OCUS Reviews 

Poor communication, lack of trust with their photographers. Fees are extremely low and getting lower.

Ocus is very inflexible, hard to contact and underpaying as a photography provider. There is absolutely no one who looks after your rights, or who supports you. Be aware.

I have been working with OCUS for almost two years, and unfortunately, my recent experiences have been extremely negative. The new platform is full of errors that make the job difficult — and often impossible. On top of that, I have been waiting for two weeks for a response regarding a serious issue that directly affects my ability to work, and so far, I have received no answer.

Another very concerning point is the drastic drop in session rates, which are now appearing at below €20, making it increasingly unfeasible for photographers to continue working under these conditions.

Customer support has also become much worse: tickets remain open for days or even weeks, with no solution, no feedback, and no real assistance. It feels like we’re completely on our own when it comes to dealing with all the platform issues.

I’m disappointed to write this review, but I believe transparency is essential. I still hope OCUS takes these concerns seriously and rebuilds the trust and stability that once made the partnership worthwhile.

Payment okay. Takes a bit of tweaking.

The company changed in really bad way. Very hard to get cancellation fees declined so may proof. If client called me I spoke with them. Phone call not enough. They cut money. So they expecting to travel for £27 job where we have to take a selfie how embarrassing. The changed system and what take more from our time. So many necessary clicks. They cut money.if w travel and client cancelled we most of the time don't get cancellation fees. So many errors on their side. Used was min job 45 now 26-28£

Staff is knowledgeable and friendly.

I'm very satisfied with the new improvements!

It's a mix for me! I really love the fast-paced process. It's a challenge to flip that many photos in 12-hour time period. I wish I could have shoots every day, that is how much I enjoy them. I'm a single parent, so I can set my own schedule (I don't like your new way of filling in my calendar -- single parents can't do that!). I use a 5-hour window during the day, then edit at night when the kids go to bed. It seriously works for me. It's butter! The bad part is I've only had two shoots and nothing new pops into my area. I've applied for realtor photos and product photos to increase my gigs, but I'm forever in the evaluation stage. I want more gigs. I don't mind the low pay because of the flexibility these shoots offer, but I really want more gigs. I have applied for at least 5-6 jobs where the business owners never called me back, and I lost the gigs. I want more gigs!

Hello, working for many years almost 800 assignments. I love food photography 📸 and Ocus atlist keep me busy sometimes.
Thanks
Vasko

Ocus made the entire process simple and stress-free. Communication was clear, turnaround time was fast, and the platform was very easy to use. Overall, a smooth and professional experience.

If I could make it a minus one I would. I have done 18 Photo Shoot for OCUS in July and I have yet to be paid one single dime. I tried to communicate with this company, but it’s almost impossible. Their support group is less than nothing. Then dealing with Payoneer has been another nightmare. I don’t know what to do to get to have someone actually communicate with me. I am so frustrated. I can’t even stand it!

A very friendly person, very attentive and professional.

Juliet was lovely and very professional

Mio was there for help, now she is not there anymore, Whenever Photographers were falsely suspended she listen to photographers side of story and try her best to protect them and there so many producers bully photographers, Mio listen to photographers and fix that aswell , Now it looks like there's a protection shield is no more for us lot 💔

Great Experience

I want to schedule for photo shoot soon. I have been waiting so long my time and money is going wasted. Please schedule for photo shoot soon.

A place where dreams comes true

Update 1: The issue I complained about in September was resolved, but no specific reason was provided.

Update 2: The same problem has happened again. I still don’t know why they rejected the request (they only replied with a template and didn’t give a specific reason), just like I didn’t know why they corrected the mistake in the previous case.

I'll keep it updated.

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The service has always been terrible. I’ve been working with OCUS for almost two years. Yes, they are making changes, but the service remains consistently poor.

Let me give you an example.

According to the platform policy, photographers are entitled to 80% of the compensation if an appointment is made by OCUS or the client. I accepted an assignment like this and arrived at the restaurant on time. However, the restaurant manager told me they needed to reschedule the photoshoot.By the way, OCUS doesn’t provide any contact information before the shoot, so you can’t call to confirm the appointment in advance.

I took a selfie in front of the restaurant’s door and waited there for half an hour — which is one of the required proofs to receive the 80% compensation.
Here’s the interesting part: I submitted a compensation request, but OCUS approved only 30% of the full amount — almost 10 days later. I resubmitted the request, but they refused again, saying the reschedule fee had already been approved.
I submitted another request and explained clearly that the appointment was made by OCUS or the client, and it was the client who needed to reschedule, not me. I also stayed at the location for 30 minutes.

Another 10 days later, they refused again, claiming that I had uploaded two photos taken at the same time. So I uploaded another photo to prove that I had stayed there for 30 minutes. They rejected it again, repeating the same reason: “The reschedule fee was approved already.”

Thirty days later, the whole process started over again. It feels like no one cares about what you say or what you do.

These are fantastic

I still didn't get paid for the month of September..