Omnia Outsourcing Reviews 169

Do not answer calls or emails and have not returned calls left 5 days ago.

My pensions contributions following a tupe from churchill knight were not managed properly either and have not been paid to my SIPP.

Similar to another reviewer below, I was also transferred over to Omnia from Churchill Knight with about a week's notice.

Whilst I got paid on time, it was not communicated by either Churchill Knight or Omnia that my salary sacrifice arrangement would not carry over, leading me to pay a lot more tax than expected this month.

I chose Churchill Knight specifically for their private pension and salary sacrifice scheme. The acquisition by Omnia was announced a week before it took place, yet I was never informed that my pension arrangement would be removed. I only discovered the change via my payslip, which has caused immediate financial loss as a high taxpayer, paying significantly more tax and National Insurance than I should.

Attempts to resolve this have been frustrating: calls are never picked up, and email responses are extremely slow. For a service I relied on for my financial planning, this is completely unacceptable. Based on my experience, I cannot recommend Omnia.

Useless company never pick up the phone or reply to voicemail

My mate applied for a warehouse job with this company said they had warehouse available in Lutterworth the lady said I'll send you a link to register for unipart never happened time wasters avoid

Got my payment sorted last minute very helpful thank you

Quick and easy everything was explained to me clearly which really helped

The process was clearly explained in few words and easy to understand without thinking too deep.

Great team of people that helped me out and went out their way to get tax and payments sorted for me.

I was unsure on how self-employed status works and a wondeful member of the team called Beth explained it to me clearly and helpfully

I Couldn't get A pint in time 3 pints of lager and a packet of chrIsps please £?!+?

Very helpful

Beth called me straight away and helped me resolve the problem.
Thank you beth for your support.

Amazing..polite,informative,courteous and professional..needed information which was provided in a speedy and timely manner. Big thanks to Beth and all at omnia..would recommend them in a heartbeat

Been with omnia for a long time now, with no problems at all. Much appreciated

Very welcoming introductory call by Eloise
And very helpful and quick to help when filling in the cis form

Great customer service

Brilliant service. Have been using Omnia pay for years.

Omnia made me miserable. My time there was spent feeling undervalued and overworked. I lost my confidence and found myself constantly questioning myself, despite working as hard as possible. There is a nasty culture, you are valued on who you are friends with and despite the time or effort put in, you are treated simply as a number. They often take shortcuts and don’t do things properly or “by the book”. I would stay well away whether you are a customer or a future employee.

Dood, exact and timely answers and actions