Office Furniture Direct Reviews 

Hi - Office Furniture Direct , what an easy company to deal with, brilliant !!
Just required a T card system re: student exams and the order process was so easy.
Let’s hope the delivery will be the same - joking - I’m sure my goods will be sent out as promised -
WELL DONE - Office Furniture Direct
Neale (CTKI) Exeter AirPort

Easy to find what I wanted. Price

Appears to be ok so far but products not delivered yet

very easy to use their website. Their prices are very good and the quality of the office chairs are amazing.

Delivery was great and on time.

Second time ordering from the now, and will definitely order with them again.

Good service. Not seen the table yet but it looks good quality

Easy to order and all application processes are simple

Quote 27298

Going into business and purchasing items is quite exciting until I felt Office Furniture Direct just didn't want my business with Jordan in sales just not being what I expected. He lacked any customer service, talked in jargon and had poor listening skills which from a customers perspective is frustrating. I now find myself wanting the items from Office Furniture Direct yet looking elsewhere - a possible loss of a sale of £1,600

The friendly user website is definitely our number one favorite with OFD however the service very much top tier as well and we have done over a dozen orders already over the course of a year and it's been a great experience time after time.

Quick and easy process

Requested samples of colours which arrived next day
Completed order straight away.

I reached out to Rhianna who works with customer service as I had some complications with my parcel getting delivered and she was an absolute star, she got back to me quickly, was very efficient in her communication, and all around very lovely and pleasant

Very easy to order and I always use this company
trustworthy

Easy to shop online. I will review again when i receive my delivery. I have been kept informed of every move of my order. Cant wait to receive my parcel. Very professional.

The product I was looking for. Excellent user-friendly website. Good price.

"I ordered a Coda multi-purpose chair with arms. It arrived with just a plastic cover held in place by the 4 legs of the chair which had been pushed through the plastic. When I removed the cover, there were 2 large footprints very visible on the black fabric seat. The chair at £131 was not inexpensive, and the quality of the plastic trim around the upholstered seat certainly did not match the price. It was completely shoddy. Small sharp pieces of plastic jut out where they may catch people's legs (or clothes) when they sit down. There was also dirty adhesive on a large area of one of the legs. I attach photographs of both the footprints and the shoddy trim. In the company details it states "Office Furniture Direct supplies high quality office furniture." I should be pleased to hear you when you can collect this unsatisfactory chair and replace it with an undamaged chair."
I sent the above email and photos to you last September when I ordered a Coda multipurpose chair from you and it arrived in the above condition. You did indeed replace it, but now the top of the replacement chair has split after only 6 months. I should again be pleased to hear when you can collect this unsatisfactory chair and replace it with an undamaged chair. Current photo below:- (review copied to Trust Pilot)

I am satisfied with the results of my purchase. The chair I ordered I needed badly to study. I am content with the chair because it is comfortable. Chair has come with a minor defect that I can overlook because I believe the construction of the fabric will not fall apart. Esthetically it is at the back bottom part. Great customer service with lots of emails and phone calls. I got to know some voices and names of employees and even some other employees from a courier. Long story short, in the end I got a good product through people that had to have the patience of Jobe. I got a generous discount due to a defect on the product. Thank you dear staff.

Was very quick very efficient