I've enjoyed the food at Olive Garden for several years but recently I've noticed a decline in their waitstaff service. I feel as though the restaurant was severely understaffed which is likely why we... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Visit the Olive Garden Web site to purchase gift cards, locate Italian restaurants near you and explore our menu.
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
all good except the Manager ..
all good except the Manager ... if the Olive Garden wants to excel business in India, having a manager with a "Jail Warden" attitude at the first location might not be the right start ... good luck in India, I do like the restaurant in USA and visit frequently.
Olive Garden Is The Best
We ate lunch at Olive Garden in Rivergate today and it was perfect! The Shrimp Fritto Misto never disappoints! Our server, Nique, was amazing! She may have been the best server we ever had❣️ She had a big smile and treated us like family! We love Olive Garden! We have met the manager, Brian Salamone, who has been at this location for many years and he is always very personable and professional!
My dish I ordered the SHRIMP SACAMPI…
My dish I ordered the SHRIMP SACAMPI WAS TASTELESS, SHOULD OF SENT BACK.
BROUGHT IT HOME AN DOCTORED IT UP, WOULD NEVER ORDER THAT AGAIN.
Very disappointed in so called policy change.
On July 14, 2026 we went to the Olive Garden on I'45 and woodlands parkway near the Woodlands, Texas. We had been going there weekly as preparation for medication that my wife takes that she does well with if she eats fresh vegetables - specifically salad. Each week we ordered the shrimp miso appetizer and salad. As many know the salad is a large bowl, more than enough for two. Well this week to our surprise the manager informed us that we'd have to pay for two plates to share the salad. We were stunned because in the past this was not a requirement. We wanted to know why if we were being charged for two plates, we did not get two salad bowls. Of course the manager had no answer. He repeated that we'd have to pay for two plates to eat from one salad bowl. We asked when did this start. He said it was always that way and that his servers had been doing it wrong for the past two years that we had been going there. We asked if we had to pay for two appetizers as well. He ignored that question. WE spent an average of 100.00 per month there. Disappointed we have decided to go elsewhere. These so called policy changes seem to explain why on that day and many days previous the restaurant is mostly two-thirds empty.
My order was never delivered
I placed an order through the Olive Garden website and my order had already passed 1 hour and it hasn't arrived. I called the establishment and they didn't even know how to identify my name. They said to call Uber and solve it, but they don't have support for orders made directly on the website. I asked for help by phone and they didn't want to do anything for my order to be delivered. I'm really upset. They were super thick on the call.
Very bad food and very bad management…
Very bad food and very bad management stealing money from others and making excuses then firing them shame on you
Came to olive gardens and kids were…
Came to olive gardens and kids were running around and turning the place into a zoo I couldn’t enjoy my meal and the chicken I ordered seemed to be undercooked
The Zuppa Soup was lacking flavor
The Zuppa Soup was lacking flavor! It was watery. The potatoes were not peeled, therefore skins were floating in soup! Kake crunchy! Not what it used to be! Always been good there in the past!
love the food. not enough red sauce.
love the food.. never ever enough red sauce though... this really makes the meal deficient... chicken in the chicken parm needs to be thinner.. in my opinion!
TERRIBLE SERVICE
TERRIBLE SERVICE. We waited 23 minutes and no one came to our table. Pinellas Park location [TERRIBLE]. Servers looked at us, nobody even approached the table.
Bad food and bad service...never again...3rd bad experience!
The food was dry and bland. Tasted like it had been sitting out for a while. The fettuchini was dried out very little sauce, the chicken parmigan was also dried out and hard...the soup looked like dirty dish water...no potato or kale. When we asked our waitress for a new soup she said no. They don't distribute it evenly for the customer. very bad service and experience for July 4, 2026. BAD!
What are y’all doing?
My friend went with her family to one in Athens,Georgia and this guy named Ethan served them. Her grandparents can’t speak English well and he told them to quote on quote, “Hurry up and order” while he was flirting with a waitress. Who in the world says that to someone maybe they should teach basic human respect in the training for the gob and y’all used to be my favorite restaurant but not anymore because your system is now more messed up then the Mc Donald’s ice cream machine and let’s be real it’s bad. It made me put at least one star but if I had the option it would be in the negative stars because you guys have plumed over the years with half the time the food being to cold or greasy and now this. No one disrespects my friends or there families, me find out about the stupid acts people pull, and gets away without out me at least attempting to fight for them you understand me or do I need to make myself even more clear with your stupid business and I’m sorry to the people who work there and actually do a good job but my god get it together to all the others including the person who served them.
Placed a catering order @ the live oak…
Placed a catering order @ the live oak location . The lasagna’s were dry & burnt on the bottom & they did not provide or give us the topping for the cheese cakes .
Don't Change the Chicken Scampi
I have been a long time Olive Garden customer. My go to favorite is the Chicken Scampi. I have always liked the garlic cream sauce on it and the flavor of the dish very much. Well, the last 2 times I have been there, the sauce on the dish was not very flavorful at all. I don't know if OG has reduced the amount of sauce on the dish or stopped using as much seasoning on the dish, but the taste of the pasta is thin and watery compared to the way it used to be. That and of course the price of the entree is about $4 higher than it was a few years ago. This kind of change is not how you keep loyal customers.
I love the food but I asked for extra…
I love the food but I asked for extra cheese and got none. I also got no eating utensils. The extra cheese was what I was the most concerned with but I actually got none. It won’t stop me from ordering and it seems like a small thing but it matters.
Shrimp was so bad I throwed up in the…
Shrimp was so bad I throwed up in the grass so bad when I was a kid same thing happened dont eat there shrimp. 😡🤢🤮🤮🤮
Poor Management Poor customer service
6/11/2026
Graduation for our Granddaughter and she wanted Olive Garden. Our party originally was 10 but we had to add 4 more people. Our wait was originally 25 minutes which turned into 1 hour. I went in i was talking to 2 young ladies went the Manager intervene and was very rude and she was saying it was our fault. In customer service you never say it your fault. As we are taken in to our table our waiter was kind. Seat us they had salad on the table, later bread sticks later waiter came for our drink order. We eat salad bread stick then later sauce for bread. Later our orders. Please keep in mine we been there since 7pm 8:50pm all orders came except 1 order. Waiter said just a few mins. As we were waiting the last order came at 9:22pm. Before that waiter brings me a 25.00 gift card. I have managed before a party that big no matter what the manager should have came out to talk with us. Not oncedid she apologize for the inconvenience. Poor management, quality was poor, the only good service was the young man who was our waiter and was exceptional. To handle our table and do the best for us. Please give your manager some euqitte training, customer service traing as well. There is a thing we call team oriented!!!!
Thank you
Joanne
7 layer lasagna was short on sauces and…
7 layer lasagna was short on sauces and cheese which made it mostly noodles, the meal was brought buy friends. After the death of our daughter. They upset when they saw it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








