning experience!

9 April 2026
Unprompted review
One Education logo

Reply from One Education

Dear Nicola,

Thank you so much for your fantastic feedback! We’re truly delighted to hear that you were extremely impressed with the Functional Skills English Level 3 course and found it well-structured, easy to follow, and full of practical value.

It’s great to know that learning at your own pace, along with the clear explanations and quick feedback, helped build your confidence and kept you motivated. One Education is proud to support learners with responsive assistance and meaningful learning experiences, and we’re especially pleased that your certificate has already made a positive impact on your career.

We truly appreciate your recommendation and wish you continued success in your journey.

Regards,
Team One Education

Rated 5 out of 5 stars

good experience

It has been a good experience last time. Looking forward to do more courses in future.

18 March 2026
Unprompted review
One Education logo

Reply from One Education

Dear Jazmin,

Thank you for your feedback. We’re delighted to hear that you had a good experience and enjoyed your course.

One Education is committed to providing clear, engaging, and valuable learning experiences that support learners at every stage. We’re pleased to know you’re looking forward to taking more courses, and we wish you continued success in your learning journey.

Regards,
Team One Education

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