Olshan Foundation Repair Reviews 

2,708
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and courteous demeanor, often highlighting their efficiency and hard work. The service provided is frequently described as excellent, with many appreciating thoroughness, clear communication, and timely completion. However, some customers noted concerns regarding response times, reporting delays in follow-up communication and difficulty getting issues addressed post-service. A few people also felt the work quality was unsatisfactory, citing instances where projects were not completed as promised or repairs were ineffective.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism, knowledge, and... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and thorough... See more

Response time

Reviewers highlight ambiguous aspects of response time, with some customers praising promptness, noting... See more

Quality

People report ambiguous experiences with quality, with some customers expressing extreme satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Workers were on time, completed the work requested to our total satisfaction. Noe -the supervisor along with Harol Melendez, Michel Mtz, Devon Sander and Jonathon Sanchez all did a great job. Hard wo... See more

Rated 5 out of 5 stars

This review is for Jamane Williams, he is a very polite young man who was very knowledgeable of his job. He explained in detail about the problem I was having and a solution to fix it. Thanks for send... See more

Rated 5 out of 5 stars

Olshan crew did a great job repairing our foundation. They were very careful with our landscaping, finished in one day, and now we can actually close doors in our house, amazing! Would definitely r... See more

Rated 5 out of 5 stars

I met with Marcos Rivera to discuss problems with my patio and driveway. I was interested in their new system for lifting those two area. Marcos was so easy to understand, even though it's a technic... See more


Company details

  1. Construction Company

About Olshan Foundation Repair

Information provided by various external sources

Olshan Foundation Solutions - 85 Years of Service

Written by the company

Olshan offers free, no-obligation Structural Assessments
Over the years, we have worked on virtually every kind of foundation, for families with all different types of needs and we’ve learned a lot about both. We know that your home is your most valuable asset. Where you raise your family. Create memories. Cherish loved ones. So, when you have a structural problem and choose us to resolve it, we approach the task of repairing your home not just as a job, but as an important responsibility. Because at Olshan, we believe that every family deserves a strong foundation. Some companies measure their experience in years. We measure ours by generations. Through great people, pride in our work and plain ol’ American know–how. Since 1933, our reputation for integrity, honesty, quality craftsmanship and setting the standards in home structural repair services has always been our legacy. It has also won us the endorsement of legendary, Hall of Fame Pitcher, Nolan Ryan.

We Stand by Our Work

Services backed by available warranty plans.

Services backed by available warranty plans.
Ask your Certified Structural Technician for more information.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(2,708)

252 reviews in the last 12 months

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Rated 5 out of 5 stars

Trustworthy

We were provided with exceptional services by Olshan representatives. Mr. Bill Ford was very communicative and accessible at all times to answer questions. The working crew was on point in everything they did from beginning to end performing the foundation repairs. This crew is superb: Martin, Angelo, Carlos, Jose, Neddy, Mario & Eduardo. The ladies in the main office are very nice too, they are user friendly.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

Brianna S. went over and above to help get a very quick appointment for an inspection of our foundation as we were had scheduled other work on the house that would need to be rescheduled if we had any problems. Jake was very knowledgeable, explained everything, and took measurements so that we have a baseline to determine in the future if we need any foundation repairs...which we do not at this time! They are both outstanding employees!

16 February 2026
Rated 2 out of 5 stars

Did fast work and good cleanup but when…

Did fast work and good cleanup but when they leave the job good luck on getting them back. Found where they left a problem and 4 calls over 3 months and still haven’t had a visit to show the problem to. Did receive one call back but he said that is another department and he will pass that on. 1 month later still a no show. I would not recommend Olshan as warranty work is not in they name, including writing a review on there web page.

24 March 2025
Unprompted review
Rated 4 out of 5 stars

Both McKensie and Donovan were thorough…

Both McKensie and Donovan were thorough and knowledgeable and professional and timely. Prices are a bit high, but I think the warranty or guarantee of their company’s work might. Be. worth. it. Not certain why I’m being solicited for a review before any work is completed, but so far , so good. They may get the project …
J. Doran Feb 2026

10 February 2026
Rated 5 out of 5 stars

Crawlspace foundation repair

We just had our home’s foundation leveled by Olshan-Little Rock and the experience was as professional, courteous and successful as we could have hoped for. From the first phone call in which Lanaylia set up the meeting with Jerry, the structural tech, to the scheduling of the actual work to be performed everything went smoothly and on schedule.
When Julian and his crew of Jose, Jamie, Julio, James and Epifanio arrived, they were courteous and friendly. Julian kept us informed throughout the entire job. They are a great group of men and they know their business. Would definitely recommend them.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

I used Olshan to level my house in…

I used Olshan to level my house in 2022. Their salesman came and looked at all my concerns inside, and the proposal for repairs was made. Three stablizing jacks were proposed and I was told it had a transferable 25 year warranty. After thousands of dollars hiring them, they came and placed the jacks. To my surprise, the foreman was bringing out the other, much larger jacks when they were finished. Instead of adjusting the jacks I was never even told were already there, I was sold on these. I proceeded with the renovation of tens of thousands of dollars, I noticed cracks in the new tile above where they placed their "much better jacks." When I called, I was told I had a year warranty and it had expired. No solution was offered. Other companies wouldn't touch their "subpar" equipment.
Fast forward a couple of years, their thousands of dollar proposal wasn't even the solution to the problem to begin with, only a small part, and now ineffective. Their jacks weren't stabilized and not even touching the beam. The small concrete pads they placed them on, which were merely placed on top of the ground, had sunk into the ground with the pressure and were doing nothing. They removed jacks that were only needing adjusting and put it a failing system. What the salesman (inspector) says when he's here and what this company actually does are two different things. Completely dishonest!!! Now, I've had three more companies look at it and every one of them found the actual solution without being told what the one before them proposed. I may add it was NOT what Olshan proposed for years ago. I wasted thousands on their overpriced solution and lost tens of thousands more because their system failed after the renovation. If you like starting over and throwing your money away, go for it. No integrity!!!! Beware!

Note: After many calls trying to get them to rectify the issues, being told they would do nothing, and hiring another company, paying them, and having the job done again... I posted this review. ONLY after posting this review online were they willing to WRITE their response, as you see, wanting to discuss the issues they caused. Interesting that I finally received a call back after years of asking them for integrity. Don't buy into the response below. They were adamant that they had no responsibility to do the job right nor for the damage done by bad work. BEWARE!!!!!

13 February 2026
Unprompted review
Olshan Foundation Repair logo

Reply from Olshan Foundation Repair

Hi Stacey, thank you for bringing this to our attention. We can see from our records that you reached out in December or January requesting a copy of your warranty, which our office mailed to you immediately. Since we hadn’t heard back after sending that document, we were not aware that you were experiencing these specific structural issues or new cracks until seeing this review.

We want to help. While the specific 'SAP and Reshim' scope of work performed in 2022 typically carries a different warranty term than our full piling systems, we are absolutely willing to come back out, review the movement you are seeing, and discuss a path forward. Please contact our office to schedule a time.

Rated 5 out of 5 stars

Driveway leveling follow-up

Alfredo A. and Joseph C. arrived right on time. They had come to my house to do some follow-up work on a driveway leveling project that had been done several months ago. A couple of spots had started to settle, so the were there to make it perfect. After carefully examining the issues they came up with a plan that would fix the issues permanently. The got to work and within 2 hours everything was as it should be and they cleaned up as if they had never been here. Great job, friendly guys and truly efficient. Thanks Guys

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Sagging floors

We had Joe, Augustine, and Odelia come to add some support to our house. They did excellent work. We were kept informed and given photos of the work. They corrected our sagging floors and come highly recommended.

19 January 2026
Unprompted review

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