Oddbox Reviews 

20,452
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,538 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and variety of the produce, often finding it superior to supermarket offerings and appreciating the opportunity to try new fruits and vegetables. Many also value the reliable and quiet overnight delivery service, which ensures fresh items are received without disturbance. The company's commitment to reducing food waste and providing good value for money is frequently highlighted as a significant benefit. However, some customers occasionally reported issues with the quality of certain items, mentioning produce that was mouldy, rotten, or past its best upon arrival or shortly after. A few other people also felt that the quantity or selection of items had decreased over time, and there were isolated incidents of boxes being delivered to the wrong address.

What people talk about most

Product

Clients share positive opinions on product, often describing it as a delightful surprise, like opening a... See more

Quality

Customers consistently note positive experiences with quality, often praising the freshness and longevity of... See more

Delivery service

Consumers find delivery_service to be positive, with many appreciating the reliable overnight deliveries that... See more

Value for money

Users describe positive interactions with value for money, with many reviewers recommending the service and... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as reliable, great, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoying receiving our box of fruit and vegetables each week especially knowing we are helping to rescue good produce grown by hard working farmers. Lovely variety and quality. Would highly r... See more

Rated 5 out of 5 stars

Love my oddbox,great being part of the oddbox community.fruit and veg are great quality and I value being part of the rescue mission where growers recieve income for produce that would otherwise go t... See more

Rated 5 out of 5 stars

Isn't Oddbox great, I love their commitment to providing good wonky food and an excellent delivery service to their customers, as well as an their enthusiastic team who will answer any quiery. Been w... See more

Rated 5 out of 5 stars

What a fantastic company doing something positive for the planet and food waste. Really easy to set up and manage your account and choose what you want each week. The recipe leaflet helps me be more... See more


Company details

  1. Online Food Ordering Service

Written by the company

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Written by the company

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contact info

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(20,452)

1,493 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Mouldy fruit and very little for money

Very small amount of fruit for the cost
Very mouldy strawberries Badly packed so had spilled into rest of box

I got an apology or a discount if re ordered. Simply not good enough when the products are spoiled

26 June 2026
Unprompted review
Oddbox logo

Reply from Oddbox

Hi Phillipa,

Thank you for taking the time to share your feedback with us. We are sorry to hear that you were let down by the quantity in your recent box, and that your strawberries arrived past their best.

The produce we rescue should always arrive with you fresh and delicious, so it is a real shame that this wasn't your experience.

We never want any of our customers to be left out of pocket. While we will initially offer customers a credit on an active subscription, we are always very happy to issue a partial refund instead. We take quality and packing issues very seriously , and we are very keen to get this fully resolved and make things right for you.

To help us do that, we have just sent you an information request via Trustpilot so we can get in touch directly.

Best regards,
The Oddbox Team

Rated 5 out of 5 stars

Oddbox,excellent.

Oddbox,excellent.
I have been receiving my odd box every fortnight for a few years now, with the opportunity of postponing delivery when ever I need to, ie going on holiday etc, and there are never any issues. I am very happy with my fortnightly box, with lots of goodies and it saves me having to carry them home.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Really enjoying receiving our box of…

Really enjoying receiving our box of fruit and vegetables each week especially knowing we are helping to rescue good produce grown by hard working farmers. Lovely variety and quality. Would highly recommend. Thank you for all your good work.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Everything we have received from odd…

Everything we have received from odd box has been really good quality , the fruit is amazing tastes really good , can’t fault anything.
I must admit I was a bit sceptical at first but it really is good quality .

28 June 2026
Unprompted review
Rated 1 out of 5 stars

Half the box has to be thrown away - rotten

Half the box has to be thrown away
- the pomegranates had little to no seeds in, so little they actually couldn’t be eaten.
- the carrots and runner beans went rotten in the fridge after two days.
- mangos over ripe
This was my first and last box, I understand it’s wonky veg but it shouldn’t be rotting veg.

26 June 2026
Unprompted review
Oddbox logo

Reply from Oddbox

Hi Rebecca,

Thank you for taking the time to leave us your feedback, though we are so sorry to hear that your first box with us has been such a disappointment.

The produce we rescue might have some quirks or be at risk of going to waste, but it should definitely never compromise on quality. We love wonky fruit and veg, but it should always arrive fresh from the farm and ready to enjoy. It is very disappointing to learn that this wasn't the case with your order, and that you had to discard so many items.

If you ever receive any items from us that are past their best or don’t meet these standards, our Customer Happiness Team is always eager to investigate what went wrong with our operations team and ensure that you are properly compensated. We never want any of our customers to be left out of pocket.

We would love to try and make things right for you, so we have just sent an information request via Trustpilot to get in touch directly and look into your account. We hope to hear from you soon.

Best wishes,
The Oddbox Team

Rated 5 out of 5 stars

Love my oddbox.

Love my oddbox,great being part of the oddbox community.fruit and veg are great quality and I value being part of the rescue mission where growers recieve income for produce that would otherwise go to waste.the delivery driver is soooo quiet I have 2 dogs and they rarely hear him.a recipe is included with every box that I do find useful.
I definitely reccomend oddbox to others.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Fresh and tasty

Really happy I found oddbox. The fruit and veg are delivered in perfect condition. I try not to make too many changes to what is picked for me as it encourages me to try new recipes. I think I'm there number one fan!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Very positive experience with Oddbox

Very positive experience with Oddbox, no issues whatsoever. Great idea behind the business, I no longer buy my fruit and veg at the major super markets (that feels good) and I feel like I’m helping to reduce food waste (that feels even better).

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent…

I've been having an Oddbox for a couple of years mow and love thwm. The fruit and veg iare always fresh, and it'a a good way to try new varities of fruit & veg.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Always a good selection of fruit and…

Always a good selection of fruit and vegetables.. oranges were a little tough but the idea is to get creative...
Ive used my box to shake things up...a challenge, I see what different recipes I can find to use uo my box .. good for me and makes mealtimes exciting... it also feels good to help our local farmers too

27 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look