This is my 3rd purchase at Odabaia. I never experience the problems with the purchase or the delivery on time. I purchased their new Watercult collection and its lovely. The sizes are on the smaller s... See more
Company replied
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This is my 3rd purchase at Odabaia. I never experience the problems with the purchase or the delivery on time. I purchased their new Watercult collection and its lovely. The sizes are on the smaller s... See more
Company replied
Delivery took quite a while. Transport does cost a lot, even though it said, „free delivery“. There‘s even a management fee, which wasn‘t stated upfront. Customer service super slow response. Have... See more
Company replied
My swimsuit has not arrived. It is now the 17 December. It was ordered on the 4 December. Very disappointed- normally Ôdabaïa have been good! Hi
I am a very happy customer. Good quality swimwear. the exchange of wrong size of the bikini went smooth and quick. Good and solid customer service with quick refund. The order came in 24h, super speed... See more
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Do not buy!!! I ordered 3 costumes in February and had to return the immediately as one was without tags or a hygiene strip and looked worn. The company then did not acknowledge the return for 6 weeks and have still not refunded my money! Poor communication and a massive disappointment..... not to mention the 285 Euros that they have not refunded!
Beautiful bikini as pictured. Very prompt service and updates about package status greatly appreciated. I will be buying from Odabaïa again in the future. Thank you!
Everything was fine from order to delivery
My very first order and experience with Odabaia- I placed an order for a single one-piece swimsuit well in time for our holiday which was in stock and "shipping next day". They billed my card and I assumed it would ship within a day or two as promised as it was 'in stock'- over a week and a half later the order hadn't moved at all, and it should have been here a week ago. Got a terse curt reply yesterday that the item had been backordered and that they would automatically cancel my order and refund me. That was that! No suit for the holiday. No warning or email, or even a change in status. Further no option to backorder if I had wanted to- The order just sat there... this company could have at least cancelled my order the very next day or emailed me of it's backordered status, so I would have had time to order elsewhere. They let it sit over a week with no communications- Very bad customer service! Especially for a first time customer! Never again!
I live in the US and was a little hesitant about ordering a swimsuit from France but I must say I was overly impressed! The shipping was fast (within a week), the transaction was smooth and pain free (even with the conversion of Euro to dollar) and the item was packed beautifully with a great "Merci" card attached. I couldn't be happier with this purchase and with the amazing quality of customer service that Odabaia puts into their business. I will be ordering from them again!
It was my first time using this site and did not know what to expect. I have been so pleasantly surprised at the service I received, loved the product and was even delivered a day early.
Thank you, I will return :-)
My refund has not been processed despite my return being delivered back to Odabaia 2 weeks ago. I have not received prompt replies to my e mails.

Reply from Ôdabaïa FERME
The order arrived on time and the product excellent!!
Such a brilliant service and such a fast delivery.
So helpful
Beautifully made but i made the mistake of ordering a slightly too small size.
I'm completely satisfied with my purchise. Excellent service. Very fast shipment. The ordered item corresponds to description.
Very fast delivery, genuine products, comes in the original packaging with labels and everything. Also, very nice ‘thank you card’ and a thoughtful ‘message card’. Fabulous!
Ordered on 1st of August, received shipping confirmation on the 3rd of August. However, it wasn't actually shipped until the 8th of August (based on tracking information) after I sent an email which I never got a reply to.
It finally arrived on the 11th of August. Luckily the suit fits nicely as I wouldn't have had time to exchange before my holiday.
This is disappointing in this day and age of online shopping, certainly when you claim to ship 24h a day and state it will arrive within 3-5 business days.
(Ordering from US is quicker..)
I ordered an Acacia suit (UK12), the brand actually marks in S to L.
It fitted great, but I am a size UK 8-10. So sizing not that accurate.
On another note, the price of the suit was great. (luckily)
If shipping issues could be solved or are advertised more honestly, I might order again in the future.
Wonderful. I will be buying from them again.
I''ve bought some goods three weeks ago. They were sent after few days, but since then I didn't receive the merchandise. From a search of the track through the shipping company website, I've understood that it has been sent elsewhere. After four days that I wrote to Odabaja, no news about my purchase.
Patrizia Famà

Reply from Ôdabaïa FERME
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