OES Electrical Reviews 7

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Lighting Store

Information provided by various external sources

Weston-super-Mare based electrical supplies company with over 25 years experience selling to the public and trade. We supply led, lighting,sockets, heating, consumer units, and many more items


Contact info

3.5

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Incorrect item - no response

Sent the wrong item and now not responding to emails or website contact form. Haven’t been able to get through on the phone yet but will keep trying.
They claim to have over 50 years experience - not sure how they’ve survived that long with such poor customer service.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

No problems, good experience

Just writing a review because I saw all these poor reviews, decided to risk anyway, and had a good experience. Just purchased a fan kit and it was dispatched and arrived quickly. So figured I'd share that

The only downside is that I submited a product review for their website and I get a response saying "It has been sent to the store owner for approval.". I therefore don't have confidence that the product reviews will be legitimate if they are vetted for approval by the owner, but it's probably not enough to warrent losing a start in my review of the company

27 March 2024
Unprompted review
Rated 1 out of 5 stars

Faulty item no replacement or refund

I purchased several items from this store via Amazon.

After a month of the item being installed it became burning hot. Our electrician removed and showed us that the inside was faulty hence why burning hot.

Unable to contact seller through Amazon. Unable to get replacement or refund hence writing a review

19 February 2024
Unprompted review
Rated 1 out of 5 stars

No Customer service what so ever

No Customer service what so ever. Rude and didn't care one bit. Next day service is non exsitent, I ordered on a friday so would expect worst case the ordered fulfilled on monday to send and get tuesday. It arrived on the thursday. When contacting to get refund very unreasonable and ended up being a rip off. It cost me money for a service I did not recieve, very much "computer says no" attitude. I will not ever use again.

19 March 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look