Having been badly let down by a local firm I contacted Oil Tanks Plus for a quote. From my first chat with Peter Watts I knew I was in safe and professional hands. He answered all my queries and gav... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Having been badly let down by a local firm I contacted Oil Tanks Plus for a quote. From my first chat with Peter Watts I knew I was in safe and professional hands. He answered all my queries and gav... See more
Company replied
Had a tank replacement, new base constructed and contaminated fuel removed, cleaned and returned to new tank. Oil tanks plus gave great advice, carried out the whole job smoothly and efficiently and... See more
Company replied
Awful experience, dreadful customer service and workmanship, massive delays and oil tanks left at my property for over six weeks, avoid at all costs.
Pete and Richard were extremely helpful, friendly and professional. This company moved extremely swiftly to help us out with an impressively rapid tank replacement when we were really struggling with... See more
Oil Tanks Plus are experts in oil tank installations. With over 25 years experience, we provide a one-stop shop solution oil tank requirements.
25 Cottesbrook Park, Heartlands Business Park, NN118YL, Daventry, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company really flexible and easy to deal with
Superb price and service. I went to a number of suppliers for prices and found that Oil Tank Plus put them all to shame, it was a great price !! Communications were straight forward, and installation was no trouble at all. Would highly recommend this company to anyone.

Reply from Oil Tanks Plus
EVERYTHING AND EVERYONE ARRIVED ON TIME. THE JOB WAS DONE VERY EFFICIENTLY AND TO THE PRICE AGREED.
Must say what a nice set of blokes they were, obviously good choices by management

Reply from Oil Tanks Plus
Job was all done on phone quote received instantly fitter turned up on time drained tank built new base fitted new tank re filled excellent job clean and tidy highly recommend company and staff.

Reply from Oil Tanks Plus
We had a tank replacement carried out recently in appalling weather. However the work was completed
in a professional manner, quickly and efficiently. All contact with OilTanksplus before and after completion
was both helpful and friendly, which immediately gave
us confidence and trust that we were in safe hands.!
We are so grateful to all concerned

Reply from Oil Tanks Plus
From ease of ordering, and very competitive price of new Oil Tank installation. Right through to very speedy, and hassle free installation of new oil tank (replacement of existing split unit). Very happy, highly recommended. Many thanks.

Reply from Oil Tanks Plus
Very pleased with outcome from sales to installation.
I definitely would recommend them.

Reply from Oil Tanks Plus
Excellent service and installation - sensible approach with exceptional rain [even the Manitou got stuck]
so that the installation was delayed for several weeks. Second attempt was very professionally carried out despite the awkward access.
I cannot recomend too highly

Reply from Oil Tanks Plus
The communication.with this company is excellent. It was an easy and informative experience from start to finish. The tank was installed quickly and without fuss

Reply from Oil Tanks Plus
A perfect engagement. Pete who I initially spoke to did everything he could to get the new tank fitted quickly (it was not in a good shape) Richard who came to fit the tank was super human and managed on his own 💪 Thank you. Brilliant job. Can’t praise the company enough.

Reply from Oil Tanks Plus
Oiltanksplus have taken a great deal of trouble to advise me and steer me clear of costly mistakes to the extent of denying themselves an easy sale. Instead, they've sent me between 12 and 20 explanatory emails! Exceptional integrity and customer care!

Reply from Oil Tanks Plus
Be careful what you pay for! We spent £1671.50 excluding VAT on a new slimline oil tank to include installation. I had all communications with the salesman via email due to the poor mobile reception in my area so I have email trails of everything that was agreed. I recently had our boiler serviced and the plumber informed me that our installation was not compliant with Oftec regulations; I contacted oiltanksplus only to be told 'we told you we were doing a non-compliant installation'. I asked for proof of this and I was told it should have been discussed with the salesman - it was not and I sent over all the email trails and quotes etc. They sneakily put one line in the deposit invoice stating 'non-compliant install' but this was NOT ONCE discussed with us or mentioned prior. I unfortunately didn't notice it at the time and paid the invoice. They are refusing to rectify quite minor issues to be honest despite me proving this was not discussed with me. We spent a lot of money on this tank and installation and they were not even the cheapest quote we got - we went for oiltanksplus as they were the larger company and we'd hoped for better reputation and customer service - I was wrong. I would not recommend this company to anyone and if I require a new tank one day will never use them again.
I have now used Oil Tanks Plus at two separate houses and their help and advice and the work carried out by their local subcontractors has been first class. All their staff are extremely polite and friendly and I would have no hesitation in recommending them.

Reply from Oil Tanks Plus
The price was competitive, the lead time was short and I was kept informed.
The installation team turned up at the expected time, did a thoroughly professional job with a minimum of disruption, kept us informed throughout giving an explanation at the end and left leaving the place clean and tidy, (thank you for your excellent work Lee).
And thank you to OilTankPlus. I have nothing negative to say.

Reply from Oil Tanks Plus
Excellent service from initial enquiry through to installation by Jack & Donny. Highly recommended.

Reply from Oil Tanks Plus
After initial quotation date for installation was set
Team arrived when sales manager said they would
A first class team and new tank quickly installed
New tank replenished with captured oil level unit via wireless checked and tested.
Superb service from start to finish thank you
Brian Wicks

Reply from Oil Tanks Plus
Fast supply and no fuss install.
Sales process was great and covered all my needs for a first tank installation.
We are now up and running with a new oil- fired heating system thanks to OTP for getting the first step in the process completed in a timely manor.

Reply from Oil Tanks Plus
They were the first company to reply to my initial enquiry, they quickly produced quotes for all options that were very competitive with all others. They arrived on the agreed date, did the job quickly, efficiently without leaving any mess or damage & ensured my heating was up & running before they left. They could have done no more & I would happily recommend them.

Reply from Oil Tanks Plus
The old tank needed replacing. Sent a few photos to OTP, and a very satisfactory quote received.
The old tank with 300 litres was pumped into a holding tank. My new bunded tank - sort of a pretty British Racing Green was installed onto a new base, and the 300 litres pumped back in. All done in an afternoon. Now that surprised me!
The chap who installed it has done a really good job; he was really keen to ensure we were both happy with his work. He also showed us the locking mechanism, the quantity gauge, and the other locking point on the large filler cap.
The old tank was taken away, and the installation site left tidy.
Frequent offerings of coffee and biscuits kept him warm on the 30th - it was pretty cold.
I can not thank OTP and the fitter enough for doing such a good job. Well done.

Reply from Oil Tanks Plus
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.