Paid for 5 Saver Adult tickets £25 could then only book certain seats near the screen was worried it might affect the viewing but not at all would definitely go for the same £5 each amazing value bri... See more
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Been a little while since we went to odeon Norwich… to our surprise, refurbished, modern with incredible space, options and a great look. We ordered our food with great new options and felt... See more
No popcorn, no millions sweets available apparently when the sweets are there and the tubes behind the counter, no hot food and only one person serving with a long cue with others standing around doin... See more
Really helpful Odeon staff helped me with the app - however one of the Costa staff when explaining I was in a hurry didn’t assist or tell the member of staff making the drinks which made me feel ignor... See more
Company details
About ODEON - Luxe Norwich
Written by the company
Welcome to ODEON
We are the largest and best-known cinema operator in the UK, showcasing the best of the big screen at over 100 state-of-the-art venues. Whether it's the biggest blockbusters, the latest family films, or one-off event cinema spectacles, we bring it to you.
Contact info
Riversway, Wherry Road, NR1 1XA, Norwich, Norfolk, United Kingdom
- 03330144501
3.8
Great
94 reviews
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The price for the food was unbelievably…
The price for the food was unbelievably expensive. A packet of skittles was almost £5. In the shops they are 99p and they are still making a profit. The greed is appauling.
11 October 2026
Enjoyable visit
Comfortable seats, clean cinema, immaculate toilets and competitive pricing.👍
21 October 2026
children’s treat that we all enjoyed
Cheap tickets for a children’s treat. £2.80 pp, and two excellent short films, The Tiger Who Came To Tea and We’re Going in a Bear Hunt. We all had a lovely time. Very nice front of house staff, and free parking!
21 October 2026
Terrible service wildly overpriced
No popcorn, no fizzy drinks. Absolutely no customer service. Terrible experience
21 October 2026
After I booked the tickets for me and…
After I booked the tickets for me and my kids, and came with taxi from NR5 , they said sorry we don’t have anything except sweets bags!!!!!! So why don’t you put a note in the website before we book the tickets?!!!
21 October 2026
No hot food/popcorn
I booked the tickets online less than an hour before the film started but there was no notification that there was no hot food/popcorn going to be available which was very disappointing
21 October 2026
Not good enough
No Popcorn, hot hot food, no dispensed drinks, nothing staff could do but would have been nice to be warned so we could have bought our own especially when you spend £19 per ticket.
18 October 2026
I love this cinema
I love this cinema, with its sumptuous seating and easy Ness to book online. I try to go every week and I have joined their silvers club which I go to every week with my sister. What a lovely way to entertain us oldies and they even supply us with a free cup of tea and a biscuit, what a way to look after us.
13 October 2026
Always friendly staff at both Costa and…
Always friendly staff at both Costa and Odeon
6 October 2026
No food, drink and pretty rubbish movie!
The boiler was broken and therefore no food or drinks could be served. Didn’t explain why the cold, tapped drinks couldn’t be served and therefore we were forced to pay over £4 for bottled drinks! Daylight robbery! Movie was pretty shite too!
18 October 2026
The staff were good
The staff were good, not really their fault, but they had no popcorn or drinks machines working.
19 October 2026
Film was good only complaint being it…
Film was good only complaint being it was a silver saver not many seats available owing to lots of people are obviously not 60 plus therefore taking seats meant for over 60s so why call it silver savers ?.??
14 October 2026
They had no condiments except bagged…
They had no condiments except bagged sweets and chocolate and bottles of drink that cost nearly 10 pound for the pair. Plus I can’t eat either. Terrible staff gave me no option rather than to go across the road to get some condiments. No cinema should have films on with no popcorn. Criminal.
19 October 2026
Good experience - very good film - thanks!
Easy to use the website to book the tickets. Good cycle parking. We got coffee at the Costa inside which was very good and could log our Costa points. The staff were friendly and helpful, the cinema was clean with comfy reclining seats. It was a good film!
Thanks.
19 October 2026
No hot food or popcorn
14 October 2026
Comfy seats and a great film
Comfy seats and a great film. Only criticism was that the hot chocolate we bought before the film was not hot enough!
18 October 2026
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