Popped into Ware Branch on the off chance of an appointment. Awning ordered the next day. 2 weeks later surveyor arrived. Awning arrived 3 weeks later. The 3 lads, Rhys, Luke &Dean kept us informed th... See more
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Basingstoke, United Kingdom
No recent history of asking for reviews
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Omni Capital setup with good and timely payments. All sorted and paid well. Then a great ending email confirming account closure. Well done, Thank You.
Spoke with Axel who had incredible customer service skills and was very competent helping me sort my issue efficiently. Thankyou so much!!
Excellent customer service. She cared and resolved my problem. We spoke around 4pm today. Thanks again Demi :)
Thank you Rianne for the great support.
Took finance out with Omni Capital via Sk:n clinics. Wasn't made clear to me that this credit was NOT protected by Section 75 of the Consumer Credit Act should Sk:N go into liquidation.
Lost approximately £800. Use a credit card instead if you can.
Omni Capital - offered no support and I lost both the treatments I paid for and consequently my money too.

Reply from Omni Capital Retail Finance
I just want to say a huge thank you to Omni Capital Finance for the incredible support they gave me during a really difficult time. I was unable to work due to struggles with my mental health and found myself in a position where I couldn’t keep up with my loan repayments. When I reached out to explain, I was met with such kindness and understanding.
Every person I spoke to was so lovely, empathetic, and non-judgmental — it made a stressful situation feel a lot more manageable. I’m sorry I can’t remember all of their names, but I do want to give a special mention to Rianne, the last person I spoke with. She was so efficient, patient, and genuinely kind.
It’s rare to come across a finance company that treats people like people, especially during tough times, and I’m truly grateful for the support I received. Thank you again to the team at Omni Capital.
Great because of chantelle herself very good at her job and very patient helping and waiting
Terrible company...I havnt had any correspondence since I took the loan agreement in 2022...ive tried many times to contact them through all of their telephone numbers but no one answers often waiting on hold for over 20 mins...ive sent several emails regarding my account no one returns emails either..I have had no contact with them in years...so I've cancelled my DD..so they are forced to ring me...just shocking!!..Will never use them again..such a lack of support..communication and information..zero help with your own account..cant even access online as it doesn't recognise my reference number!!!..just nothing!!!!

Reply from Omni Capital Retail Finance
Useless communication, very eager to get off the chat with me. without answering my questions when I'm needing assistance. then cancel straight away with no response. take your buisness elsewhere these people don't seem to have time for there potential customers

Reply from Omni Capital Retail Finance
I had a great experience with Safi khayer. He was very knowledgable and made me feel very comfortable. Very very pleased with my experience and I am excited to start my journey!
Thankyou for trusting in me,I have brought something that will be with me forever as a 44th birthday present so Thankyou couldn’t have done it without you. Liam payments from me won’t be missed because I will use you again 100% to buy more gold for my children
Phoned Omni Capital Finance today with a few queries.
A Lovely Lady Rhian answered all my questions,so polite.A Credit to your Company to have such a charming person.Thankyou from me to her.
Simple and quick.
Was amazed at the speed my application was accepted.
Would definitely recommend this company …
Great communication with Rhiannon today , she answered all my questions, dealt with it really quickly , she was very kind and understanding, thank you Rhiannon you are amazing
What an amazing consultation with Taylor.
Very nice and friendly. Explained everything perfectly and found the best plan for me.
Setup quickly and flexible repayment terms
easy and quick decision once the docs were submitted an offer came very impressive
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