Oddbox Reviews 20,266

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,464 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and freshness of the produce, often noting that it lasts longer than supermarket alternatives. People appreciate the convenience of the delivery service, the variety of fruits and vegetables, and the ability to make swaps or add extras to their boxes. Many also highlight the great value for money and the positive environmental impact of reducing food waste. However, some customers experienced issues with the delivery service, mentioning that orders were not received or that delivery times were inconvenient. A few other people also felt that the quality of the produce dipped during certain periods, with some items arriving moldy or damaged. Additionally, some reviewers found the subscription model or box sizes to be unsuitable for their needs, leading to concerns about value for money.

What people talk about most

Product

Users describe positive interactions with the product, highlighting the great variety, quality, and freshness... See more

Quality

Customers consistently note positive experiences with quality, praising the freshness and taste of the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its convenience, promptness, and... See more

Value for money

People report positive experiences with value for money. Many customers find the boxes to be great value,... See more

Subscription

Consumers find the subscription service to be positive and easy to manage. Many reviewers appreciate the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the convenience of having fruit and veg delivered, and the knowledge I'm giving it a good home! We're all eating way more fruit then we used to because it simply never occurred to me to buy it,... See more

Rated 5 out of 5 stars

Great variety of veg( we don’t have fruit) love being able to make swaps, allows you to try unusual veg you don’t normally use Good quantities and great quality would like to add the odd bit of fruit... See more

Rated 5 out of 5 stars

Oddbox is a great concept - rescued fruit and veg supporting growers, straight to your door. Been using it for years. Quality is excellent and lasts longer than product from the supermarket. Any issue... See more

Rated 5 out of 5 stars

I am loving OddBox and look forward to its arrival. I love the email I receive to choose next week's fruit and veg. I sometimes have add-ons too. The quality of the fruit and veg is always excellent.... See more


Company details

  1. Online Food Ordering Service

Written by the company

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Written by the company

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contact info

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4.6

Excellent

TrustScore 4.5 out of 5

20K reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Odd box gives a good selection of fruit…

Odd box gives a good selection of fruit and veg that are wonderfully tasty and make me feel better that I'm helping the environment by rescuing them. I prefer the odd shapes and sizes as they look like you've grown them yourself.

26 May 2026
Unprompted review
Rated 1 out of 5 stars

This is the worst company I have ever…

This is the worst company I have ever used. I am in northampton area and my last 3 boxes have now come and the food starts going mouldy within 24 to 48 hours. The quality is disgusting. I will now be going to local markets instead as this company is a scam its a box of passed it food for top price.

25 May 2026
Unprompted review
Oddbox logo

Reply from Oddbox

Hi Gemma,

Thank you for taking the time to share your feedback with us. While we are glad that you decided to give Oddbox a try, we are incredibly sorry to hear about the repeated quality issues you've experienced with your recent boxes.

We want to reassure you that while our produce may look a little different or quirkier, it should never compromise on quality and should always arrive fresh, delicious, and farm-fresh. It is highly disappointing to learn that your items began going mouldy so quickly, as this is absolutely not the standard we aim to provide.

Regarding our pricing, we understand we are not always the cheapest option compared to local markets. Our prices are carefully chosen to reflect the logistical and operational costs involved in rescuing, organising, transporting, and packing each box. However, we never expect our customers to pay for items that are past their best or unusable. On occasions where our quality misses the mark, our Customer Happiness Team is always eager to investigate what went wrong with our operations team and ensure that you are properly compensated so you never end up out of pocket.

If you prefer to support your local markets instead, we completely understand and support your choice to source your fruit and veg there. That being said, we would still love the chance to look into your orders and make things right for you.

Therefore, we have sent an information request to you via Trustpilot so that we can get in touch directly, find your account details, and arrange appropriate compensation. We hope to hear back from you soon.

Best wishes,
The Oddbox Team

Rated 5 out of 5 stars

Proper fresh fruit and vegetables

I absolutely love receiving my odd box every fortnight. So much choice of fruit and vegetables with a recipe with every box. The letter explains where the fruit and vegetables come from and why they are in the odd box. It has made me eat more fruit and vegetables as I now appreciate the great work farmers do . Thank you all and thank you oddbox.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

I love receiving my box every two…

I love receiving my box every two weeks, the fruit and veg are great and I can swap out anything I’m not too keen on to make sure that all the contents get eaten.
I love the fact they provide a recipe every time and let you know how to store each item.
It’s good value for money and it encourages me to eat more healthily and I’m also helping to use up fruit and veg that would otherwise be wasted - what’s not to like? If you are in any doubt about this, I urge you to give it a try, you won’t be disappointed!

25 May 2026
Unprompted review
Rated 4 out of 5 stars

I love odd box

I love odd box. Would be 5 stars, but easy peelers are a bit soft. Everything else looks great. Very fresh green, salad leaves and pears, yum!

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Good variety

Good variety of longer lasting fruit and veg. Avocado, plums and oranges easy to use within a few days, spuds and onions have greater longevity.
My best Oddbox yet.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

I love what Oddbox are doing

I love what Oddbox are doing. We need much less food waste in this country. I have the small box fortnightly and you can swap any items you don’t like /need, and you can also buy (seasonal) add-ons which they put in the same box. Quality is excellent and cutting out the supermarket and buying direct from the producer is win win. Most of my items aren’t very wonky at all, are much fresher than supermarkets and last longer. I now also get my eggs from them. Delivery is completely reliable and our driver is wonderful. Boxes can be left in a designated place which you can update in your account online anytime. Oddbox have got it spot on. Five star and more

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent.

I am never disappointed with Oddbox. The fruit and veg are always excellently fresh. I get a good variety of seasonal fruit and veg, and get to try things I wouldn't otherwise try. I can swap items before they are delivered that I can't eat, and can add items too. I look forward to seeing what is on the list each time. I recommend Oddbox.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Oddbox

Oddbox. This is the most reliable provider I’ve dealt with. Never missed a delivery, all through COVID, up ‘til now (2026) never upset any neighbours or needed to contact me to check anything, it just keeps coming like clockwork, quietly and efficiently and we look forward to opening our box in the morning and seeing all the fresh goodies!

24 May 2026
Unprompted review

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