People were talking in the cinema. I went and spoke to a member of staff and they said they came in. But they continued to talk and nothing was done. As well as this the person behind the counter... See more
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Low score only as, due to late commitments, I was unable to attend. It would have been good if there was a way to rebook for a different date. I was really looking forward to seeing Social Reckoning.... See more
The staff here are always helpful and friendly. It’s a brilliant cinema with great facilities, lovely comfortable seating and a great choice of screens/films. Parking is very close by with 4 hours fr... See more
Amazing seats have been allocated with best preferred seats for cinema love this place was a inspiration.
Company details
About ODEON - Luxe Norwich
Written by the company
Welcome to ODEON
We are the largest and best-known cinema operator in the UK, showcasing the best of the big screen at over 100 state-of-the-art venues. Whether it's the biggest blockbusters, the latest family films, or one-off event cinema spectacles, we bring it to you.
Contact info
Riversway, Wherry Road, NR1 1XA, Norwich, Norfolk, United Kingdom
- 03330144501
3.6
Average
11 reviews
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An option to reschedule a booking?
Low score only as, due to late commitments, I was unable to attend. It would have been good if there was a way to rebook for a different date. I was really looking forward to seeing Social Reckoning.
8 October 2026
People were talking in the cinema
People were talking in the cinema. I went and spoke to a member of staff and they said they came in. But they continued to talk and nothing was done.
As well as this the person behind the counter was extremely rude when ordering a drink.
I am disappointed to pay nearly £33 and receive this experience.
7 October 2026
All good enjoyed the film and comfort…
All good enjoyed the film and comfort of seats all good.
7 October 2026
Luxurious feel to the whole place
Luxurious feel to the whole place. Never seems to be crowded, and the film - Pressure - was first class.
7 October 2026
Amazing seats
Amazing seats
Good price
Popcorn NOT nice. Tasted like dishwater
1 star off for the popcorn
6 October 2026
Amazing seats have been allocated with…
Amazing seats have been allocated with best preferred seats for cinema love this place was a inspiration.
5 October 2026
Fabulous Cinema
The staff here are always helpful and friendly. It’s a brilliant cinema with great facilities, lovely comfortable seating and a great choice of screens/films. Parking is very close by with 4 hours free included when you validate your parking ticket. The best cinema for miles around.
13 September 2026
I didn’t like that expensive seats were…
I didn’t like that expensive seats were so close to the screen
12 September 2026
Made a booking as a guest online
Made a booking as a guest online, tried to cancel before the 2h window was sent to an AI chat who was completely useless. When asked to speak to a human the chat went dead for over 40 minutes meaning that we missed the 2h window to get a refund. Tried to call and they said it’s all available to do online - which is false and then proceeded to hang up on me. Terrible experience.
12 August 2026
Unprompted review
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