Olive Garden Reviews 

1,047
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about poor food quality, mentioning that meals often arrived completely dry, cold, or lacking proper flavor and seasoning. Visitors also reported consistently slow service, extremely long waiting times, and inattentive staff members who frequently failed to check on tables. However, some customers also noted that certain staff members provided exceptional, friendly care and always made guests feel genuinely welcomed. A few other people also felt that specific menu items were extremely tasty, hot, and thoroughly enjoyable during their relaxed dining moments. Reviewers additionally expressed appreciation for professional management teams who handled operations effectively.

What people talk about most

Product

Customers had ambiguous experiences with product, as opinions on food quality varied widely. While many... See more

Staff

People report ambiguous experiences with staff, highlighting a sharp contrast in service quality. While many... See more

Service

Customers consistently note ambiguous experiences with service, reflecting a wide range of differing... See more

Quality

Consumers find quality to be ambiguous, reporting a mix of disappointing meals and surprisingly delightful... See more

Order

Reviewers highlight ambiguous aspects of order processes, noting both frustrating delays and rushed... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I've enjoyed the food at Olive Garden for several years but recently I've noticed a decline in their waitstaff service. I feel as though the restaurant was severely understaffed which is likely why we... See more

Rated 2 out of 5 stars

Went to Olive garden on Harden boulevard Lakeland first ones in the door had to wait for them to unlock it at 11:00 a.m. sat down got soup and salad was never offered anymore soup we didn't get our en... See more

Rated 2 out of 5 stars

Our waitress was outstanding. What we used to order as a full meal. Chicken fettuccine. The chicken and broccoli are now extra. When the food arrived, it looked like the pasta had been sitting under a... See more

Rated 2 out of 5 stars

Ordered 2 meals to go in lobby. Several people came in with kids in which kids acted like they were at a playground instead of a restaurant. No discipline at all...What in the world has happened.....r... See more


Company details

  1. Food Products Supplier
  2. Restaurant

Information provided by various external sources

Visit the Olive Garden Web site to purchase gift cards, locate Italian restaurants near you and explore our menu.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

1K reviews

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No history of asking for reviews

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2.6

All reviews

(1,047)

101 reviews in the last 12 months

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Rated 1 out of 5 stars

This is regarding the Olive garden at…

This is regarding the Olive garden at 1380 highway 65 in Fayetteville Georgia. Since when is it okay to take a woman's tip and fire her from her job when she has an autistic son and then call the police on her because she cried? What kind of people run a restaurant like this? I think that they owe her a public apology and her job and her money back they had no right to steal that from her and until then nobody's we're going to boycott them. We're going to give them bad publicity because they did her wrong and we don't appreciate that

1 June 2026
Unprompted review
Rated 2 out of 5 stars

Sticky Table

Sunday Jun 7, 2026, I went to Olive Garden arriving shortly after opening. The table I was seated at looked like everything was in order. The book I brought with me stuck to the table. And the feel of the table to my touch was just off is the best way I can describe it. I was served promptly and the meal was what I expected. Thinking the cover of my book was the problem, on the way out I tried putting it down and sliding it on a couple of other tables. Slid quite well. I now call this the book slide test. As I left, I decided to tell the manager. 3 employees were standing and chatting at the front counter. I told them I'd like to talk to the manager. Short blond girl snickered and said she'd get him right away. She did not pick up the phone to call. She did not seek him out. Instead, she turned to the other two and continued talking to them. Seeing her response, I left without opportunity to express my disappointment to management.

7 June 2026
Unprompted review
Rated 1 out of 5 stars

This business is trash

This business is trash, and whoever runs that Fayetteville location is disgusting. Firing Brook Skyes the literal day after a customer left her a life-changing $700 tip on a $32 bill is pathetic, greedy power trip.

8 June 2026
Unprompted review
Rated 1 out of 5 stars

Olive Garden

Olive Garden, y’all are actually disgusting. A hardworking server gets a $700 tip and you snatch it from her? Telling her to write zero on the receipt then firing her the next day when she gets upset? She’s a single mom trying to provide for her autistic kid and you still took her money because it’s never enough for you greedy fk.
Corporate theft at its worst. That girl deserved every penny. Shame on you

4 June 2026
Unprompted review
Rated 1 out of 5 stars

Sunday Lunch in Pensacola, FL

Went for Sunday lunch. Ordered entree and soup. Entrees were cold. Soup tasted "funny" and my daughter's second bowl had no gnocchi in it -only 1 small piece of chicken. The waitress was embarrassed and harried but did the best she could. Will not be returning. The quality of the food has gone down and it seems the prices have gone up.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Happy Mother’s Day

Happy Mother’s Day! I asked for extra sauce on the side and they left the noodles bare and gave me enough sauce on the side for about ten noodles. So much for me not cooking today guess I’ll go see if I have some Ragu

10 May 2026
Unprompted review
Rated 3 out of 5 stars

Service was great

Service was great, place was clean. Servers very polite and considerate. My complaint is the food, soup was bland with little flavor. So was my friends soup very bland. Bread sticks were cold and no butter on them like there used to be. Very disappointed.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service!

My wife and I had a great dining experience. Adriana, our waitress, was very attentive to our needs. We asked for a few modifications be done to our dinner selections and our waitress took care of them with no problems. Would visit that location again in the future:
4805 Capital Blvd.
Raleigh, NC 27616

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Grilled Chicken is Plumped Up with Water and Salt

Ordered the $20.49 grilled chicken alfredo and was extremely disappointed because the pasta had about one tablespoon of alfredo sauce whie the grilled chicken was plumped up with what tasted like salt and water. The grilled chicken had a texture like jello within it.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered fettuccine Alfredo

I ordered fettuccine Alfredo. And received a very small portion. We go to Olive Garden several times a month one of my favorite restaurants. I complained this isn’t the portion I normal get. The manger refused to do anything about it. I didn’t want it free just charge me for what I received. I have pics to prove

19 April 2026
Unprompted review
Rated 5 out of 5 stars

OLIVE GARDEN EXCELLENT CELIAC MANAGEMENT

My husband and I went to Olive Garden in Lakewood yesterday, I have Celiac disease so need accomodations for a gluten free meal. VERY IMPORTANT. I ordered their Gluten sensitive meal on the menu and stated I needed that because of a medical need. Right away, the lovely server, Alex, assured me, I had no worries. And, my meal was followed by, in fact, even prepared, by Fabby, the manager. THANK YOU SO VERY MUCH!!!!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great food

Great food - went there for my Daughter's birthday and the food was really great! Hadn't been to Olive garden for many years but this made me remember how good their soup was and the Ravioli...

5 April 2026
Unprompted review
Rated 5 out of 5 stars

The Portabello Ravioli dinner

The Portabello Ravioli dinner was just excellent. It was recently taken off the menu. IT NEEDS TO BE BACK ON THE MENU. It was great. Iwould eat it every day if I could.

25 March 2026
Unprompted review
Rated 1 out of 5 stars

Horrible waiter

Food was very disappointing, and the service was disrespectful, defiant, even offensive. The waiter was obviously ignorant of his tasks but very knowledgeable in disrespecting his customers. Out of a party of ten, at least one is never going back to that place: me.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Thought I'd take my daughter out to…

Thought I'd take my daughter out to what I had remembered as an affordable, excellent tasting eatery. Our service was fine. I ordered the bottomless soup, salad and breadsticks. When we got the salad I ate a plate of salad and so did my daughter. When I went for a second plate I noticed a rather long hair in the main bowl. It wasn't one of ours both being shorter haired. I removed the hair and requested a second bowl but we'd mostly lost our appetite by that time. And when the check came it was for way more than I would consider reasonable. We took our food to go. The next day I went to eat the leftover salad and lo and behold another hair. I don't think I'll be going to another Olive Garden. At the very least it won't be the Salinas, Ca location.

30 March 2026
Unprompted review

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